The Yorkshire Soap Company Recenzje 4859

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This shop was so fun and beautiful! The staff were so friendly and helpful. I definitely recommend a visit if you like novelty or beautiful toiletries!

Oceniono na 5 z 5

Abbiamo trovato questo bellissimo negozio per caso. Consiglio veramente una visita per tutti coloro che amano gli ambienti romantici e surreali. La parte più bella della nostra visita comunque è dovut... Zobacz więcej

Oceniono na 4 z 5

It's always a strange experience, we went today to return and get a refund for an item (wrong thing bought, was told could return if this was case), shop assistants don't know how to do refunds ont... Zobacz więcej

Oceniono na 5 z 5

I've been trying to go plastic free in the bathroom for a while, but have been disappointed with the results I was getting with other high street shampoo and conditioning bars. Enter The Yorkshire Soa... Zobacz więcej

Informacje dotyczące firmy

  1. Salon kosmetyczny
  2. Projektant wnętrz
  3. Centrum wellness

Napisane przez firmę

A fully independent business established in 2004, The Yorkshire Soap Company offers a luxurious range of handmade soaps, bath and pampering products, and home scents to our valued customers across the UK and beyond. You can browse, smell and buy our beautifully packaged products firsthand in our shops in Leeds, York, Hebden Bridge, Beverley , Halifax or Harrogate. You can also shop our products by visiting our website at www.yorkshiresoap.co.uk.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

The most beautiful products and…

The most beautiful products and excellent customer service. Online orders are packed carefully and dispatched quickly. I simply cannot be without a YSC soap in my bathroom

2 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

Nightmare before Christmas

Bought a 'magical gift' from the Society of Alchemists range online - a very tiny Nightmare before Christmas music box as a stocking filler and it came in a white box. I had previously 'unknowingly' purchased a Special Edition music box which came in a black keepsake gift box for display. Apparently the Classic music boxes come in a little plastic bag inside a basic white cardboard box, with label stuck on and not printed on like the Special limited Edition version. However, it was well packed in a larger postal box to arrive safely. I was disappointed comparing it with the limited edition version but it is too near to Christmas to do anything about it now. They do have some lovely, unusual gifts in store and I will return.

16 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

It's always a strange experience

It's always a strange experience, we went today to return and get a refund for an item (wrong thing bought, was told could return if this was case), shop assistants don't know how to do refunds onto card, so an exchange instead. Got a few different products adding up to almost cost, went to exchange and after the possibly slowest serving experience just needed to spend 75p (would have just left this tbh) so one gift box! Away we go! On the plus side, didn't have to swap the item (perfume) for correct one as bought it online in the sale :)
Got some already on sale halloween soaps as well which are cool and stuff we wouldn't normally get, since couldn't get the money refund

Maybe some training on how to handle refunds on the off chance it happens again? Well done ladies for handling half term madness

28 października 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful Shops

Our first visit to the York shop.I was given all the advice I needed. The shop was beautiful staff helpful and friendly. Definitely will try more products. The Immaginarium shop next door was a wonderful place, products were so quirky. The staff went above and beyond to help us. Both shops were a wonderful first experience. Definitely my go to shops next visit to York.

12 października 2025
Opinia niezależna
Oceniono na 5 z 5

Steamy revelations …

We had a wonderful visit in summer holidays and came out with a bag of goodies. Recently been hit with an awful cold and remembered i had a box of “ RENEW & BREATHE SHOWER STEAMERS” and they are huge. I am by nature what i could be accused of being a “skinflint” so tonight i fetched out a steamer broke it into 4 and enjoyed a steamy shower and being able to smell the oils was amazing. Definitely will be saving the other 3 pucks for future use and the other quarters of this for use in the coming days. I see a lot of christmas
gifts being sourced from here. Do wish they did a variety pack with each sent to try. Still have the liquorice soap to unwrap soon :)

23 września 2025
Opinia niezależna
Oceniono na 2 z 5

Another case of 'Shrinkflation'

Really sad to see that the size of the 'Bath Bombs' has been reduced significantly since last ordereing. Also concerned that some have been double wrapped in plastic.

16 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Went into the Leeds branch today

Went into the Leeds branch today, a lady called Angela was so lovely talked me through different scents and options and wasn’t too much just fab service. Thank you 🥰

10 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I was gifted the beautiful cupcake bath…

I was gifted the beautiful cupcake bath bombs. Unfortunately, due to the greasy residue in the water, once they've "melted," not only is the bathwater oily, this transfers to the bath tub itself and I nearly broke my neck, slipping, getting out of the bath. Not sure what could be done about this, as I'm guessing it's because the bath bombs are "moisturising."
Update: Fabulous customer service. My review was responded to quickly and comments taken on board. Having said that, I have to take responsibility, as it quite clearly says on the packaging that the items are coco butter and care should be taken. Lesson learned by self, read the packaging!
The products are beautiful and I certainly will be purchasing something more suitable for myself, from the Yorkshire Soap Company, very soon.

