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YUKÓ Toyota Car Club Recenzje 

66
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Yuko has a wide range of up to date vehicles available especially inner Dublin suburbs. be it an SUV , Van or City car. I'm never left stuck for the right vehicle. The only minus point i have found is... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

El vehiculo se encontraba muy sucio. Denota dejadez. El exterior presentaba verdin en algunas partes y suciedad pegada; el interior muy sucio. Desagradable. Continué el viaje porque no tenia opcion... Zobacz więcej

Oceniono na 3 z 5

The car has the screen that I’m sure it can connect to Apple CarPlay via Bluetooth but it just doesn’t have Apple CarPlay? It connects to the phone but only for like audio and taking calls etc which i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

YUKÕ is literally everywhere in Dublin, so you’ll never be left stuck without a car! It’s super easy to use, convenient, and their customer support is amazing. I’ve been booking with them for over a y... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

O YUKÓ Toyota Car Club

Napisane przez firmę

YUKÓ Toyota Car Club is Ireland’s leading car-sharing service, designed to make sustainable mobility simple, affordable, and accessible.

With YUKÓ, you can book a car when you need it, for as little as an hour or as long as 3 months, without the hassle of maintenance, insurance, or fuel costs. Our fleet includes modern hybrid and electric vehicles located in convenient spots across major cities, so you’re always close to a YUKÓ car.

Simply download the YUKÓ app, upload your personal details, licence, payment method and you will be verified in less than 24 hours. The app allows you to reserve, unlock, and drive with just a few taps, giving you complete control over your journey. Whether you need a car for a quick errand, a weekend getaway, or a business trip, YUKÓ offers a cost-effective and environmentally conscious solution.

At YUKÓ, we’re committed to sustainability and exceptional customer experience. Drive when you want, skip ownership, and enjoy the freedom of YUKÓ Car Club.

Two Ways to Drive: Share or Rent

Napisane przez firmę

YUKÓ Share
YUKÓ Toyota Car Club offers two flexible, eco-friendly mobility solutions to suit your needs. Our car-sharing service is perfect for short trips. Book our on street hybrid cars for an hour, a day or week through our easy-to-use app. Enjoy transparent pricing, fuel included, and convenient pick-up locations for spontaneous journeys.
YUKÓ Rental
Visit our Toyota Dealership across Ireland. Ideal for planned travel, holidays, or extended use, with competitive daily rates and premium Toyota cars. No hassle or paperwork, just a simple, quick handover. Our commitment is to sustainability, convenience, and exceptional customer support, whether you choose to share or rent.

Your Car, Ready When You Are

Guaranteed Availability for Confirmed Bookings

Guaranteed Availability for Confirmed Bookings
We guarantee that your reserved YUKÓ Toyota vehicle will be ready at the scheduled time and location. No delays, no surprises, just reliable mobility.

There are no hidden fees. Simply transparent affordable pricing.


Dane kontaktowe

Get €10 Off Your Next Ride!

Use promo code YUKO10TRUST - Book today and save!

3,9

Dobra

Wynik TrustScore: 4 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Best customer experience ever!!!

It was taking weeks to verify my driving license. Eventually, I called support, and they promised to get it sorted. Ten minutes later my account has been deactivated. Followed with an email, no response at all. Great customer service! I won't mention the mobile app. :facepalm...

7 sierpnia 2023
Opinia niezależna
Logo YUKÓ Toyota Car Club

Odpowiedź od YUKÓ Toyota Car Club

Hi Kriss, thank you for your feedback. We're sorry to hear about your experience.

We understand how frustrating it must have been to experience delays with your driving licence verification and then have your account deactivated without the clarity you expected. We also apologise if you did not receive a timely response to your email.

We appreciate you taking the time to share your experience, as your feedback helps us improve both our service and our app.

