Allahumabarik may Allah give barakah to those behind this company, the prices are very good when buying a bundle and the quality is also great When I wanted to return and item they guided me and I... Zobacz więcej
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They gave a partial refund of what i asked without returning, very understanding and helpful. The clothing iterms are really good quality mine just had a defect.
YAZIR is honestly one of the nicest companies I’ve come across on Instagram. I remember finding their page & ordering a few items over the past 2 years for my husband. Their styles are so on point and... Zobacz więcej
السَّلاَمُ عَلَيْكُمْ وَرَحْمَةُ اللهِ وَبَرَكَاتُهُ Just wanted to give some positive feedback. The three thobes that I purchased were amazing. The quality was way better than previous Morocc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
YAZIR is a UK-based brand offering premium thobes and modern Islamic clothing for men, combining modesty, quality, comfort, and style worldwide.
Dane kontaktowe
London, London, Zjednoczone Królestwo
- orders@yazirco.com
- yazirco.com
4,7
Doskonała
158 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Inni użytkownicy przeglądali również
Really fast delivery
I needed two thobes for a Friday and I paid £3.99 extra for faster shipping. I messaged YAZIR on Instagram and he was so helpful!! I received my order the next day and I’m so happy with it!! Definitely will be ordering more thobes because the quality is insanely amazing and super affordable too! YAZIR held off delivering the next day stuff for about half hour just so I could get my order in. If this isn’t amazing service i dont know what is
29 stycznia 2025
Opinia niezależna
Odpowiedź od YAZIR
Thank you so much for your kind words! We’re thrilled to hear that you received your thobes in time for Friday and that you’re happy with the quality and service. Your satisfaction is our top priority, and we truly appreciate your support.
It’s great to know that our team could assist you, and we’ll always go the extra mile to ensure our customers have the best experience. We can’t wait to serve you again soon, in sha Allah!
If you ever need anything, feel free to reach out.
Would give 0 stars
Would give 0 stars. Ordered some clothes for my son. Got a dispatch email with tracking number the following day and then got an email saying order refunded. No email explaining why order was then cancelled and refunded. How was a tracking number issued? The order amount refunded did not include the delivery charges that I was charged. Sent them an email asking for a refund for delivery charges and I am yet to hear from them. Maybe I’ll get my card company to get involved.
9 czerwca 2024
Opinia niezależna
Odpowiedź od YAZIR
Asalaamu alaykum, we apologise for your experience with us. We understand the frustration of having an order cancelled and we apologise truly for the inconvenience. The reason was due to it being out of stock.
We will always issue you a full refund, please may we ask you to confirm your order number and we will contact you directly to resolve this asap
Don’t recommend
I ordered a thobe for my husband a few days ago for Eid but didn’t receive no confirmation or anything about my order. I paid for extra delivery for it to come in time too. In addition I’ve emailed and dm the company but still no response. Don’t recommend! Bad customer service
15 czerwca 2024
Opinia niezależna
Odpowiedź od YAZIR
We deeply apologize for the inconvenience and disappointment you have experienced with your recent order. It is clear that we have not honored your expectations, and for that, we are truly sorry.
Unfortunately, due to an unexpected issue with our system, some orders, including yours, did not receive the appropriate confirmation and updates. We understand how crucial it was for you to receive your thobe in time for Eid, especially after paying for expedited delivery.
If I remember your order correctly, I believe we are currently engaging via email to address this matter. Please rest assured that we are working diligently to rectify the situation and will be issuing you a full refund for your purchase.
We regret the lack of communication and the delay in our response to your emails and messages. We take full responsibility for the shortcomings in our customer service and are taking steps to ensure this does not happen again in the future.
Thank you for your patience and understanding. We hope to have the opportunity to make this right and restore your faith in YAZIR.
Ordered a Thobe via TikTok
Ordered a Thobe via TikTok.
1. First I ordered a size XS as it was in stock. Payment had been made and then I receive a cancellation email that it’s out of stock.
2. I then place an order for a size Small. This arrived but it was a size LARGE!?
So annoying!
13 czerwca 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you for your feedback.
1. We understand the frustration of having an order cancelled and we apologise truly for the inconvenience. The reason was due to it being out of stock.
