Mpow Recenzje 

241
Wynik TrustScore: 1.5 na 5

1,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very poor quality ! Bought an M5 headset in 2021; it lasted 2 1/2 years before the function button collapsed. Bought another less than a year ago; again function button collapsed ! Now they are boo... Zobacz więcej

Oceniono na 1 z 5

Ideally award negative or zero star. Like every other comments here regarding non response to email on warranty, truly shocking. DO NOT BUY from MPoW, bunch of fraudster claiming to provide 24 Month w... Zobacz więcej

Oceniono na 1 z 5

ordered mpow jaws 5gen earphone from amazon which is stop working after 1 year , then connected with mpow got reply- Dear customer, Thanks for your email! We feel sorry for any inconvenie... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Bought a pair of earphones directly from their website and one earphone stopped working after 4 months, then completely packed up altogether after 6 months. Obviously the usual cheap Chinese scammers... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

Mpow is the No.1 Premium Bluetooth Accessories Brand for Smartphones. Every product from Mpow was created with one consistent mission—Match your smart life!


Dane kontaktowe

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,5

Wszystkie recenzje

(241)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Do not ever buy from these bunch of…

Do not ever buy from these bunch of crooks!!! I would strongly recommend slamming you genitals in a sliding door multiple times before considering buying from these gronks! Bought b.t ear phones and they stopped working within the first 2 weeks..... Contacted them, they assured new ones were on there way but would not send a tracking number for the item.
After they never arrived I tried contacting them multiple times without response....

27 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

This company is a scam

This company is a scam, they are banned from Amazon so you can have an idea.
I have purchase a headphone and under 6 months it has stopped working and they do not respond to emails, Twitter and their phone don't work.
BE WARNED BE WARNED BE WARNED

15 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

I have tried getting in touch with Mpow…

I have tried getting in touch with Mpow regarding replacement earpads for my H17 headphones. The original ones (white for rose headphones) are in very bad shape. I cannot find a replacement that fits. Have ordered two that don't. I tried to call Mpow's disconnected phone # and email them. No luck. Even a recommendation would be helpful. Had some H19s that the bluetooth just quit working.

12 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

I had a 24 month warranty for my…

I had a 24 month warranty for my headphone. Headpones broke just 3 days after the first year was up. They will not replace as their new warranty is for 1 year. I will not be purchasing from them again. I have been a returning customer, but will not be returning to them anymore.

31 października 2022
Opinia niezależna
Oceniono na 1 z 5

BEWARE DO NOT USE

Two car-phone holders were purchased and both broke within a year in the exact same way.

Company is no longer listed on Amazon - due to them paying people for false reviews - so I cannot initiate a refund.

The reviews were the reason we bought the products - criminal company that sells products based on fraudulent reviews.

BEWARE DO NOT USE

14 października 2022
Opinia niezależna
Oceniono na 1 z 5

Filing warranty claim is useless…

Yes customer service on warranty claim cannot be contacted anymore even their website on claim warranty message does not work when I tried submitting it. I was trying to claim just yesterday. I purchased twice of MPOW because I liked it but the warranty is useless. They even sent me a 24 yr warranty email. The customer service number was terminated so there is no other way of claiming now. Just disappointing that this MPOW headphone cannot be repaired anymore. I will just buy another durable brand better than this:-(

28 września 2022
Opinia niezależna
Oceniono na 1 z 5

If I could give it a zero I would

If I could give it a zero I would, bought on Amazon the Bluetooth wireless headset with the extended warranty Less than a year later it broke, and the support email is no longer in valid with MowPow, they gave me a link that takes me back to amazon for the warrant. Their warranty through Amazon is fake and they have a disconnected number on Amazon. Here is their response to me that I sent to their customer support email. Also if you go to their page the number is disconnected REALLY BAD COMPANY

"Dear customer,

Thanks for your email! We feel sorry for any inconvenience caused. Our website is under maintenance currently, therefore this email address support (cant put email in here) could not accept the incoming email this time.
May you please contact the purchase channels and sellers directly?
(Amazon order: Please contact Amazon support for warranty and solution. )
link: amazon. com /gp /help customer /contact-us "
BAD LINK ( CANT PUT THAT IN HERE EITHER)
Thank you for your kind understanding and cooperation!

THIS COMPANY IS A SCAM DO NOT BUY FORM THEM ESPECIALLY ON AMAZON

26 września 2022
Opinia niezależna
Oceniono na 1 z 5

Non rispondono

Compri da loro prodotti con garanzia ma è totalmente inutile. Qualsiasi problema tu abbia non ti risponderanno nemmeno. Fantasmi

14 września 2022
Opinia niezależna
Oceniono na 1 z 5

Lack of Customer Service

Had a few Mpow headphones over the years. Cheap but satisfactory for the price. Only ever last around 2 years before breaking. Just bought another pair and tried to sign up for free extended 2 year warranty. Waste of time as link doesn’t work. Then tried chatting on their live chat. Still no response. Not even going to try and call them after reading some of these reviews. Sounds like they’ve gone out of business, but if not, you’ve lost a regular customer here. Once this pair break then think I’ll go back to Beats headphones.

