No me llamaron, cómo habían prometido ni me explicaron bien que debía hacer, sé que mí capital era poco, pero creo que igual debía tener ayuda, ya que nunca había operado en el mercado. Cuando pregun... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Being the first time in this Quantum AI platform with your account manager, there had been occasional frictions on certain issues I felt uncomfortable indeed despite his professional approach. When I... Zobacz więcej
Reakcja na opinię
Okay, I am Happy with this trading platform but my issue is about withdrawal of my amount which were taken out completely from my credit card account of Rs 88139.35/- advised and (insisted forcibly) b... Zobacz więcej
Reakcja na opinię
en mi caso particular considero no estoy en condiciones de operar en la pagina, pense qu epodria , pero me di cuenta que no es lo qu e quiero, por lo tanto no soy quien para opinar. saludos cor... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Dane kontaktowe
Nafpliou 15 Palema Business Center, 3025, Limassol, Cypr
- +44 203 8074001
- support@xtrade.com
- xtrade.com
1,9
Słaba
358 recenzji
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Limited help
Limited help , made me loss all my money. Your a beginner and you need that extra help , it wasn't there.
28 marca 2026
Odpowiedź od XTrade
Thanks for reaching out!
To verify what you are claiming, we first need to confirm whether you are actually an XTrade client. At this time, we do not have sufficient information to identify your case.
In order to assist you, please contact support@xtrade.com with any verifiable details so we can review the matter properly.
— XTrade Customer Support
Ran into serious problems dealing with…
Ran into serious problems dealing with this company, largely because of poor customer service. Thankfully, GlobalAidRecovery’s experts were there to help with my stuck withdrawals.
12 lutego 2026
Opinia niezależna
Odpowiedź od XTrade
At this time, we are unable to verify that you are an XTrade client, as no account details have been
provided.
We would also like to clarify that XTrade has no association with any third-party “fund recovery”
services. Companies or individuals claiming they can recover lost trading funds in exchange for a
fee are commonly associated with secondary fraud schemes, and we strongly caution users
against engaging with them.
XTrade is a regulated broker and does not operate as described in your comment. If you believe
you had an account with us, please contact support@xtrade.com with verifiable account details
so we can investigate this matter properly.
— XTrade Customer Support
Your advertise promoting $200 can be…
Your advertise promoting $200 can be use for trade with AI.. I'm a personally experienced that when it comes to money matter, many is really lier..
Your personnel is really greatful during on going prossess of deposit of some amount.. And after it's nothing will call us back to introduce difference system of manual trending not an AI, every one going to joint to your platform from my colegue and friends I will block all of them..
23 marca 2026
Odpowiedź od XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
Montecarlo
Your employee, Mr MONTECARLO is misrepresenting your Company XTRADE.
He told me, before I invested my ₱12,200 I will receive a Bonus of ₱12,000 but did NOT happened.
And one thing more, MONTECARLO told me that I will recieve a Profit of ₱3,000 per day that did Not HAPPENED.
I Requested a Refund last March 13, 2026 of my ₱12,200 that I Invested money, but until Now it is already March 24, 2026 it is NOT yet Refunded.
I recommend that Mr MONTECARLO be removed from your Company so that he will Not further destroy the Refutation of your Company.
23 marca 2026
Odpowiedź od XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
too many trouble to withdraw my money
23 marca 2026
Odpowiedź od XTrade
We take withdrawal-related concerns very seriously.
XTrade is a highly regulated, multi-licensed broker, and withdrawals are processed in line with
strict regulatory, compliance, and verification requirements designed to protect clients.
Please contact support@xtrade.com with your registered account details so we can verify your
account and look into your case promptly.
— XTrade Customer Support
Scammers and extorted our life savings…
Scammers and extorted our life savings in Singapore . We had a so called expert trader called Mae who played with our money and made us lose significant sum despite repeatedly saying we only wanted to do small trades . She disappeared every time there was volatility , racking up huge losses and she did nothing to manage the loss.. AVOID AVOID AVOID . This company should be banned .lare addition - we engaged with this company from 2023 to early 2025 and still have money stuck there which we can’t remove . Instead we are contacted to continue to trade!!! Abhorrent
5 grudnia 2025
Opinia niezależna
Odpowiedź od XTrade
This is a very serious allegation, and we treat it with full seriousness.
To verify what you are claiming, we first need to confirm whether you are actually an XTrade client.
At this time, we do not have sufficient information to identify your case.
If you believe you had an account with us, please contact support@xtrade.com with any verifiable
details so we can review the matter properly.
— XTrade Customer Support
They should b honest in withdrawals and…
They should b honest in withdrawals and stop fradulent extrusion of money from customer account
19 marca 2026
Odpowiedź od XTrade
This is a serious allegation, and we take such claims seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed in accordance with transparent procedures, and we do not extract funds from client accounts without authorization.
