YHA Recenzje 

540
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Family of 5 had an amazing week staying in a Bell Tent in Manorbier; friendly site, very clean well equipped kitchen and bathroom facilities. Only negative was the breakfast, it was very expensive fo... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Good budget stay. The room was clean and comfortable, and it was fine for a low-cost overnight stay. The hotel is a former setup with basic facilities. The only downside was the shared toilets, which... Zobacz więcej

Oceniono na 5 z 5

Really enjoyed my stay at YHA Brecon Beacons. The location is great and the whole place had a really friendly atmosphere. The food was genuinely excellent and much better than I expected. Wayne and... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Awfull experience. Member of stuff walked in the room without knocking the door …so embarrassing. But hostel head office only believe on his based on lie statement when he excepted on the spot he mad... Zobacz więcej

Informacje dotyczące firmy

  1. Hotel

Informacje przekazane przez różne źródła zewnętrzne

High quality, low cost hostels, camping & glamping. Suitable for families & backpackers across 180+ locations - Book Direct with YHA for the best price!


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

540 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(540)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Stayed a night at the Streatley hostel

Stayed a night at the Streatley hostel. A clean, pleasant single room 5 minutes from the Thames for £31! Had marvellous day walking on the Ridgeway - larks, kites, butterflies, views, and a morning walking along the Thames Path - stunning. Great conversations with other travellers, clean, thoughtfully equipped self catering kitchen, well located central hostel, pleasant communal spaces, friendly staff.

18 czerwca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Catrin, thank you for reviewing your stay at YHA Streatley-on-Thames. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 4 z 5

YHA Borrowdale

Another excellent weekend staying at the Borrowdale YHA. Fantastic location with friendly and helpful staff.

16 czerwca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Tony, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

YHA Liverpool Centre

YHA Liverpool Centre
The bed was comfortable, the staff were helpful and did their best with the heat. That was all I needed for the single night I stayed (due to an early event the next day). They also have luggage storage for departing guests. Be aware that this hostel is in the centre of Liverpool so may be quite noisy at times (particularly if you need the window open due to heat). If you want to be central to the nightlife this is a good thing, if you want it a little quieter try on YHA on the docks instead

13 czerwca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Michelle, thank you for reviewing your stay at YHA Liverpool Central. We are very pleased to hear you enjoyed your stay with us and that our beds, hostel team and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 1 z 5

refused refund!!

I booked a stay at YHA Idwal Cottage to climb Snowdon. Travelling from London I phoned to find out what the late check in procedure is - there isn’t one. In fact access won’t be granted after the reception closes. Ok no issue, I’ll have my money back? No - YHA despite complaining and escalating will not offer a refund, despite not making clear that you will not be able to check in late when you book.

28 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

YHA and Eden Project ---- Cornish perfection

What a great place to discover a new sense of purpose coming out of Cornwall. The facilities at YHA Eden Project combine modern accommodation design with the communal traditions of hostelling in a setting that oozes the regenerative power of the Eden Project. In a brief visit we came away with renewed energy and purpose, inspired by a landscape defining a new, positive and inclusive narrative for the Clay communities of mid-Cornwall.

22 maja 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Ken, thank you for reviewing your stay at YHA Eden Project. We are very pleased to hear you enjoyed your stay with us and that our accommodation and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 4 z 5

Coast to Coast Way of the Roses bike ride

Many years since we used YHA & standard of ensuite rooms at Malham & York was very good.
Thought breakfast was expensive in relation to accommodation cost.
Breakfast quality at York was poor

20 maja 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Richard, thank you for reviewing your stay at YHA Malham and YHA York. We are very pleased to hear you enjoyed your stay with us and that our accommodation standards fulfilled your expectations. We are sorry to hear some elements of your stay didn’t quite meet your expectations and have shared your comments with the relevant team for improving our services in the future. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Langdon Beck Hostel

Langdon Beck Hostel: Teesdale is a beautiful area, not overwhelmed with visitors, fantastic river walks, birdlife, rare flora on the moorlands. The hostel provides an economical and friendly place to stay.

11 maja 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Lesley, thank you for reviewing your stay at YHA Langdon Beck. We are very pleased to hear you enjoyed your stay with us and that our location fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Very impressed

Very impressed, this is the first time we have used YHA, and all of us in the group (11 adults) said we would use them again. Very easy to book, clearly laid out site showing what is available, facilities, menu, photos etc. We booked at Snowdon, excellent location, clean rooms, showers and toilets etc. The staff provided stellar customer service, helping with booking in, parking and all our questions, plus serving us and a host of other patrons. Overall, excellent value for what you get and have access to, definitely made the start of our Welsh 3 Peaks easy and pleasantly memorable. Highly recommended.

11 maja 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Nick, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our customer service, cleanliness and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Great welcoming Hostel, with decent campsite pitches and cooking/dining area facilities.

Great to have a place to stay with the basic amenities and campsite was great too with decent showers and cooking and dining areas. What made this extra special was that it was very friendly and the guests were great too, felt like I was in a mature European type hostel were everyone was respectful and not loud or pissed up.

7 maja 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Craig, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel team and environment fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Wye Valley YHA - incredible location!