2. Upon receiving orders, some customers have reported receiving incorrect sizes. This stems from a minor production issue where size tags were misplaced on the new collection Gandoura. We advise trying on the Gandoura received; the size should align with your order in'sha'Allah For any concerns, please do not hesitate to contact us on orders@yazirco.com.
Best thobes, amazing service
I’ve ordered many morrocan thobes from various companies, however I must say for the price and quality , yazir is hands down the best. They charge almost half of what their competitors do and are of the same if not better quality. The range of colours they offer for such cheap prices is fantastic and the customer service is second to none, the brother responded almost instantly and was very keen to help with sizing and even offered me a small discount. Will be recommending to all of my friends and family , and will only buy from here in the futureMay Allah bless his business and allow for it to be prosperous and make it means for him to enter Jannah
18 maja 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you so much for your kind words and for supporting our small business. We are truly humbled and grateful for your positive feedback. We are delighted to hear that you are satisfied with the price, quality, and range of our products, as well as our customer service. Your support means the world to us.
We will make dua for you, and may Allah bless you abundantly. We look forward to serving you and your loved ones in the future, Insha'Allah.
Warm regards,
The Yazir Team
Order not received after a month
I ordered one month ago, still didn’t receive my package for which I paid 25€ shipping fees. Wrote them several emails, they didn’t respond. Really bad customer service
13 kwietnia 2024
Opinia niezależna
Odpowiedź od YAZIR
Asalaamu alaykum Ahmad,
We are deeply sorry to hear about your experience. We understand how frustrating it must be to wait so long for your package, especially after paying such a significant shipping fee and not receiving a response to your emails.
We would like to sincerely apologise for the inconvenience this has caused you. We have recently hired a new customer service team dedicated to responding to all inquiries as quickly as possible. We are committed to improving our service and ensuring that such issues do not occur in the future.
We have already caught up with all emails but in case we have not - please can we kindly ask you email us at orders@yazirco.com and we will attend to this immediately.
Thank you for your patience and understanding.
Thobes of excellent quality
Thobes of excellent quality, loved it brought for very reasonable price 👌
7 maja 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you Nahida!
Amazing Business!
yazirco its me @aliyunhaqq from tiktok and i came here to spread the positivity and kindness this business has shown me and supported me. it was great working with you guys and promoting the business together, may allah bless this company a load , and may it get the recognition it deserves
29 kwietnia 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you Farzad!
unacceptable transport cost
I took 1 order of 2 djellaba and 1 order of 3 jelaba so 5 in total. with €25.95 transport costs for each. when I asked to make a single package, they refused.
Then they removed one jelaba from my order. so the 4 jelabas for €123, with €52 transport costs. I have just collected my first parcel and I was asked to pay €15 transport costs again so today I have 1 parcel at home and I have already paid €67 transport costs without counting the €15 of the second package which will arrive so €82 is unacceptable, they are huge thieves
30 marca 2024
Opinia niezależna
Odpowiedź od YAZIR
We apologize for the issues you have experienced with your orders. As you are based outside of the UK, all shipments are subject to customs and additional fees, as noted on our website. We understand how inconvenient and frustrating this can be, and we are committed to improving our processes to better support our international customers.
We can see that we have processed a refund for you, and we are taking steps to ensure you have a better experience with us moving forward. Your feedback is invaluable, and we will use it to enhance our service.
Thank you for your patience and understanding. If there is anything more we can do to assist you, please do not hesitate to reach out.
This company falsely advertised about a…
This company falsely advertised about a new drop for their stock. When asked questions about it they have chosen to ignore those questions and reply to other people’s queries instead. Poor customer service and communication. Prices and colours were all falsely shown and were nowhere to be found on their website. Waste of time and effort.
18 marca 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you for taking the time to provide your feedback. We sincerely apologize for any confusion or frustration you may have experienced.
However, we must respectfully clarify that your assertions are false. We have not ignored any inquiries regarding our new drop, but rather, we have been diligently responding to all customer queries, albeit with a slight delay due to a temporary backlog.
Regarding your concerns about prices and colors, we assure you that all information displayed on our website is accurate and subject to availability. While we strive to maintain transparency and accuracy in our listings, we understand that discrepancies may occasionally occur due to factors beyond our control.
We deeply value our customers and their satisfaction, and we regret any inconvenience this may have caused you. If there are specific questions or issues you would like us to address, please do not hesitate to reach out to us directly.