12 września 2022
Opinia niezależna
Oceniono na 1 z 5

same story here

same story here. Bought earbuds from Aliexpress-official MPOW store. they are garbage, sound terrible, fit terrible so I wanted to return them. Seller kept asking for a video. How the hell is a video going to show terrible sound or fit ? they would not send me a return label after I had already paid for shipping. I refused to send them back at my expense, Aliexpress was no help, all bots, they sided with the seller so I am stuck with a piece of crap product. Tried contacting MPOW directly, same as all reviews, same autoreply, same conclusion, this company is either a fraud or out of business and yet their products are still selling.

6 września 2022
Opinia niezależna
Oceniono na 1 z 5

Beware of mpow_officialstore_au on eBay

I purchased a gaming headset from ebay seller mpow_officialstore_au
It was faulty on delivery, distorted audio. They refused to reply or discuss further after I sent a video to them showing the fault. They refused to refund or send a shipping label for return, They just ignore customers and treat them like dirt, selling them defective products
Beware of mpow_officialstore_au on eBay

23 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

SCAM! DO NOT ORDER FROM THEM!!

I ordered the earbuds on Au.2, I just got them yesterday, August 18. I as to send emails asking for tracking, but I always got delayed as an answer. Finally! Not only that, but I get it, only to open the package and lo and behold, the earbuds were missing!!!
All of my emails ave not been replied to whatsoever. As per another poster here, THEY ARE A SCAM! STAY AWAY!

20 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Bought earphones off amazon: big mistake

Bought Mpow X3 earphones off Amazon.ca, died a few months later, contacted about warranty and have heard very little back. Arguing for over year for them to honour the warranty that they did recognize and extend to 2 years... but they refuse and now they do not even respond. They eventually told me their money was never given to them by Amazon (highly unlikely as Amazon buys upfront) and to contact Amazon (I tried). Amazon tells me to pound sand: they don't care at all. This is a ridiculous loop... someone got my cash, that's for sure, and the product is broken... that's for sure. ;( Amazon and Mpow are both suspect in this case. :( Hours of time lost arguing with both of them. Pathetic.

19 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

I really liked the earbuds I bought but...

I really liked the earbuds I bought. They didn't last as long as I thought they should have - maybe 6 months for one and the other cut out at about the 11 month mark. The biggest problem is with the customer service which is awful. The phone numbers they give don't work and they won't respond to anything. I bought them off of Ebay. Initially I was wandering if I could buy a replacement earbud to change out the one that broke but as I have already said I could not get any response. VERY VERY VERY POOR SERVICE.

17 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Terrible customer services

Terrible customer services. They simlly ignore you when you ask a question about an order. I've sent 4 emails with no response.

Do not use.

14 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

TO ANYONE HAVING WARRANTY ISSUES

This may only work if you have already registered the warranty / have bought the product from the official Mpow site.

Try using their warranty email shown on the "about" page on their Facebook, and send your order number. The other email just gives autoreplies.

Their customer service from my experience was great, and the quality of their earphones is what you would expect even of high end brands.

12 lipca 2022
Opinia niezależna
Oceniono na 3 z 5

Doesn't last long

Mpow m30 earbuds broke within 2 year warranty. When contacted, company says contact the seller (amazon)! Glad that amazon refunded the amount on return.
I see they have been banned from selling on amazon?! Don't see their product listed anymore.

This is the reply below from their support email.

"Dear customer,

Thanks for your email! We feel sorry for any inconvenience caused. Our website is under maintenance currently, therefore this email address "support at mpow.com" could not accept the incoming email this time.
May you please contact the purchase channels and sellers directly?
(Amazon order: Please contact Amazon support for warranty and solution. )
link: amazon dot com/gp/help/customer/contact-us

Thank you for your kind understanding and cooperation!"

12 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

MPOW is most likely defunct

Like other reviews here, I tried to exercise my warranty via the website today, and the site was not working. I tried using the support email listed on the site, but got a return email saying, "Thanks for your email! We feel sorry for any inconvenience caused. Our website is under maintenance currently, therefore this email address 'support at xmpow.com' could not accept the incoming email this time." I then tried to call the number listed on the website, and it was disconnected.

It's not hard to come to the conclusion that MPOW has gone out of business, especially after reading a comment online saying they've been banned from Amazon for fake review violations.

Should you find their earbuds on a third-party site, beware. Your warranty won't be honored, and while their earbuds are good for listening to music, they're absolutely horrible as a solution for hands-free calling.

5 lipca 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej