you.com Recenzje 

52
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The service has had intermittant outages since I signed up with them a year ago. But it's now been completely out for the last five days. I reported the issue, and since I need to buy a new service to... Zobacz więcej

Oceniono na 1 z 5

GPT-4-Turbo (the one with a 128k context window) has been made practically braindead because of their "You.com AI", they don't understand people don't want "You.com AI", they want GPT-4, Claude 3, etc... Zobacz więcej

Oceniono na 1 z 5

The account access code isn’t coming through. I’ve already lost hundreds of euros up to this point because of this issue. They couldn’t even add a third-party login option—instead, they made it rely o... Zobacz więcej

Oceniono na 5 z 5

Wonderful platform! I've been using You.com exclusively since I got the Pro subscription. With just $15 a month you have access to all the most advanced models out there from ChatGPT o1, Claude Sonne... Zobacz więcej


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

52 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(52)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

verry bad answer

verry bad answer, bad problem solving, i thing gpt 3 is much better than the paid version of you.com

5 października 2024
Opinia niezależna
Logo you.com

Odpowiedź od you.com

Sorry to hear about this. Please submit a support form at the following address or contact us at support@you.com with a link to a sample chat where you experienced this, so we can look into it further for you: https://home.you.com/support/contact-us

Thanks for your patience.

Oceniono na 1 z 5

Just bad

Just bad. Fake tools fake. Stop sponsoring uselsss creators and ads. Not practical and no context window bascially.

27 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Prompt refund after my mistake

I accidentally subscribed to you.com with a yearly plan instead of a monthly one late at night. When I realized my mistake the next day, I sent them an email. I received a response within 24 hours and a refund the following day. Given some of the reviews I had seen, I was pleasantly surprised by their prompt and efficient service. Thank you, Joel, for your quick reply!

17 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Lobotomized LLMs

GPT-4-Turbo (the one with a 128k context window) has been made practically braindead because of their "You.com AI", they don't understand people don't want "You.com AI", they want GPT-4, Claude 3, etc. The LLM will also ignore your prompt and use search results, while simultaneously forgetting you even said anything. Like sending long prompts? Too bad! It will convert your entire prompt into a text file, (which will be treated as a document, not a prompt), and it will repeat itself and keep mentioning it until you create a new chat. Any junior intern could fix these problems in about one day, but these problems haven't been fixed in over two months.

11 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Worst customer support ever

Worst customer service ever because it does not exist. I wanted a refund, in the 14 day timeframe, but they just did not care to answer.

Also the chat is the worst, because in chats with the chatgpt4 model it does not know anything from the prompts before in the same chat (a problem with almost all models) and additonally all models are worse than the originals.

6 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Bad user experience

1. We were not satisfied with the product and when asking for a refund we did not received it..
2. They don't support giving you an invoice, so in EU, all expenses with you.com would not be deductible

1 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Unmet Expectations and Unresponsive Support at You.com

As a professional relying heavily on the latest advancements in AI technology, I chose You.com with high expectations for its GPT-4 capabilities. Unfortunately, my experience has been deeply disappointing, prompting me to share my concerns for the benefit of others considering their service.

**Misleading Service Descriptions:**
Upon subscribing to You.com, I was under the impression that their platform supported extensive input lengths for GPT-4, akin to what competitors like OpenAI and Perplexity offer. This was a critical factor in my decision, as my work often involves complex queries that span several pages. To my dismay, I discovered that You.com imposes severe restrictions on input lengths, far below what is practically useful for my needs. This limitation was not disclosed before purchase, leading to a significant mismatch between expectation and reality.

**Subpar Alternatives and Quality Concerns:**
To work around these limitations, I explored the Genius mode, hoping for a solution. Unfortunately, this feature did not live up to its name, providing responses that seemed to rely on GPT-3 rather than the superior GPT-4 model. The quality of the answers was noticeably inferior, failing to meet the professional standards required for my work.

**Customer Support and Resolution:**
Seeking a resolution, I reached out to You.com's customer support 2 hours after my purchase, detailing my concerns and requesting a full refund due to the service not meeting the advertised capabilities. Three weeks have passed without any acknowledgment or response from their team. This lack of communication is frustrating and diminishes my trust in their commitment to customer satisfaction.

**Conclusion:**
I am left with no choice but to advise potential customers to approach You.com with caution. The discrepancy between what is advertised and what is delivered is significant, and the unresponsiveness of their customer support compounds the issue. Regrettably, a service with such potential has fallen short on fundamental aspects of customer service and transparency.

I remain hopeful that You.com will address these concerns, not just for my case but for the integrity of its service offerings. Until then, I urge others to consider this experience when choosing.

20 lutego 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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