Great Experience with a Few Bumps Along the Way
I recently traveled 90 minutes to check out a car from here and I am so glad I made the trip! The car was everything I hoped for, but there were a few minor issues that needed addressing before I could take it home. The team at the dealership was incredibly responsive and understanding; I was able to provide them with a list of the things that needed fixing, and they assured me that they would get everything sorted out and deliver the car to me the following week.
True to their word, everything was taken care of, and I was thrilled to get my new ride.
However, I noticed a problem with one of the issues I had initially flagged. I reached out via email, and to my surprise, they promptly sent over the funds for the correct part without hesitation.
Not long after that, I started experiencing a noise from the brakes. Given that I wasn’t sure if it was dangerous to drive, I contacted them again. They offered to have me bring the car back or provide a contribution for me to handle it on my own. I opted for the cash option to avoid any potential risks associated with driving it in its current state.
I took the money and had a local garage check the brakes. Thankfully, they just needed a good cleaning and lubrication—something covered by the amount I received.
Overall, despite the minor hiccups post-purchase, my experience was quite positive. The team was responsive, professional, and ultimately made sure I was satisfied with my new car. I am very happy with my purchase and would recommend this dealership to anyone looking for a reliable vehicle. Kudos to the team for their excellent customer service!
5 marca 2025
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