Zyliss have been so helpful when we required a replacement frying pan which has now arrived. It's good to know that Zyliss can be relied on and that they honoured their warranty. Their customer servic... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We had an old zyliss Y peeler for many years, bought a replacement when it broke but the style had changed slightly, & was narrower, now this appears to have returned to the old style Y peeler - perfe... Zobacz więcej
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I bought a Zyliss cake pan with a spring. Unfortunately, the spring stopped working. Zyliss was informed and responded in good time. I sent over the photos and Zyliss responded with an exchange for an... Zobacz więcej
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Excellent customer service (Phoebe at Zyliss), I have an easy pull food processor (E910015) which developed a fault 3 years after purchase (pull cord was stuck out), contact customer service (comes wi... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Shop the Zyliss range of kitchenware, kitchen utensils and accessories. Our exceptional selection of beautifully designed, award-winning kitchen tools is available with free delivery on orders over £35 in the UK.
Dane kontaktowe
DK Household Brands, Bridge House, Eelmoor Road, GU14 7UE, Farnborough, Zjednoczone Królestwo
- 01252 828000
- ecommerce.orders@dkhouseholdbrands.com
- www.zyliss.co.uk
4,4
Doskonała
278 recenzji
Zaprasza klientów do wystawiania recenzji
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perfect knife for fresh bread!
We love the bread knife and chopping board. The knife slices through freshly baked sourdough beautifully, and the chopping board is a great size for everyday use. It is also very easy to clean.
15 kwietnia 2026
Top quality
14 kwietnia 2026
It was all ok
13 kwietnia 2026
Odpowiedź od Zyliss UK
Hello Gerald,
Thank you for taking the time to share your feedback.
Your comments are much appreciated.
Kind Regards,
Zyliss
So far so very good
So far so very good. I’ve tried loads of so called “guaranteed no stick pans” but this pan doesn’t have a similar coating but so far no sticking or staining! Long may this continue!
17 kwietnia 2026
Odpowiedź od Zyliss UK
Hello Rob,
Thank you for taking the time to share your feedback.
Your comments are much appreciated.
Kind Regards,
Zyliss
Update on previous review.
Update on previous review.
Followed zyliss reply to previous review and sent yet another e mail and still no response.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Zyliss UK
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear your email has been unsuccessful.
Please feel free to call us on 01252 828 000 and we will be able to assist further.
Your comments are much appreciated.
Kind Regards,
Zyliss
Had an issue with a frying pan
Had an issue with a frying pan, which they dealt with very quickly sending a replacement
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Zyliss UK
Hello Tony,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience with our customer service team.
Your comments are much appreciated.
Kind Regards,
Zyliss
Great customer service and care
I bought a Zyliss cake pan with a spring. Unfortunately, the spring stopped working. Zyliss was informed and responded in good time. I sent over the photos and Zyliss responded with an exchange for an equally priced item. Which they have honoured and resolved my issue. All credit to Phoebe Frolich, who was always prompt in responding and very courteous and supportive. Happy to have purchased the alternative item from this well known company.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Zyliss UK
Hello,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience with Phoebe from our Customer Service Team.
Your comments are much appreciated.
Kind Regards,
Zyliss
Odpowiedź od Zyliss UK
Hello Jason,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience.
Your comments are much appreciated.
Kind Regards,
Zyliss
I am now open mouthed in amazement at…
I am now open mouthed in amazement at the simple incompetence of your company. I have already explained that you sent your thing to the wrong address. I obtained an alternative from Amazon in 1 working day. Very good quality. And therefore you owe me £14.50. Quite simply you do not know what you are doing. I have written you off John Baker 4 Paget House
Grove Place
23 marca 2026
Odpowiedź od Zyliss UK
Hello John,
Thank you for your feedback regarding your order and we are sorry to hear of your experience.
I am unable to find your previous email correspondence and have therefore sent you a new email confirming that we are able to process your refund.
We apologise for the inconvenience caused.
All the best,
The Zyliss Team
I give this company 5 stars for the…
I give this company 5 stars for the length of the guarantee of their products plus the efficiency when a problem arises. I bought one of the little mini choppers just over a year ago when the pull cord on the lid stopped springing back. I contacted the company to see if I could purchase a new lid. They replied almost instantly and after I sent photos of the lid plus my order for proof of purchase they sent me a whole new chopper, not just the lid. Every thing was completed within a few days. Absolutely delighted.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Zyliss UK
Hello Christine,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience with our Customer Service Team.
Your comments are much appreciated.
Kind Regards,
Zyliss
Really good, comfortable knives
Speedy service. Brilliant knives.
Wish it were possible to buy the smaller green knife separately- I damaged the handle, but the 2 other knives are still perfect!
25 marca 2026
Nice little container glass but its bit…
Nice little container glass but its bit too small for a lot of foodstuff. Good quality
17 marca 2026
Excellent service and nice set of knifes
17 marca 2026
Odpowiedź od Zyliss UK
Hello Diane,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience with our customer service team.
Your comments are much appreciated.
Kind Regards,
Zyliss
Exactly what it said on the box.
No issues , comfortable handles. Works as it’s suppose to do.
20 marca 2026
Odpowiedź od Zyliss UK
Hello Richard,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience.
Your comments are much appreciated.
Kind Regards,
The Cole & Mason
Excellent bread knife
19 marca 2026
It was all fine thank you and good bye.
11 marca 2026
Odpowiedź od Zyliss UK
Hello Mr Cairns,
Thank you for taking the time to share your feedback.
We're happy to assist and glad to hear of your positive experience with our customer service team.
Your comments are much appreciated.
Kind Regards,
Zyliss
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