Young Driver Recenzje 7252

A Christmas gift for my son who will be learning to drive later this year. Wanted to give him the opportunity to get a feel for driving a manual car. The Reading location was easy to get to and for parking. The set up was good, easy registration plus hot drinks/snacks available to purchase. Instructor was punctual, friendly and explained what he would be doing. She gave positive feedback at the end and congratulated my son. He really enjoyed the experience and asked to do it again.

Really easy to book. Nice instructor will definitely be booking again

Booked for my granddaughter. I was very impressed with what they had the young drivers doing. The experience must be amazing for these youngsters

Sadly lacking in communication and customer service. We wasted half a day and fuel going to Exeter for my autistic son to try driving. We arrived for our 9.30am slot and were told it was cancelled. There had been an accident on the M5 and the instructors were stuck in the traffic, not a problem, these things happen, but I questioned why we hadn't been contacted as we live over an hour away. I was told a text massage had been sent, which I then retrieved and it had been sent 20 minutes after we left home, but I obviously couldn't read it as I was driving. I was told I would get a call to re-book. I never did and ended up emailing to complain and was told they couldn't phone to advise of the cancellation as there were 20 people to call, yet when we arrived there were at least 10 staff standing around. I have no idea why calling the few people that were imminently due in was so hard. I then had to call a day later to try and re-book, no spaces for 2 months. What an absolute joke, I booked it in November for January and would have to wait again. I haven't bothered. I requested an immediate refund and the girl on the phone was extremely rude and promptly hung up on me! Unless you want to be disappointed and deal with rude staff, stay well away!

In their reply they go on about the accident. I did not ever state that was an issue, but their lack of communication was the problem!

They state they send an email with a code to re-book, which to date has still not arrived!

To clarify I did not receive any communication from them apart from the text on the morning of the booking. I emailed them the day after and they replied instructeing me to call to re-book that email was sent by them at 5.11pm. Their call handler hung up on me not the other way around, stop twisting it all to make me look bad when you are lacking in basic customer care!
I requested a refund on Tuesday, you said it I would be contacted the next working day, make up your mind. Oh and you could just reply to my complsint email that I sent to uour director, instead of lying on here. I didnot terminate the call, stop calling me a liar.

My son enjoyed this experience so much 💙
The instructors were fantastic, and it really built his confidence.
He especially loved the opportunity to drive a porsche! So much so that we booked him a 2nd go on the same day!
Mick the instructor was amazing ⭐️⭐️⭐️⭐️⭐️

Our 14 year old daughter lost her sight in her right eye in and has had her left hand rebuilt after an accident 9 weeks ago.
Our instructor Anth was amazing with her and the confidence boost it has givem her is priceless. Thank you all so much for the advice and time.

Don’t waste your money they don’t do what they say on the tin!! Young drivers the instructor my daughter went with for hours lesson we filmed the whole lesson she drive for less than 6 minutes in that lesson I contacted customer service and the manager was very rude in her email communication she offered a free 30 minutes lesson which was all good fully appreciated but when she said oh but sorry we don’t do Chester racecourse I would have to travel 46 mile round trip erm no thanks just refund she said NO she wants my video evidence to prove, get the mileage off the driver as each lesson is logged PLEASE GO AND HIRE YOURSELF A DUAL CONTROL CAR FROM ARNOLD CLARKE ITS HALF THE PRICE OF THESE LESSONS AND DO IT YOURSELF

Thanks for your reply you have the evidence recorders mileage after each lesson by the instructor will show you mileage driven on the lesson

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoyed the lesson and came away wanting to learn more. A great introduction to driving in a safe environment.

Amazing time today very professional and well organised would definitely recommend to out friends

My just turned 9 year old son had an hour lesson today at the Clifton site... it was great! He loved it, I was so impressed by how much driving he actually did in the lesson. The whole atmosphere was very relaxed, and it was amazing how calm all the young drivers were. Excellent purchase and I'm sure he will be back for another lesson

I wondered if my Grandson would like the experience of his first time driving a real car, I can say that from start to finish of the experience, it was amazing, the greeting from the team at the reception on arrival, friendly, explained everything,
The instructor, Ifty, was professional in everyway, very pleasant, went through everything my Grandson had gone through while driving. I had nothing to worry about, as my Grandson thought it was amazing,
I'm very impressed, and have already booked for another lesson.

My daughter is 13 and has been having lessons with Young Drivers since her 10th birthday. She’s had multiple sessions over the years and has absolutely loved every single one.

A huge special mention to Rani – my daughter literally begs to have her each time. They get on brilliantly, and Rani has such a calm, encouraging way of teaching that instantly puts her at ease. The confidence my daughter has gained is amazing to see.

I think it’s fantastic to get children used to real cars in realistic, road-like situations from a young age. Driving means a lot to me personally, so being able to give my daughter this experience over such a long period of time is incredibly special.

I honestly can’t recommend Young Drivers enough. Professional, reassuring, and genuinely valuable for young people.

Another great lesson for my son helping build experience and confidence prior to learning to drive on the road.
Friendly helpful staff and a great way to learn safely around other vehicles.
Always great feedback from the instructors and each lesson is tailored to suit the experience and needs.

I love young driver, I recommend it to everyone I talk to. My daughter is young, has some SEN issues and the instructors are very good, patient and calm and it's a wonderful introduction to driving without all the stress of a real road.

My daughter really enjoyed her time driving; the staff were really nice and helpful.

My 15 year old was delighted with his driving experience at Stoneleigh today. He has never driven before but in no time was driving around the course, changing gear, steering and using the clutch. Staff were all pleasant and helpful.

As a driving instructor myself I have experienced pupils who have said they had been on a Young Drivers experience before they were 17 and the first lesson has always gone a lot more smoothly as they had some prior experience.

Will be definitely be booking my son some more lessons before he turns 17 and i can take over.

Excellent and unique experience of driving a fire engine for my son who greatly enjoyed the drive. Easy to book, location near to where we live so perfect and well organised on the day. Could not fault Young Drivers and would highly recommend.

My son absolutely loved his young drivers lesson. The instructor was so friendly and encouraging. Great experience.

I had booked a young driver lesson as a gift for my son's 13th birthday. We went along today to their venue at Braehead shopping centre (Glasgow), it was really easy to find, signposted very well. We purchased a 30 min lesson as didnt want to overwhelm my son in case he didn't like it but he absolutely loved it. He done a lot in the 30 minutes so we will definitely be booking some more lessons I think its great to learn all the basics of driving before getting on to the road so will keep this up till he starts his on road lessons at 17.
I knocked off one star as we had paid for an in car film and when we got home to watch it there was nothing in the SD card we were given. We tried it on 5 different devices and on each of them it said no content available/this folder is empty so that was quite gutting as really wanted to have that to watch. Have emailed Young Driver regarding this.

Efficient booking process, prompt timing of session, friendly and informative instructor. My son had a great time! Thank you