Once again, we apologize for any inconvenience and appreciate your understanding.
restocking update
Update: 18 March
They didn’t drop on the 15 like I expected so did everyone else lied with another date. It moved to 17 then 18
After waiting forever and thousand of people waiting they finally released 10 thobes each max, as it sold out within 3 mins. Also they lied about £19.99 drop, everything was over £28 minimum. Shocking
None of the new drops were 19.99 don’t beat around the bush. That’s what they tried advertising. Also why release so few when you made thousands wait for so long
they gave us a discount code for making us wait for so long and you guessed right that discount code did not work lol
I didn’t even mention that that the product was different lol to what was advertised. Shocking company. These brothers need to learn how to run a business properly. May Allah help us
18 marca 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or frustration you experienced during our recent drop.
We understand your disappointment regarding the change in the release date. Unfortunately, due to unforeseen circumstances, we had to adjust the timing. Moving forward, we will take proactive measures to manage expectations better and ensure smoother communication regarding release dates.
Regarding the pricing discrepancies, we apologize for any confusion. While our initial promotion indicated starting prices from £19.99, it's important to note that not all items were priced at this level. We acknowledge that this may have caused confusion and we will work to clarify pricing details in future promotions.
As a new business, we are committed to learning and improving from every experience. Your feedback is invaluable to us, and we are taking steps to address the issues you've raised to prevent similar occurrences in the future.
We deeply regret any frustration caused by the limited availability of our products during the drop. We understand the anticipation and disappointment that can arise from high demand and limited supply.
Regarding the discount code issue, we apologize for the inconvenience. Technical glitches can occur, and we are actively working to rectify any issues with our systems.
We assure you that we take your feedback seriously and are dedicated to delivering the best possible experience to our customers. If you have any further concerns or would like to discuss this matter further, please don't hesitate to contact us directly.
Thank you for bringing these matters to our attention, and we appreciate your patience and understanding.
Great Customer service
Great Customer service, good jubbah quality, very comfortable 10/10
1 marca 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you so much for your review, we really appreciate all the feedback we can get.
THE CUSTOMER SERVICE IS OUT OF THIS…
THE CUSTOMER SERVICE IS OUT OF THIS WORLD, genuinely amazing people, they respect customers greatly and resolve your situation ASAP. I highly recommend buying their beautiful thobes, mahsallah 🙏
14 lutego 2024
Opinia niezależna
Odpowiedź od YAZIR
Thank you so much for your review, we really appreciate all the feedback we can get.
Excellent quality
Cheap, affordable jubbas which don’t compromise on quality.
Highly recommend. May Allah grant them barakah in their buisness.
14 lutego 2024
Opinia niezależna
Such a beautiful design
Such a beautiful design, so happy with the shipping time and sellers communication. The thobe is beautiful and high quality material Allahumabarik.
3 lutego 2024
Opinia niezależna
High quality Moroccan thobes
Good quality thobes! I made a mistake with the size I ordered but they were quick to respond to email and fix my problem! Would recommend
31 stycznia 2024
Opinia niezależna
Good customer service and quality
They make a mistake in my order, however they were quick to sort it out and offered me a thobe free of charge. Good brothers MashAllah.
21 stycznia 2024
Opinia niezależna
Review on Moroccan Thobes.
السَّلاَمُ عَلَيْكُمْ وَرَحْمَةُ اللهِ وَبَرَكَاتُهُ
Just wanted to give some positive feedback. The three thobes that I purchased were amazing. The quality was way better than previous Moroccan thobes I have owned in the past. The colours are beautiful and finally most importantly the size was perfect, I ordered a L (6ft-6ft3) and it wasn’t too long or baggy and rested perfectly when wearing with shoes.
Keep up the good work.
جَزَاكَ ٱللَّٰهُ خَيْرًا
21 stycznia 2024
Opinia niezależna
Good quality great price
The quality of the thobe was amazing and great value for money the price compared to its competitors who are charging almost double . The customer service was fantastic as they were keen to ensure that everything was up to standard
10 sierpnia 2023
Opinia niezależna
Djellaba Honest Review
I’ve been searching for a Moroccan djellaba for a while, but all were too expensive and the quality was mediocre. The one from Yazir الحمد لله is amazing, both quality and fitting, and for £30, I’d say is very affordable. May الله bless them & put barakah in their business - امين !
11 stycznia 2024
Opinia niezależna
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