WoodBlocX Recenzje 

181
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Produkt matcher på ingen måde billeder på hjemmesiden. Grove uens imprægnerede stykker træ uden nogen for for slibning/finish. Meget besværligt at samle! Hullerne var delvist lukkede og passede ikke... Zobacz więcej

Oceniono na 5 z 5

The whole process working with Woodblocx was really great. I was a very pernickety customer from the start, but the designer uncomplainingly accepted all my many tweaks and design changes until we f... Zobacz więcej

Oceniono na 5 z 5

I have purchased 2 raised beds over the last few weeks and am delighted with both of them. Having been unsure that I would be strong enough to make the first one up, I was so pleased that I could... Zobacz więcej

Oceniono na 5 z 5

Able to customise size, ordering process straightforward and delivery within a few days. Took us slightly longer to put together than we had hope but still less than a working day. Simple process to... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami ogrodowymi
  2. Skład materiałów budowlanych

Napisane przez firmę

No Power Tools Needed WoodBlocX are light and easy to build with. You don't need any power tools or technical knowledge to assemble our structures. We provide step-by-step instructions that are easy to follow and bespoke to your project, supporting you throughout your build from start to finish. More customer reviews can be found on Feefo and Google


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

181 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(181)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

So impressed great quality easy to…

So impressed great quality easy to build
Looks great.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for your wonderful feedback, we are so pleased that you are happy with your order.

We look forward to dealing with you again!

Oceniono na 5 z 5

Between me & my lady friend we have…

Between me & my lady friend we have purchased and installed nine of the Woodblock planters in our two gardens. Although a little bit expensive, the normal quality is of a very good standard. The last planter we bought had two coping blocks that had split’s in them. One phone call and we received the replacements in double quick time. Would I recommend Woodblocks, yes I would. You can tell the quality of the company with the way and speed that a problem is sorted.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for sharing your feedback, we really appreciate that.

We are so pleased that you are happy with the product and service received.

We look forward to dealing with you again!

Oceniono na 5 z 5

Lego for grownups

Lego for grownups. We have bought four tubs of different dimensions and a long retaining wall. They were all very easy to install with very clear instructions. They look good and attract admiring comments from people passing by.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for your review!
We are so pleased that you found our product easy to install and are delighted with your order.
If we can be of assistance in the future, then please do not hesitate to get in touch.

Oceniono na 5 z 5

Fantastic product

Fantastic product, easy to assemble and arrived in time.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!

Oceniono na 5 z 5

I love my raised flower bed from…

I love my raised flower bed from Woodblocx. I think it looks smart in my front garden and has made quite a display. Build it where it's going to be though, as it's heavy to move!

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!

Oceniono na 5 z 5

Superb quality raised beds

Superb quality raised beds.

I had been looking for raised beds for a while and saw an ad for WoodBlocx. I have had raised beds before but found that the normal beds with plank style edges started to look worn after a period of time. I wanted something robust which also looks great.

I sent in my thoughts and pictures of the space and the design team came back with their ideas.

The kits arrived after a short time and went together soooo easily. Love them. Would definitely recommend.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for using our Design service, we really appreciate your comments and are so pleased that you are happy with your purchase!
If we can be of assistance in the future then please do not hesitate to get in touch!

Oceniono na 5 z 5

6' X 6' raised pond

Happy with product (6' X 6' raised garden pond)
Not the cheapest product around but I'm happy with the quality. If you take your time getting a level surface you should be pleased with the finished results. Would recommend 5☆

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!

Oceniono na 5 z 5

Great company and excellent product

Great company and excellent product. Very satisfying and easy to build, comes with great instructions.

24 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for your review!
We are so pleased that you found our product easy to install and are delighted with your order.
If we can be of assistance in the future, then please do not hesitate to get in touch.

Oceniono na 5 z 5

Great product

Delivered on time. Instructions easy to follow and all required parts were provided. Final product looks just as good as on the website.

20 czerwca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you very much for the 5 Star Review. We really appreciate it here at WoodBlocX and hope to hear from you again in the future.

Oceniono na 4 z 5

Happy with customer service

I had a few issues with Woodblocx but after speaking to them I was reassured and their customer service turned out to be very obliging.

1 maja 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you very much for the great review. We really appreciate it. I will pass your comments back to our customer service team.