25 grudnia 2024
Opinia niezależna
Logo The Yorkshire Soap Company

Odpowiedź od The Yorkshire Soap Company

Hello Linda, thank you for the review.

I think you used one of our cocoa butter bath truffle (melt). These are little cupcakes of piped solid cocoa butter and are bath melts that are packed full of bathing oils for a super indulgent moisturising bath. They are not a bath bomb, which fizz and softens the water.

Our bath truffles are a best seller for us and have been for many, many years and are full of body and bathing oils. These simply melt when added to bathing water and coat the skin in scented cocoa butter. The labels and packaging all indicate the following and do highlight the slippy nature of them.....

HANDMADE BATH TRUFFLE
Handmade using lashings of moisturising cocoa butter, beautifully blended fragrances and skin soothing sweet almond oil.

TO USE: Simply drop into your hot bath water, the bath truffle will slowly melt releasing it’s beautiful scent and moisturising natural oils, step in, relax and enjoy!

MAIN INGREDIENTS: Theobroma Cacao (Cocoa) Seed Butter, Sodium Bicarbonate, Zea Mays (Corn) Starch, Citric Acid, Prunus Dulcis (Sweet Almond) Oil, Parfum.

Warnings: Please remove floral decoration and wire stem before use.
Contains nut oils.
Not suitable for anyone under 36months.
May make bath slippery.
Please keep dry and cool.

I am so sorry that your experience didn't match your expectation, please email me, I will ensure a Bath Bomb is sent out to you from our collection, which are fizzy, moisturising but not too oily....

Warren
Owner and Creator.
warren@yorkshiresoap.co.uk

Oceniono na 5 z 5

My Christmas candle has just this…

My Christmas candle has just this minute burned down. I can't tell you how much I have enjoyed using it over the last 5 weeks. What I would call a quality experience. It has burned completely down! Not a scrap left. This is rare for candles in jars but it is typical of the type of great product that Yorkshire Soap co. sell. I'll have to get myself organised and make another trip to the Beverley shop to replace it.

1 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Consigliato

Abbiamo trovato questo bellissimo negozio per caso. Consiglio veramente una visita per tutti coloro che amano gli ambienti romantici e surreali. La parte più bella della nostra visita comunque è dovuta al meraviglioso Logan che ci ha seguito negli acquisti. Non avevo mai trovato una persona tanto gentile e professionale!

15 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

This shop is my absolute favourite shop…

This shop is my absolute favourite shop of all time! I discovered it when I was in York quite a few years ago. I think it was the first day it had opened. I loved the gifts I bought and they were received with the same enthusiasm. Since then I have bought on-line. Then last week we stayed in Harrogate & to my delight came across the shop again. The staff in the shop were amazing spent so much time with me going through all their products. Letting me test the smells out. The assistant was so patient & could tell she loved her job. I came out with 3 bags some for myself & some for presents. It made me feel special & just loved the experience. Having used the hair shampoo bar & conditioner will now not want to use anything else so will definately continue to buy on-line as sadly there is not a shop near where I live. I cannot recommend this shop enough. The packaging is great too & the prices are affordable.

30 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

What an amazing store

What an amazing store, visited the store in Harrogate on a trip away this week, absolutely amazing. The soaps are so unique, and the various scents beautiful, and the packaging offered, free of charge, puts these products in a different league. As important the staff were all so friendly, helpful and not pushy for a sale. My friend and I will definitely visit again and purchase. Thank you.

6 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing

Absolutely amazing! As soon as you walk in, it's almost as if you're in another world. Everything looks and smells so pretty, and for a shop that looks quite fancy, the products are relatively well priced!! The staff were also so friendly and efficient. They package what you buy so nicely as well. Would definitely visit again if I ever go back to York

6 września 2023
Opinia niezależna
Oceniono na 5 z 5

Phoebe at York Blake Street Branch - Superstar!

I visited today to buy a gift at the York Blake Street branch and Phoebe served me at the counter! She was so friendly and helpful when I asked her about the products and how long they last, being helped by super stars like Phoebe makes my day and this is why I always look forward to visiting the York branch when I visit York city!

27 maja 2023
Opinia niezależna

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