Wye Valley YHA is in an idyllic spot on the banks of the river Wye. Beautiful location, surrounded by forest, it’s probably the nicest YHA location I’ve been to (and I’ve been to a few). We stayed in a LandPod outside by the river, it was superb. Sitting out under the stars with logs burning in the fire pit outside our pod was pretty special. Lovely staff too - couldn’t have been more helpful. We’ll definitely be back.

28 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Mr McG, thank you for reviewing your stay at YHA Wye Valley. We are very pleased to hear you enjoyed your stay with us and that our hostel location and camping facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 4 z 5

Great location and staff couldn't have…

Great location and staff couldn't have been more helpful and welcoming. Although we arrived early we were able to access our room to leave our bag before going off to visit the Welcome Museum which is just a few minutes away and well worth visiting.

20 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Hi there, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Great staff

Great staff, food and venue

15 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Neale,, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our catering and hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

Hostel with a great vibe

Patterdale YHA has a great location and is a hostel with a unique vibe. Everything a fell walker needs: hot, powerful showers; well equipped kitchen and super friendly team. It's become an annual visit.

13 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Jason, thank you for reviewing your stay at YHA Patterdale. We are very pleased to hear you enjoyed your stay with us and that our facilities and hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 4 z 5

This is the best review you'll ever read

Hello, I stayed one night (but paid two nights - the 'why' follows below) in YHA Wye Valley. The place is very beautiful and nature is all around it. You can hear birds singing and quails/ducks walking around.
However, not all is 'perfect'. Let's start with the pros:

Pros:
- staff: they are indeed really nice;
- location: the place is amazingly beautiful;
- price: it is quite reasonable and affordable;
- tent: spacious and nice, three beds, lots of spaces;

Now, the cons. Take this with a grain of salt, because I (and only I) am responsible for trying to camp during the WINTER, I reckon going in the SUMMER would change my perspective altogether.

Cons:
- potholes: prepare yourself for learning about potholes and lack of maintenance - I've read other postings here and I thought people were being mean: no they were not, it's real. They say 'they fixed', that's impossible, unless you rebuild the whole path, which they will never do;
- cold: mid-April is still very very cold - around 5C - and the "inside furnace" does a POOR job (and extra pack is pricey: £10, pro-tip: buy more at Ross-on-Wye for less than that);
- parking: there's a parking near the house, however, if you are on the tents, people put their cars in the entrance (albeit forbidden) and care less about anyone else;
- bike: there is no "family ride" in this location - we brought our bikes and couldn't find any tracks, except the ones shared with cars, which are very very narrow and the potholes will probably cause an accident;

I wish I had paid the price and stayed at Ross-on-Wye and then visited that YHA in the jungle - I had to leave one day in advance because I thought I'd die of cold in the tent.

11 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Ricardo, thank you for reviewing your recent stay at YHA Wye Valley. We are sorry to hear some elements of your stay didn’t quite meet your expectations and have shared your comments with the relevant team for improving our services in the future. We hope that this experience does not deter you from staying with YHA again and we look forward to welcoming you back again soon.

Oceniono na 5 z 5

YHA Ambleside,Good Hostel with friendly and helpfull staff

Stopped 5 Nights at YHA Ambleside
Nice well run hostel located right next to the lake.
Staff were helpfull and friendly at all times.

2 kwietnia 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Richard, thank you for reviewing your stay at YHA Ambleside. We are very pleased to hear you enjoyed your stay with us and that our location and staff fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 4 z 5

Another great stay in a wonderful…

Another great stay in a wonderful location. Really clean, and great value for money. Our third hostel stay this year :)

25 marca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Liza, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our location, cleanliness and value for money fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

YHA Hawes

YHA, Hawes Hostel, North Yorkshire.
A very well managed hostel. Great facilities, spotlessly clean and well organised. Lovely location on the edge of the village.

23 marca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Merrin, thank you for reviewing your stay at YHA Hawes. We are very pleased to hear you enjoyed your stay with us and that our cleanliness and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 5 z 5

YHA Borrowdale

Great hostel, staff top-notch as ever. Really good vibe in this hostel, helped by generous communal areas and on-site bar with great beer.

11 marca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Ted, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our hostel team and facilities fulfilled your expectations. We hope we are able to welcome you back again soon

Oceniono na 5 z 5

YHA at Grinton, North Yorkshire is amazing!

Had a wonderful trip to Grinton Lodge YHA. Location is superb if you like amazing views. Large bike store for those who need it. Food and drink available on site (many pubs and restaurants not open on certain days locally) and the staff are the best! My fourth trip here and it continues to impress. Highly recommended.

5 marca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Peter, thank you for reviewing your stay at YHA Grinton Lodge. We are very pleased to hear you enjoyed your stay with us and that our location, food and drink and customer service fulfilled your expectations. We hope we are able to welcome you back again soon.

Oceniono na 1 z 5

1st ex,,,,, perience was not greater

1st experience was not great, I won't be returning. I wasn't given option to have lower bunk because I booked a day more? Have to buy a lock for belongings & had no apology when given wrong no. bed! I checked out 2 day early, no thanks.by

7 marca 2023
Opinia niezależna
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Odpowiedź od YHA

Dear Sun, thank you for reviewing your recent stay at YHA. We are very sorry to hear this stay did not meet your expectations and would like the opportunity to investigate this further for you. Please email us with more information at customerresolutions@yha.org.uk.

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