Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Benim kanatımca yıldızları parayla satıyorlar pizza ısmarladım Hega Pizza & Burger’den 8.8 görünüyor vallahi inandım pizza ısmarladım 150 tl den aşağı getirmiyorlar bende 2x extra peynir ve extra soğa... Zobacz więcej

Oceniono na 1 z 5

Paşa döner istanbul dan sipariş verdim patates kızartması ve çıtır tavuk buz gibi soğuk geldi. Yemek sepetini aradım her aradığımda yenisini yolluyorlar dedi aradan tam 6 saat geçti gelen olmadı. Yeme... Zobacz więcej

Oceniono na 1 z 5

I would not recommend using it. I have used both in Turkey and Cyprus. But each time, I had problems at different stages. Customer service is inadequate, does not care about customer satisfaction. T... Zobacz więcej

Oceniono na 4 z 5

bazen kapalı restoranların açık gözükmesi gibi teknik sorunlar haricinde sevdiğim bir hizmet. temassız teslimat yapılabilmesi ve market siparişlerini hızlı getirmeleri güzel. uygulamayla ilgili bahset... Zobacz więcej

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Take away

Informacje przekazane przez różne źródła zewnętrzne

Yemek Sepeti ile binlerce restoran, yüz binlerce yemekten istediğinizi anında online sipariş edebilir, paket servis ile yemek siparişi verebilirsiniz.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

90 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(90)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Customer service resolves issues

Some of the grocery stores on there are scammers (dont deliver or deliver with missing items) and others are good, so you have to be careful, but Yemeksepeti customer service has been good about refunds.

30 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Benim kanatımca yıldızları parayla…

Benim kanatımca yıldızları parayla satıyorlar pizza ısmarladım Hega Pizza & Burger’den 8.8 görünüyor vallahi inandım pizza ısmarladım 150 tl den aşağı getirmiyorlar bende 2x extra peynir ve extra soğan ekledim gelsin pizza dedim. ! Yemin ederim pizza ile hiçmi hiç ilgisi yok pohça hamurunun üzerinde extrasız normal pizzaya benzer birşey işte doğruu çöpe attım afiyet olsun çöplük peki bu yıldızı kim verdi bu mekana merak ediyorum

1 marca 2023
Opinia niezależna
Oceniono na 1 z 5

VERY BAF

I'm on vacation in Istanbul, but it's impossible to order because to place an order you must have a Turkish number

This is crazy

28 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Misleading, Irresponsible, SCAM.

I placed my order, when it arrived, the courier delivered a totally different order.. I texted to support, they told me to keep the wrong order to give it back to the courier who is "coming back" with the correct order.
They confirmed the order was coming! I waited until 2am. And the order never came. I complained the next day and same story.. the support agents either closed my chats either said that my order was on its way. So far the order never came..
I feel scammed. They took my money and never delivered my order. And their support team, is miserable. They could at least, AT LEAST, told me "the redelivery could be approved in the following 5 business days" or whatever!!! Instead of lying into my face! Contact me I will teach you how to organise a team, how to create a protocolo!! Its a disaster.. My order is on its way the last 3 days.. poor courier.
They are just misleading costumers.
Just the WORST service I ve ever had from food app.
NOT RECOMMENDED, if you have any problem with your order they will DO NOTHING. They are satisfied with taking your money and that is it.

18 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Be careful about Yemeksepeti

I would not recommend using it. I have used both in Turkey and Cyprus. But each time, I had problems at different stages. Customer service is inadequate, does not care about customer satisfaction. Their software is faulty. There is no informative warning when vouchers are not working.

They work with poor quality restaurants (eg Cafe Han in Cyprus), they do not give refunds for lost products. I even asked for 1 TL (0.10 USD) as a warning, they didn't even do it. Very very insufficient.

16 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Unfortunately

Unfortunately, when you place an order from a restaurant using this application, you cannot cancel the order If the restaurant is late or any problem occured, when you contact customer service. They tell you that we cannot cancel the order unless we obtain approval from the restaurant. They take money from you and do not care about the customer. They try to satisfy the restaurants at the expense of the customers.

25 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Extremely frustrating experience

I’ve been staying in Turkey for a month and I had a very bad experience with the app. I’ve ordered something from Starbucks, which they sent a cold coffee instead a regular one. I’ve ordered a pizza with Dominos and I was charged twice, no refund or contact so far. Finally today, I ordered something from Burger King, I’ve written some ingredients I didn’t want on the sandwich and guess what: It came wrong and cold as I already expected.
Every order took more than 1 hour to arrive, even I’m staying very close to the restaurants (1-3km). The communication with drivers is definitely a nightmare. For locals the app might work well, but if you are a foreigner like me, AVOID the app! Go to the restaurant because it will be much less stressful!

8 października 2022
Opinia niezależna
Oceniono na 1 z 5

I ordered from shop and paid online,I…

I ordered from shop and paid online,I waited for an hour then they canceled my order without any explanation after an hour of waiting and Yemek sepeti help just told me that your money will be back in 10 working days and they talked to me very rude and impolite. they are terrible and if you order something never pay online.

3 października 2022
Opinia niezależna
Oceniono na 4 z 5

I've had an overall good experience…

I've had an overall good experience with this company. First of all, it's good to have a food delivery service in Istanbul, which you can use without speaking Turkish. I've used it to order delivery from restaurants a few times. The first orders ran smoothly: I was able to track the entire delivery process on the map. The most recent time was less so good, as the website gave me no information about the status of my order or approximate delivery time. The order was eventually delivered, although later than originally expected.

9 września 2022
Opinia niezależna
Oceniono na 1 z 5

Worst company ever all they do is…

Worst company ever all they do is create a lot of adverts and have rubbish customer service and products I ordered food many times out of 5 times only 1 order came the other 4 was never refunded. Do not buy from this awful company again

9 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

This was absolutely useless you order…

This was absolutely useless you order food and wait and wait and it doesn't end up coming it's the worst app ever and if you do value time DONT order it.They literally have no concept of time as you wait for hours and the food never COMES ABSOLUTELY ANNOYED AND WILL NEVER ORDER AGAIN

6 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

How are they still operating?

1.they dont give you a refund If you paid for the products you didnt receive
2. They dont care that your food was cold
3. Always late, the couriers always have issues
4. Worst support ever in the world
Its strange to me how are they still operating in Turkey.

4 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Hopeless.

Hopeless.
Look at all the reviews here. Would you use a service with 70% BAD rating.
We tried today. They advertise as delivering to villages. Liers!
We made the order, and got a phone call to say they could not deliver as too busy.
What company does this!
Deleted the app.
Now i can understand why this company has such a bad rating.
HOPELESS!

3 października 2021
Opinia niezależna
Oceniono na 1 z 5

Rubbish app

Rubbish app.. doesnt deserve a one star.. I tried to make an order (banabi) for my son’s breakfast and they picked the wrong driver which is 20km away.. I tried to tell the problem via live chat but they were not able to understand/solve the problem. After all, It took 38 minuted to reach someone and tell the issue..I dont even mention the misleading offers and the overpriced items..

30 sierpnia 2021
Opinia niezależna

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