We cannot review account-specific matters publicly. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can verify and investigate the matter.
— XTrade Customer Support
良い点は入金完了時点ですぐ取り引きが出来た事
良い点は入金完了時点ですぐ取り引きが出来た事。
言語が英語が多かったのでなかなか
理解できない事があった事。
返金手続きの複雑さでした。
予め ふぉ-むを作って有れば記入するだけなのですむ-ずに出来たと思います。
19 marca 2026
Odpowiedź od XTrade
We take withdrawal-related concerns very seriously.
XTrade is a highly regulated, multi-licensed broker, and withdrawals are processed in line with
strict regulatory, compliance, and verification requirements designed to protect clients.
Please contact support@xtrade.com with your registered account details so we can verify your
account and look into your case promptly.
— XTrade Customer Support
You can hire honest people who will…
You can hire honest people who will teach the people who don't have knowledge about trading
20 marca 2026
Odpowiedź od XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and
compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need to verify whether this relates to an actual XTrade account.
Please contact support@xtrade.com.
— XTrade Customer Support
Pinaasa nyo kami sa wala.
Pinaasa nyo kami sa wala.. Nagtiwala kaming mag asawa sa inyo.. Kaso sakit ng ulo lang ang inabot namin..
10 marca 2026
Odpowiedź od XTrade
Ikinalulungkot naming marinig na nagkaroon kayo ng hindi magandang karanasan.
Mangyaring makipag-ugnayan sa aming support team sa support@xtrade.com at ibahagi ang karagdagang detalye upang maimbestigahan namin ito at matulungan kayo nang maayos.
— XTrade Customer Support
I believe for any new investor ,they must be briefed about the AI platform.
Being the first time in this Quantum AI platform with your account manager, there had been occasional frictions on certain issues I felt uncomfortable indeed despite his professional approach. When I noticed NPL n equity moving downtrend. I was panic of margin call, About 10.25pm almost all instruments were running in red where I decided to exit from the trade. There was no stop loss to control on price decelation. The next morning Nick called to inform me that it was paper loss and sustainable. I believe it was a lesson learnt regarding AI platform that failed to stop losses against the market momentums.
17 marca 2026
Odpowiedź od XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
Profit withdrawal
17 marca 2026
Odpowiedź od XTrade
We’re thrilled to hear you’re enjoying your experience with XTrade.
If you ever have ideas or feedback on how we can make XTrade even better, we’d love to hear
from you. Our team is available at support@xtrade.com.
— XTrade Customer Support
Xtrade is one of the most frustrating…
Xtrade is one of the most frustrating and concerning platforms I’ve ever dealt with.
What they present as “available funds” is misleading, often tied to unclear bonus conditions and restrictions that are not properly explained upfront. Everything seems fine until you try to withdraw your money.
When I decided to leave the platform, I ended up losing everything. That alone says a lot about how this system is designed.
The worst part is the customer service. Instead of helping, they call repeatedly and can become aggressive and disrespectful when questioned. That behavior is a huge red flag.
No legitimate financial company should operate like this.
If you value your money and peace of mind, stay away from Xtrade and choose a broker that actually respects its users.
19 grudnia 2025
Odpowiedź od XTrade
We’re sorry to hear about your experience.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. All account conditions, including bonuses and their impact on withdrawable balances, are clearly outlined in our terms and made available prior to acceptance.
We do not tolerate inappropriate or aggressive behavior, and we take concerns about client communication seriously.
As we cannot review account-specific matters in a public forum, we encourage you to contact support@xtrade.com with your registered email address so our team can verify your case and provide a full review of the situation.
— XTrade Customer Support
your consultant's altitude was…
your consultant's altitude was terrible:
not helpful at all
did not listen to customer
arrogant
shouting to customer
26 lutego 2026
Odpowiedź od XTrade
We’re sorry to hear about your experience.
XTrade expects all communication with clients to be professional and respectful at all times. We do not tolerate inappropriate conduct, and we take feedback regarding client interactions seriously.
As we cannot review specific cases publicly, please contact support@xtrade.com with your registered email address so we can verify the details and investigate this matter appropriately.