If you're still seeking clarification, we encourage you to contact our Customer Support on support@yuko.toyota.ie team with your details so we can review your case and provide further information 😊

Oceniono na 1 z 5

Absolutely disgraceful service

Absolutely disgraceful service. Constantly over charge me for the car. When I called Abbey put me on hold and left the call. I had to ring off a separate phone while still ok hold only to be told Abbey was not on a call. Couldn't refund my money did Absolutely nothing to help the situation. Take my advice and use the go car system. You will be over charged with this place it's a micky mouse set up. And an absolute scam. Office staff poorly managed and set up is very poor. I can't stress enough no matter how desperate you are do not use this company they will rob u at every chance. Charge you twice for the car and charge you twice for the miles if you have used this place please look at your bank account as you more then likely have been over charged as I said it is a set up and a scam. Half an hour on hold and forgotten about because staff are not trained to deal with the calls

2 lipca 2023
Opinia niezależna
Logo YUKÓ Toyota Car Club

Odpowiedź od YUKÓ Toyota Car Club

Hi Karl,

Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.

We take concerns regarding billing and customer service very seriously. Our charges are applied in accordance with the booking details and our Terms and Conditions. If an error has occurred, we are committed to correcting it as quickly as possible.

We're also sorry to hear about your experience contacting our Customer Support. Long wait times or poor communication are not the standard we aim to provide, and your comments have been noted.

We appreciate your feedback, as it helps us identify opportunities to improve our service 😊

Oceniono na 1 z 5

Please be careful renting cars from…

Please be careful renting cars from this company. As previous reviewer mentioned, the car was not located where it was marked on the map. Calling the customer service is useless. They are unprofessional and doesnt care that the car is not located according to the map.

Please do also be aware that they can take any extra charge or penalty without informing you, even if its incorrect.

12 kwietnia 2023
Opinia niezależna
Logo YUKÓ Toyota Car Club

Odpowiedź od YUKÓ Toyota Car Club

Hi Nikke,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be if a vehicle is not located where it is shown in the app, and we apologise for any inconvenience this may have caused. We are continually working to improve the accuracy of vehicle locations and the support we provide to our members.

Regarding additional charges, these are only applied in accordance with our Terms and Conditions. If you believe a charge has been applied incorrectly, we encourage you to contact our Customer Support support@yuko.toyota.ie - so we can investigate the matter thoroughly and work to resolve any issues as quickly as possible 😊

We appreciate you taking the time to share your experience, as feedback helps us improve our service

Oceniono na 1 z 5

The worste app to rent car

The worste app to rent car. DO NOT RENT CAR FROM THIS APP, I booked a car and the car was not in place where the app said. I had to contact the support to get the right coordination of the car. After my trip, I left the car where the car was and not on the address where in the first place the app indicated me, because of this, and it was not my fault, I had to pay 100€ of fee because of the YUKO mistakes!!

DO YOURSELF A FAVOUR, RENT WITH GOCAR!

8 kwietnia 2023
Opinia niezależna
Logo YUKÓ Toyota Car Club

Odpowiedź od YUKÓ Toyota Car Club

Hi Domenico,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it must have been to have difficulty locating your vehicle, and we apologise for the inconvenience caused. If a parking fee was applied following your trip, we would like the opportunity to review the circumstances surrounding your booking and the location information provided.

Please contact our Customer Support team with your booking reference so we can investigate the matter thoroughly. We value your feedback, as it helps us identify areas where we can improve both our app and our service 😊

Oceniono na 5 z 5

Long live YUKO

I live in the city and it's great I can pick up a new car taxed insured no fuel no parking fees, €9 Euro per hour great service I sold my Audi a6 cause it was just lying there YUKO IS GREAT.

10 lutego 2023
Opinia niezależna
Logo YUKÓ Toyota Car Club

Odpowiedź od YUKÓ Toyota Car Club

Hi Patrick, Thank you so much for your fantastic review! We're delighted to hear that YUKO has been such a convenient and cost-effective alternative for you.

It's great to know that having access to a taxed, insured, and fuel-included car without the hassle of parking has made such a positive difference.

We really appreciate your support and look forward to continuing to provide you with a great service whenever you need us 😊

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