Oceniono na 4 z 5

I really enjoyed building my WoodblocX…

I really enjoyed building my WoodblocX pond. I made a few mistakes putting dowels in wrong holes but managed to get myself back on track and completed the main build. It is only a small pond 1.125 square and 45 cm high, so not huge.
I paid for a liner with my order and was horrified to find it was absolutely huge and so heavy I could hardly lift it. Thankfully my daughter was available to help me and we almost spread the liner out in my living room, worked out roughly how much we needed and hacked large amounts off with scissors.
We folded the remaining liner and put it in the pond. There was still a huge amount of liner bunching up at the corners of the pond and we had great difficulty folding it enough to allow the capping planks to be hammered into place. We actually didn’t manage to get them to settle completely. There is a gap between the top of the walls and the capping. I have decided to buy beading to glue over the gap.
This is a great product. Just needs more thought to be given to the liner for small ponds with straight walls.

19 marca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you very much for the great review. We really appreciate it.

I am sorry to hear you had problems with your liner. The size we supply is a universal size and is to be cut once the pond is constructed. This is due to the number of configurations of ponds we supply.

Could you please send me a photograph of the capping so I can check for damages? if there is an issue with the capping, we will be happy to dispatch a new component to you.

Our email address is admin@woodblocx.co.uk

Oceniono na 1 z 5

Unreliable

Ordered specifically for delivery today. We had a call from the delivery agent saying they have just received the item and would like to schedule it for next week - so I've wasted the entire day I put aside for assembly.

Will update when/if I actually get the product but so far the experience has been incredibly unprofessional.

18 marca 2022
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Hi Aaron.

Many thanks for your review. We apologise for the delay with your order. We prepare all orders for dispatch to arrive on the days chosen by our customers.

Unfortunately, once orders are in the hands of the Delivery Couriers, there can be delays in the Transport Network beyond the control of WoodBlocX.

We hope that after receiving your order, you are satisfied with your purchase.

If there have been any other problems, please let us know and we will do all we can to assist you.

Oceniono na 1 z 5

Do not buy from these people…

Do not buy from these people (Woodblocx) at this time .
Ordered a couple of weeks ago and delivered but not yet built but look ok as far as can tell but sawn ends do not look like the treatment to stop rot has been as intense as they say so will have to wait and see. My main problem with them is shabby commercial practice as I ordered a significant amount and asked if there was any discount being aware that Black Friday was looming. They gave 5% and now are giving 10%. So my recommendation if you do buy from them is wait till Black Friday and let’s hope their cash flow notices that. They have offered a discount on next order but they can whistle for that with these tactics!
Live in SEast and frequent RHS events etc and will definitely not be recommending them.

26 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Looked good at first but now rotten.

Bought a couple of beds 6 years ago and when new they looked very good. However now the beds are disintegrating. Just pulled one of them apart with my hands and built a replacement bed for half the price. To their credit they did offer to replace or refund half the cost but there is no way in my opinion that these will last for the guaranteed 15 years. Will replace the other next.

9 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Very pleased

Very pleased with the design, support and quality of WoodBlocX. I’ve replaced rotten wood log rolls with 2 bloc high plus capping, 250mm high. This surrounds our veg beds, some lengths are single walls, the most complex (and ambitious for me to build) was 3 legs. In total over 30 metres of build. Friendly and quick emails, good instructions, and good telephone support when I called to get help with a slight mismeasure I’d made.

Being an amateur, the build did take longer than they estimated, but I was trying to be careful!

They say prep is everything. Measure it 3 times (to be sure), check the drawings carefully, organise yourself by laying out each bloc carefully, and make sure the ground is level. Mine isn’t, so I used concrete for a level base.

A few extra blocs provided came in handy as I put the dowels in one Bloc wrongly. Colour coded Blocs on the design helped. The dowel cutter is much easier than sawing!

Putting a number (of holes) on the underside of the capping would help. I spent ages sorting these into different sizes and checking where they went - after puzzling for ages how to read that diagram!

The build videos make it same easy, just take time to double check every step.

It’s not cheap. But buying treated wood similar in size and quality isn’t cheap either then you’ve got to plan and build it.

20 year guarantee? We’ll see, but I’ve a very smart feature addition to our large garden.

