The jetboil was well packaged and delivered within given timeframe. Pleased with courier used - APC. This is a gift - yet to be presented but this is a return visit to Wood to Water and a 2nd purc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a product based off of an incorrect product description on their website. When I pointed this out the person replying couldn’t be bothered to check their own website and required me to provide... Zobacz więcej
Reakcja na opinię
Cheapest MSR gas canisters on the web; even significantly cheaper than Amazon. Well packaged, prompt delivery. Free spork included - I’m purchasing gear monthly ready for wild camping next year so t... Zobacz więcej
Just bought a Toaks titanium plate, Reasonably priced. Thought the delivery charge (£5.99) was a bit steep for size & weight of the item (compared to other similar suppliers) but to be fair, it was re... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
UK Online Supplier of Wild Camping and Bushcraft Supplies. Including Hammocks / Bivvys / camp cooking
Dane kontaktowe
6 Quantum Business Park, GU52 8EA, Fleet, Zjednoczone Królestwo
- 01252 615977
- contact@woodtowater.co.uk
- www.woodtowater.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Outstanding service
From first point of contact to collection of goods, outstanding service. Prompt answers to questions and prompt updates on the deliver of the goods. Could not ask for better service. Highly recommended.
Great service
Good price, good communication and fast delivery. Would definitely recommend.
Fast delivery and item was spot on.
An excellent choice of affordable…
An excellent choice of affordable products available on website at competitive prices .
Excellent communication and speedy delivery
This is actually my second purchase…
This is actually my second purchase from the store, same as the first time my order went through without fuss & the website is easy to navigate.
This time I purchased the DD pathfinder superlight mesh tent from woods to water, delivery was smooth and on time with a message sent before delivery giving a time gap.. the product was packaged well and I damaged on arrival, the price of the item was also slightly cheaper than the other shops which was great 👍🏻.
All in all I’m satisfied with the service and the purchase, which is why I purchased from the store a second time… so 5 stars from me
Absolutely terrible customer service
Absolutely terrible customer service. I had a faulty Flextail pump, still in warrantee and I was fobbed off time and time again and then ignored. This company is now on Flextail's watch list and is likely to loose its dealership. Flextail themselves replaced my pump. DO NOT USE.

Odpowiedź od Wood To Water Outdoors
Excellent service
Excellent service. Very fast delivery and very impressed with my new Bushbox LF! Highly recommended!
Impressed - as usual
I've used Wood to Water on many occasions now and have always found them to be helpful, friendly and efficient. They are local to me and I usually pick up my goods from their warehouse and so have met some of their staff and can therefore speak from direct experience. It doesn't hurt that their prices for what I've been looking for have been good too.
Bought a jetboil zip was faulty and…
Bought a jetboil zip was faulty and dangerous to use, emailed and called multiple times sent pics and videos of the fault, was told it would be resolved and replaced multiple times. Never happened still left with a faulty stove.
Shame as I actually like using the company
Purchased the Highlander Harrier 45L…
Purchased the Highlander Harrier 45L rucksack and extremely pleased with it. Well made with great quality components. Very fast delivery so all good.
Good communication
Good communication, well packaged. Product well made with a comprehensive range of accessories. Only negative comment was that delivery company (ANC) claimed they could not find our address. This is the second time this carrier has made this excuse although other carriers have no issues.
Great choice of stock fast efficient…
Great choice of stock fast efficient service.
Kept informed of progress. Definitely will be back to buy more stuff.
Great prices and super quick delivery.
Ordered a new jetboil and gas for an upcoming camp, delivery was extremely quick arriving the very next day, packaged very well and at the time there prices were the best I could find. Jetboil performed really well out in the woods and il def be using it for many years to come, my last on served me well for 6/7 years. Will also be using wood to water again and have recommended to friends whilst on camp.
Fast delivery great piece of kit just…
Fast delivery great piece of kit just what I needed
It started well but then...
Great communication and helpful staff when I initially called about my order. Competitive prices and excellent delivery time.
Edit: As you can see I was initially really happy with W2W but one of the items in my order arrived with a manufacturer defect. After contacting wood to water about this they said they would get back to me. My emails to them go unanswered and after checking directly with the manufacturer, Wood to Water have not been in touch with them about replacing the defective item. Such a shame as they seemed to be a company that I would of wanted to use in the future but the lack of customer care is a red flag.
Best value online
I bought a little Bushbox LF with all the extras. W2W beat everyone online in England on price and availability. My purchase arrived promptly and well-wrapped. I would have no hesitation in using W2W again.
Really good products and deals
Really good products and deals, great shopping experience, communication and swift delivery, have already recommended to a friend. Will shop here again.
Great service
Great item at a great price, super quick delivery and the right level of communication throughout - what more could you ask for?!
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