— XTrade Customer Support
3月9號才提款us240元^帳户還有19美元°至今還無到帳*很痛心懐疑金融平台是“？？？？”
3月9號才提款us240元^帳户還有19美元！
頁面顯示-（提款成功）
已過了ー星期##“出金太久了吧”！
ー點動靜都沒有---“到帳户”###
難到$$$憑空消失了°
請儘快-出金*##
難道是_-？？？？
9 marca 2026
Odpowiedź od XTrade
我們了解您對提款進度的關切，並對此情況表示關注。
XTrade 是一家高度監管並持有多項牌照的經紀商，所有提款申請均依照相關程序與合規要求處理。實際到帳時間可能會因付款方式及相關審核流程而有所不同。
由於我們無法在公開平台上查詢具體帳戶資料，若此情況涉及您的 XTrade 帳戶，請透過 support@xtrade.com 與我們聯繫，並提供註冊時使用的電子郵件地址，以便我們的團隊核實並協助您進一步查詢。
— XTrade 客戶支援團隊
Estafa
Esta empresa me estafó, puse 200 dolares y no me los devolvió . AUN SIGO ESPERANDO QUE LO HAGA!!!
Puedo enviar todo.lo.que respalda a mi declaración incluso la denuncia policialEnvie a su soporte y no hicieron nada!!
17 lutego 2026
Opinia niezależna
Odpowiedź od XTrade
Se trata de una acusación grave y la tomamos muy en serio.
Solicitamos previamente información adicional para poder verificar si esta reseña corresponde a una cuenta real de XTrade y así investigar el caso, pero no hemos recibido respuesta.
XTrade es un bróker altamente regulado y con múltiples licencias, que opera bajo estrictos marcos regulatorios y de cumplimiento. No retenemos fondos de clientes sin motivos válidos conforme a nuestras obligaciones regulatorias.
Sin información verificada, no podemos revisar ni investigar lo ocurrido. Si esta reseña corresponde a una cuenta real de XTrade, le invitamos a contactar con support@xtrade.com indicando el correo electrónico registrado para que podamos analizar su caso.
— Equipo de Atención al Cliente de XTrade
Xtrade is design to steal your money
Stay away from this scammer company name.commision is so high in your win trade. They dnt let you withdraw full amount. Withdraw also have comission cut. This company is not a real broker it scam company design take your money. Luckily I only put little amount and i tried and tested very very bad experience
9 marca 2026
Opinia niezależna
Odpowiedź od XTrade
This is a serious allegation, and we take such claims very seriously.
We previously requested additional details to verify whether this review relates to an actual XTrade account and to investigate the matter properly, but we have not received a response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Trading costs, including spreads and any applicable fees, are transparently disclosed, and withdrawal requests are processed in accordance with regulatory requirements.
Without verified account information, we are unable to review or substantiate the claims made. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can investigate appropriately.
— XTrade Customer Support
I don't understand the system..no…
I don't understand the system..no matter how I study it...thanks
12 marca 2026
Odpowiedź od XTrade
Thank you for your feedback.
We understand that trading can be complex at first. XTrade offers a range of guides and educational materials to help users better understand how the platform works and how to trade more confidently.
You may also consider using a demo account, which allows you to practice in a risk-free environment before trading with real funds.
If you need any assistance, please feel free to contact support@xtrade.com and our team will be happy to help.
— XTrade Customer Support
don't believe fake App
Please don't believe this App, it is a cheating APP,
Iam a heart patient, these people promised to give the profit daly, but that they have taken my emergency funds for my medical.
Now they are not allowing me to withdraw the amount
Please be careful about this App
11 marca 2026
Opinia niezależna
Odpowiedź od XTrade
This is a serious allegation, and we take such claims very seriously.
We’re sorry to hear about the situation you’ve described. XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not guarantee profits or promise daily returns, and withdrawal requests are processed according to transparent procedures and regulatory requirements.
The scenario described does not reflect XTrade’s operating model and may indicate a misunderstanding or interaction with an unauthorized third party.
As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address so our team can verify your details and investigate the matter properly.
— XTrade Customer Support
Terrified
Terrified! Premium is too high for small investors! I newly joined Xtrade on 5 March, 2026. As a trial, my principal amount was approx. USD267, with an opened position worth of about USD215. I was told the company earn transaction fees (trading spread)only, no other charges. As the trading value didn't move much, my open position was held in the following 2 business days, and I found there was of a premium of USD150 levying there! USD50/day!! Trading spread of up to 17% was already very high, I had no choice, but closed position, as a result, I lost $35 and had to pay a premium of $150. The worst was, before I resolved to close my position, I had tried to call the person who firstly contacted me as well as my assigned investment adviser, both telephone lines were not in service any more. That's really terrifying me!
10 marca 2026
Odpowiedź od XTrade
We’re sorry to read about your concerns.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Trading costs may include spreads and, depending on the instrument and the duration a position remains open, overnight financing charges (also known as swaps). These conditions are transparently outlined in our trading terms and risk disclosures.
As we cannot review account-specific calculations or transactions publicly, we invite you to contact support@xtrade.com with your registered email address so our team can verify your account activity and provide a detailed explanation.
— XTrade Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.