This company is shambolic. I placed an order which was expected to be delivered in a few days. One week later, there's no sign of it, and no communication. Upon chasing, the customer services age... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Super fast delivery and an excellent bed frame. I did notice that the payment goes through to Dunelm so I presume that Worldstores is linked to Dunelm. Would definitely buy again from here, best price... Zobacz więcej
This is a second review after posting my first review only 3 days ago. Despite leaving a response to my review, which is clearly automated, they managed to fail delivery yet again on the day of delive... Zobacz więcej
Reakcja na opinię
Ordered 2 sofas, 2 incorrectly delivered, reordered another sofa on 10th Aug still waiting for that! I have emailed 3 times still no reply and call every day then on hold for ages! Really bad service... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The UK's fastest growing online retailer of furniture, beds, mattresses, office furniture, homewares, gardening products, home improvement products, garden buildings and a lot more - in fact, everything for the home and garden! WorldStores prides itself on offering a huge range of products and great value prices backed up with exceptional customer service - including fast delivery on most of our range.
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
very nice sofa bed
very nice item delivered quick and kept well informed of delivery
delivery updates good
Easy to order and clear updates for order. Calls before delivery.
I ordered 3 of the same sofas and they all were slight different (feet/size of cushions etc) but close enough! Most people won’t notice.
tv unit
very good delivery service, kept informed of delivery time and took unit into room requested.
overall fairly satisfied
Buying process was relatively quick and hassle free.
I was happy that the delivery men took the sofa bed upstairs into the bedroom.
My only gripe was that it took over two hours to get the sofa out of the packaging.
The staff were friendly and polite
The staff were friendly and polite. The goods were treated with care. I would recommend 100%
Lots of communication keep informed all…
Lots of communication keep informed all the way and done exactly as was said would recommend to anyone
Really loved the sofa
Really loved the sofa. Looks just a good as in the picture. Helpful delivery guys as well.
I am grateful for the full refund
I am grateful for the full refund. I did not like the bed I bought but I did not have any problems to get a refund and collection was arranged without any fee. Thank you for that. Service and communication was excellent.
Just what I wanted!
The Hawaiian Garden (or beach) parasol is exactly as described. It is really a big umbrella, coated with plastic ‘raffia’ and looks really pretty in the garden.
Garden furniture
Thankyou for excellent service and great communication.Very happy with everything 😀
Marian Hamilton
Top class…
Top class!
Got a call before to confirm the date which was great, checked my contact details etc. Delivery drivers were great, informative and helpful and calling ahead to let me know when they were ariving. I Did start my purchase on Amazon however they couldn't specify a delivery date, they cancelled the order on the delivery date without my knowledge! Will come back to worldstores
Fantastic service ,,very helpful…
Fantastic service ,,very helpful delivery men
Can't fault them
Can't fault them, what I ordered is what I got, even offered me a day of delivery with a timescale of 1hour on that day, perfect to the minute nigh on, well recommended

Odpowiedź od Worldstores
Furniture was delivered on time
Furniture was delivered on time, it was not super easy to assemble but it was really sturdy once assembled, I prefer the quality to Ikea and amazon furniture purchases
Damaged item received then follow up very poor
Item when assembled by booked engineers was found to be damaged. Immediately reported to Customer Service and I was requested on receipt of request e mail to send photo back. This was done on the day of assembly. Automatic e mail acknowledgement received with 72 hour response time quoted. Left it a week then phoned up and was told I needed to send photos. Explained that I had done that previous week and customer assistant then found the e mail I had sent back. Told I would be informed when replacement item is to be despatched. It is now going on for a month since order.

Odpowiedź od Worldstores
Friendly staff, delivers on time.
We purchsed a recliner sofa from World Stores after many problems ordering the same sofa from Dunelm. The sales assistant was very pleasant and very apologetic with regards to the problems we had had. It transpires that Dunelm bought World Stores last year and it seems the 2 ordering systems are not compatible. The service from Dunelm was shocking to say the least. World Stores was a different story all together. Polite, professional and delivered when they said they would, the delivery guys were excellent.
Would we use them again, yes I think we would, would we order direct? Most definitely!
Quite possibly the worst service I have…
Quite possibly the worst service I have ever experienced, I ordered doors and fixings on a Tuesday for delivery the following Monday, waited in on the Monday and nothing arrived.
I spoke with the company and they were rude and completely unhelpful, the doors and half the fixtures arrived on the Tuesday but one box was missing, seven phone calls later they have apparently dispatched the missing items.
All their phone operatives are incredibly rude, they won’t call or email back when they say they will and nor can you speak with a manager.
I would avoid this company at all costs

Odpowiedź od Worldstores
right size for the room
Easy to place order
Easy to place order, make payment and received next day. Would recommend. My daughter loves her lazybones cage. It is delicate but once set up seems ok but cannot confirm durability of the cage as yet. But ok for the price. Would have liked an invoice emailed once order placed.
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