16 grudnia 2020
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for taking the time to reply and sharing your experience purchasing from WoodBlocX.

Your feedback is invaluable, and we are so pleased you are enjoying your raised beds.

If we can be of any help in the future then do not hesitate to get in touch!

Oceniono na 1 z 5

Not what they advertise

! review on behalf of a friend who is computer illiterate I started my garden project in march.woodblocx seemed to be everything I needed for my not simple but far from difficult garden job.their website says we work with u to achieve your design until we get it right.so I sent pictures and measurements .before this I had already had three or four discussions with different designers from the sales team in which I told them all I wanted was to surround existing brickwork with their product I was told this was not a problem as they had done the same thing many times before. to make things as simple as possible for the team I changed the slopes to steps and curved walls to straight after a few weeks I received a design back which was wrong in both measurements and content so I contacted the original designer who assured me we will send you some design graphs to make it simpler and work with you to get it right .however before receiving the graphs I was emailed to say they were unable to help so rather disappointed I contacted their sales office to find out why ? the lady I spoke to said she was one the management team and had my design in front of her and couldn't see why my design could not be achieved as they had done far more complex designs in the past I stated maybe it was because my job was only a low cost job of 3k I was assured that it was irrelevant of the cost every job whether high or low in cost was important to them .two days later I was contacted by phone to say they were unable to help so it's now September without a block laid or even a plan from them so it would seem what they advertise is way off the mark ! Woodblocx although somewhat dearer would have been the perfect solution for my garden creating less rubble to dispose of and would have been easier than having to mix up cement so don't take what they say in their advert as gospel unless it's a simple rectangular planter forget it ! Because it would seem they are unable to do retaining walls less than a metre low terrace walls columns steps and risers and even help with a design

16 września 2020
Opinia niezależna
Oceniono na 4 z 5

…Had my cash now bye

Had seen the ponds I had a question to ask so e_mail was sent a reply was within 4 hours and very helpfull,this led to me ordering 2 ponds ,given a delivery date, and it was delivered on that day all was good.the instructions etc are easy to follow built the ponds and was delighted with the structure now the but the corner plates were missing from the kits.
I sent an email regarding my order missing parts and asking for them to be posted on that was three weeks ago. The money was took so to me it's we can't care ,a 20 year guarantee is given but if i have to call on it i bet I'll be greeted with you did not follow the instructions for installation of the ponds . Based on my dissatisfied after care I will not be recommending this company to family or friends which is a shame because the product is great ,sorry but I'm one dissatisfied customer.

28 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Very good service

They did everything they said they would when they said they would. The product went together exceptionally easily.
Hopefully it will last as long as they say.

24 lipca 2020
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for your feedback, it's great to hear that you found the construction easy.
If we can be of assistance in the future then please do not hesitate to get in touch!

Oceniono na 4 z 5

Octagon shape bed

Bought an octagon shape bed. Had an issue making it at first but the company were very helpful and I soon had it erected. Very good pictorial instructions but believe it would be helpful if a few words were added pointing out the most important points for successful construction.

Good quality, very happy, would buy again if I had a requirement. Quick delivery.

13 lutego 2020
Opinia niezależna
Logo WoodBlocX

Odpowiedź od WoodBlocX

Thank you for sharing your feedback, we really appreciate that. We are so pleased that you are happy with the product and service received.

We are always looking at ways to improve our service and thank you for your suggestions.

If we can be of assistance in the future then please do not hesitate to get in touch!

Oceniono na 1 z 5

Dreadful Experience

The product itself is "OK" it is hugely overpriced in my opinion for what is essentially pressure treated timber with pre-drilled holes and plastic peg system that allows it to interconnect a bit like Lego. The company itself though seems completely incapable of dealing with issues arising from the product. In my case I had missing parts in the order, new blocx split on me during assembly, a faulty design that I had to retrospectively fix and asked to pay for parts I did not need or had no use for. The product is marketed as "east to build", No not at all from my experience it took me 3x the time I had anticipated to basically fix what was wrong. When I tried to resolve with WoodBlocX I got obfuscation, denial followed by being completely ignored. Months later I get what appears to be a sincere apology and offer of a significant refund only for them to not actually give me a refund.... Avoid at all costs, you can get cheaper and better options elsewhere certainly a better customer experience.

8 grudnia 2019
Opinia niezależna

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