Not only are the clothes expensive but the shipping is also expensive and takes forever. After a week from placing my order, my order did not progress therefore I followed up with the customer servi... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... Zobacz więcej
YouKnow is amazing at how quick the turnaround on orders are from the moment you purchase to receiving your items within a matter of days. Clear communication as well whether it’s upcoming promos or r... Zobacz więcej
I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.
Dane kontaktowe
Nowa Zelandia
- www.youknow.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Slow order updates/Great Customer Service
Not only are the clothes expensive but the shipping is also expensive and takes forever. After a week from placing my order, my order did not progress therefore I followed up with the customer service team who was great. The customer service person I had was Kylie and she replied to me within a 1 - 2 hours apologising for the delay and following up on an update for me. Finally the next day I was notified that 1 out of 2 of my items had been sold out so I was getting a refund and a voucher. However I only wanted both of the items and when I asked if I could return the other item and have a refund, she again responded to me within an hour, apologising again and giving me my refund.
Though I didn’t get my items, I’m glad I was able to get a full refund without the hassle of going back and forth.
I’ve been supporting YouKnow Clothing…
I’ve been supporting YouKnow Clothing since day one and have been buying their gear for everyone in my household ever since their very first hoodie release.
The quality, fit and designs have always been on point, but what I love most is how the brand has continued to grow while still keeping that authentic feel. At this point, it’s basically become the go-to clothing brand for my whole family.
Big respect to the team — genuinely one of my favourite NZ brands. Can’t wait to see what comes next! 🔥
The worst customer service
The worst customer service, delayed responses, lack of information of timeframe in dispatching items, partial refunds after 15days of ordering, bot responses.
These are huge redflags for a business that should be well and truly established, instead you feel like your dealing with a content creator who started thier business on sharing to buy sell and trade fb pages. Big names associated with this brand but obviously a after thought and more of a investment. I've read the reviews and the issues go back years, even temu have better statistics. I ordered online for the first time (iv shopped instore sylvia park) and that experience was enough to make it my last. I dont support businesses that have no real need for customer sarisfactory. Take this review as you will but i would suggest shopping elsewhere theres alot of brands that offer better quality and experience.
Shein quality
Shein quality! Poorly made, bad sizing, which is odd as I buy from so many different brands but have never had this experience.
The quality isn’t as good as it used to…
The quality isn’t as good as it used to be, you pay $109 for a hoodie and it feels like it came from shein. You’re pretty much just paying for the brand name.
Friendly staff, mean gears
Friendly staff, nice clean store, mean gears. Highly recommend for some good quality street wear. Love the material and style! Churr YOUKNOW 🔥 served by Cas, the man 🔥 music always a viiibe
Great store with a wide range of…
Great store with a wide range of clothing for adults and children. Love a kiwi brand!
They’re making good sizing fits for…
They’re making good sizing fits for bigger people, appreciate the customer service too. Not pushy and are friendly.
First in-store shopping experience…
First in-store shopping experience after always shopping online.
Staff were epic, shop is a vibe.
Will definitely be back!
great customer service and product
Awesome customer service and great products
Lovely staff always helpful and…
Lovely staff always helpful and friendly service:)
Karen is so friendly and helpful in…
Karen is so friendly and helpful in store love coming in because i mainly purchase online :)
Bought some new gears from Sylvia park
Bought some new gears from Sylvia park, I was served by Karen, very nice and helpful :) will be back again!
Tori was super
Tori was super, she stooped all her tasks to serve me so well :)
Good customer service
Nice staff members
She was very talkative and nice and it wasn’t awkward when shopping
Awesome store
Awesome store, with the best customer service in town! Quality products and quality service
I wonderful experience
The staff at the store were absolutely amazing and so helpful with answer questions and recommendations to what I may like and what I was looking for.
I am super happy with my purchase and the help I got.
Thanks again team..
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