Wool & Oak Recenzje 

Positive update on previous 1-star review from Feb 7, 2024:

The bag arrived on June 11th, 2024, and it is of excellent quality. I continue to use the bag on all of my trips. As I am 6'5", it is great to have a bag that I can use as a carry-on for a suit, shoes and additional clothes. The bag is durable and stylish! Loving the wheels, as most garment bags do not have wheels for transit. This is an excellent bag and worth the wait!

Thanks Wool & Oak!

I had a great shopping experience with Wool and Oak. After placing my order, I realized I had entered my email incorrectly. Zander and the service team responded right away and fixed the issue immediately, allowing me to receive updates on my order without any delay. The package even arrived faster than expected. Overall, amazing service and a very smooth experience!

I am so impressed by the help I have received by Zander at Wool & Oak, it really made me feel good about the company and the choices they offer for my travel bag

This is the best customer service that I've had in years. Years. Not an AI bot, a real person. I reached out to Wool & Oak initially because I wanted to get an ETA for the olive large Nova duffle. Zander responded promptly from Wool and Oak and kept me updated during the wait. He added in promotions (packing cubs) and holiday discounts as they occurred and always followed up with me. Today the bag arrived and it's as wonderful as I hoped. The color, gorgeous. The construction, zippers, wheel glide, spot on. I'm not traveling until December but I might just have a few practice packing sessions and take it for a spin around my kitchen island. If you're interested, take the plunge. You won't be sorry.

I did not know I was looking for this solution until I saw it on their website. When it arrived you could feel the quality and the functionality. It is my go to bag for short trips and I can easily check it or bring it on board. Thanks Wool and Oak!

Great customer service and received the duffle bag early. Very well made. This is a gift for a special someone. He is going to to love it!!! Thank you.

I love this bag! Super stylish, fit all of my gear, and fits overhead! Amazing work, Wool & Oak!

PS-Guess what my fiancé is getting for her birthday! :)

Zander at the customer service dept. is fantastic. I had a minor issue with the zipper and they rectified it immediately.

Great experience and responsiveness overall from Zander which is rare sometimes for online purchases.
I look forward to using it soon so as to avoid checking bags.

As a 1,000,000 mile traveler I am incredibly impressed by this company and their luxury products.
The quality is exceptional.

I had a couple of questions about my first order and even asked them to honor a sale that started the day after my purchase. I received an email response the same day, they extended the sale price to me and even gave an update on shipping.
Wool and Oak customer service is five star, first class and most rare of all…. personal.
I only wish I found this company sooner.

It is very, very beautiful.
I am looking forward to my next trip.

Excellent customer service.

Great quality, looks fantastic, and the customer service team was extremely responsive and helpful when I had questions. Very useful and practical product, especially with the wheels, in addition to looking great.

I had been searching for an elegant leather carry-on suitcase for about a year.
After comparing various brands, I found that Wool&Oak stood out the most in terms of both functionality and design.
When I finally received it, the product was exactly as described on the website — high-quality and meticulously crafted in every detail.
I’m truly looking forward to traveling with this suitcase from now on.

I’m an avid traveler and always on the lookout for luggage that makes packing and traveling more efficient. This is by far the best bag I’ve ever found—exceptional quality and design. I couldn’t be happier with my purchase.

Amazing bag and client service! This bag is so professional, modern and slick!!

I love the Nova bag. I dislike traveling with bulky suitcases and my Nova is not only elegant and refined but I can pack everything I need,just like I did recently on a 14 day trip to Europe. I will now buy the carry on where I can pack just enough for 3 days in case my suitcase does not arrive. I highly recommend it.

We love our beautiful Nova duffles and Toto bag and Cynthia in customer service is a dream to work with -we will be back for more! Thank you W&O!!

Excellent customer service. Loved the personal interaction (not a bot!), the thoughtful assistance, and most of all... the bag itself! It just arrived today. My husband has been buying himself really low-quality garment bags that fall apart or aren't made well.. I finally told him to let me handle it! Found Wool & Oak online, and really appreciated the personal touch that I saw in online interactions. Gave me the comfort and confidence to support a company I didn't know anything about.

Anyway... he LOVES his new bag. It has all the features he was looking for, alongside quality craftsmanship. Well done!

I love the Nova bag and I use it everywhere I travel. It m on sales and I needed a bag that would carry all my items in style and the Nova bag is doing that for me. I also bought the travel bags and it is perfect!