WOWBBQ.co.uk Recenzje 

690
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered a sns product from the website and paid for next-day delivery at 0936. The following day I called the store at around 1300 as I've had no correspondence. I was told the gentle... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Edit - Seems the response got lost in the Web, they have resent the comms, hopefully my queries will be answered. Asked them about returns as a weber BBQ is having problems so don't want to buy... Zobacz więcej

Oceniono na 5 z 5

Used this company because of very favourable reviews on trust pilot i was not disappointed. Excellent company to deal with from prompt one day delivery after ordering to receiving from very friendly... Zobacz więcej

Oceniono na 5 z 5

We ordered a master touch weber charcoal bbq on Wednesday evening, it arrived Friday. We started putting it together on Saturday and noticed a fault. We emailed that morning and had a reply straight... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z grillami

Informacje przekazane przez różne źródła zewnętrzne

Welcome to the WoW BBQ! According to Trustpilot, we are the Highest Ranked Weber Retailer in the UK selling the entire range of this year's Weber BBQs and accessories including the Original Kettle Premium, Mastertouch, Spirit, Genesis, Summit, Smokey Mountain, Smokey Joe and the entire Q Series. At WOWBBQ.co.uk we only stock genuine Weber Barbecues so the choice is easy! WOWBBQ.co.uk is an official Weber World Store and our team of highly trained and practiced weber experts are on call to answer any and all of your product questions. We can give you the best advice for all your Weber BBQ needs. Which Weber BBQ to buy, how to assemble and more importantly how to to make the most out of it when it comes to cooking! We are multiple winners of the Garden Centre Association Best Outdoor Living Retailer and Best Customer Service Retailer in the entire UK!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

690 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(690)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Weber GA is the second BBQ I have…

Weber GA is the second BBQ I have ordered. The Weber GA last week, and a Master Touch 5 years ago. Brilliant service on both occasions. I picked the delivery date and it arrived on the day chosen. For Weber products, they are automically my first choice.

23 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Thank you

Ordered a Weber Bbq from this company at a good price.
Delivery not the Normal next day as advertised but we are living with a difficult situation at the moment.
My point is that they could not meet the delivery day as issued but I received a personal phone call the day before to explain why my Bbq would be delivered Saturday instead if Friday - this was much appreciated
When you order from a company you have never heard of on the internet you are never happy until the product arrives - To receive the call made me think that this company cares about customer service and would deliver , as I said previously stated these are unprecedented times
Goods were delivered @ 08:00 am Saturday as stated
My fault but I forgot to order a pizza stone but I will do that when things return to normal !!
I would definitely use these guys again - order with confidence - well done and thank you.
309606 - Walker

18 kwietnia 2020
Opinia niezależna
Oceniono na 1 z 5

Product did not arrive

Ordered a bbq on offer. Money were taken from the account. The bbq did not arrive. Tried to get in touch unsuccessfully and later noted that the money were refunded a few days after the order.
The BBQ is currently available at a normal price.

15 marca 2020
Opinia niezależna
Oceniono na 5 z 5

Massively impressed with Wow BBQ

Massively impressed with Wow BBQ. We spoke to a couple of different staff members who both knew their stuff and gave excellent advice, not to buy the most expensive BBQ in our case (you'd expect upselling in most shops but not here) instead to go with a slightly cheaper slightly smaller option which is perfect for our needs. We're delighted with it. The prices are highly competitive, I have no doubt we'll be back for accessories. I would have no hesitation recommending anyone to buy a BBQ from here.

2 września 2019
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service
My new Weber was not delivered on its initial attempt due to postal mix up. Spoke with Lee who contacted the courier immediately to request a re delivery.. On calling back he asked me to call in if delivery had not been received in 30 mins and he would get another out to me the following day. Luckily DPD driver had the same customer first ideals as Lee and my Weber arrived 25 mins later.
Thank you so much for getting me out of a hole. It’s great to see that fantastic customer service is not something only delivered by John Lewis. Thanks again

6 lipca 2019
Opinia niezależna
Oceniono na 5 z 5

Superb in every way

Superb in every way! From the moment I ordered to delivery, the service was impeccable. Due to unforeseen circumstances I needed a replacement bbq urgently. I called to arrange on Friday afternoon and the bbq arrived before 10am the next day. Simply cannot fault the service. Well done Patrick and team - I will definitely be using you guys again.

13 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Bought 700 quidsworth of bbq kit

Bought 700 quidsworth of bbq kit delivered to a precise date...delivered on time and packaged really well...Great price to..
Just fantastic customer service...these guys really know what they are doing...just superb

13 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Impressed with the service

Impressed with the service, they sent incorrect item and exchanged without a quibble. Then asked for a copy of my invoice which was promptly emailed to me. This company is on the ball.

8 października 2018
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Easy to get hold of and very helpful.
Ordered delivery for the wrong date and they changed it for me without fuss.
Good prices.

12 czerwca 2018
Opinia niezależna
Oceniono na 5 z 5

Absolutely the most reliable place to buy a BBQ!

I am telling to all my friends and convinced most of them to buy a new weber BBQ from you guys!I bougth my Master touch limited edition 3 weeks ago and since then I keep buying more accessories ! I loved the customer service,the speed of delivery and the quality of the products! I will keep buying from you!

16 maja 2018
Opinia niezależna
Oceniono na 5 z 5

WOW!

WOW!! Customer service is excellent. Ordered a Weber GBS and it arrived promptly albeit with a couple manufacturing faults. Contacted the team at WOW and within a week a brand new bbq arrived!! Top notch service and communication throughout!! WOW!! I’ll be using these guys again, without a doubt.

10 maja 2018
Opinia niezależna
Oceniono na 5 z 5

Absolutely faultless first class after sales service

Absolutely faultless first class after sales service. You can always judge a really good company in how they handle things when it all doesn't go to plan. Through no fault of wowbbq my Weber BBQ ordered did not deliver next day as expected. The problem as it turned out was that some jobsworth at the courier company decided after shipping to their northern depot no problem, that it was too heavy to go any further and needed to be palletised. This meant a one day delay, although I suspected that it may have been dropped by the courier company and they were covering their backsides. So I called wowbbq after sale service number and the first WOW was how quickly they answered no music on hold at all. The second huge WOW was how they handled my issue. Patrick and later Niall who I spoke to because of my concerns, without a quibble or discussion agreed to fully refund my money and call the courier company to get them to return the BBQ to them without any hassle at all. I would not hesitate to recommend these guys to anyone and I will be using wowbbq for any BBQ items I need going forwards. Thank you wowbbq

3 maja 2018
Opinia niezależna
Oceniono na 4 z 5

Wow bbq very good but Weber service let …

Wow bbq very good but Weber service let them down. Smokey Mountain unit arrived damaged and I had to wait until Weber's stock check was over it could not be replaced. New bits were sent out but no apology rom Weber, not even a gesture offered to smooth over what was a poor start.
Very poor from the manufacturer.

30 października 2017
Opinia niezależna
Oceniono na 5 z 5

Received my Limited Edition Weber …

Received my Limited Edition Weber Master-Touch® GBS® Red Plus 2 Freebies in good time .. well package .. it's not the first time I've used WOWBBQ and certainly won't be the last .. excellent service cheers

9 października 2017
Opinia niezależna
Oceniono na 5 z 5

Superb Product, Weber Q1200 Black

Superb Product (Weber Q1200 Black with Stand) packaged and delivered promptly with that superb DPD Predict system with progress text messages. Very competitively priced. This is my third purchase from Wow BBQ - Highly Recommended

25 września 2017
Opinia niezależna

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