I have had an issue with cult wines which recently led me to post a poor review. I have today happily withdrawn that post. The measure of assessing customer service is not necessarily how a company pe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been with CW for 5 years now, wine prices have gone down but that's the least of my worries. As I try to liquidate my account I am encountering significant delays. The wines "sell" but then... Zobacz więcej
I started working with Cult a few years ago with a modest allocation, unsure if wine could truly rival my equity portfolio. Today, it’s one of my most consistent performers. My advisor at Cult Wines d... Zobacz więcej
Reakcja na opinię
Following the passing of my Father, Jessie was extremely helpful in dealing with his portfolio. She advised us to hold off before selling to get a better price, and then was speedy in helping us sell.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Fundusz inwestycyjny
- Alternatywne usługi finansowe
- Zarządzanie aktywami
- Usługa inwestycyjna
- Sklep z winem
- Dystrybutor i importer win
Napisane przez firmę
Since 2007, Cult Wines has provided market-leading fine wine investment and collection management services to a global audience. Our unique analytical-based approach combined with great client service has been central to our success, which has seen us win a number of prestigious awards including the Queen's Award for Enterprise: International Trade.
Dane kontaktowe
The Clockwork Building, 45 Beavor Lane,, W6 9AR, London, Zjednoczone Królestwo
- 0207 1000 950
- info@cultwines.com
- www.wineinvestment.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 68% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very poor - now improving
UPDATE - I had a quick reply after this post and spoke at length with A G at Cult Wines who explained the difficulties that they (along with similar businesses) had been having and the lessons that had been learnt re customer communication and response times. I pointed out that investors are aware of market changes and being upfront re liquidity and sale times would have been more useful rather than ignoring emails. Hopefully things will improve. Payment went into our account today (30th July). Overall, in the 8 years we have invested with them we have been happy with the results, and it was disappointing to have had this poor service. We are still invested with them and are looking forward to an improved level of customer interaction.
Very poor - ie none - follow up on emails and phone calls. £8500 worth of wine sold on 6th March '24. Numerous emails and calls with vague promises for payment "next Friday" "accounts will revert" "we are dealing with many customers" blah blah. Now into August and still nothing. I have issued a 'Letter of Claim' notice and will be issuing proceedings against them in the County Court. I can only surmise that they are struggling and would advise any potential investors to do serious due diligence on them.

Odpowiedź od Cult Wines
We love cult wines
We love cult wines, their access to wine , portal information and portfolio management has been excellent

Odpowiedź od Cult Wines
Cult Wines have an experienced team that is always a pleasure to engage with.
Wine investment has been through a tough time over the past couple of years but things seem to be improving now finally. Whilst there have been some problems with releasing funds on sale of product, our Relationship Manager, Paul, has been very helpful and remedied the issue to our full satisfaction. He is good to work with, always available and keeps us up to date with advice on our investment.

Odpowiedź od Cult Wines
I have been investing and buying with…
I have been investing and buying with Cult for the past 10 years. The experience is and has always been flawless.
Amazing guidance and support throughout the whole process.
Jonathan has always steered me in the right direction and my portfolio continues to grow and outperform my expectations.

Odpowiedź od Cult Wines
Overall a positive investment experience
My wife and I have been investing with Cult Wines for several years and always found their expertise and professionalism to be consistently impressive. We find the platform very user-friendly and well-suited to our needs as engaged, enthusiastic novices. The team at Cult clearly have a deep understanding of the fine wine market.
The advisory element has been particularly helpful. Even during the recent downturn in performance, our portfolio manager kept us well-informed on developments (both positive and negative), which we truly appreciated. For example, following their advice to extract funds from the market in 2022 was a smart move that helped reduce potential losses.
Of course, there are some areas for improvement. Enhancements to the platform and app would make the trading process smoother and more efficient.
However, overall the Cult team have offered valuable insights and expert advice that we feel makes them a reliable investment partner. Our portfolio has performed well and so we would definitely recommend them to anyone interested in the fine wine market.

Odpowiedź od Cult Wines
Cult Wines
I've had an account with Cult wines for about 3 years. During this time, the company has made significant changes to their payments and account management structure that have facilitated the buying and selling process.
There have been a couple of speed bumps along the way, but I now consider them well placed to manage my fine wine portfolio. Particular mention to Aarash who has been in touch regularly to update me on market trends and new opportunities.

Odpowiedź od Cult Wines
Really know their stuff
Great company, always bringing me cases that are undervalued
Highly recommend Jay in NYC

Odpowiedź od Cult Wines
Bad investment
Very professional experience until I decided to withdraw my investment. 7 months waiting for so called buyers to buy my wines ( that’s what this company tells but we cannot verify anything) . No return of investment. After 5 years my return is 0 or negative ( was super positive until I decided to withdraw then suddenly it became negative). Don’t know how long I will still have to wait to get my money back. If I get it back one day…
Legal actions will be the next step.
10 months still no news….

Odpowiedź od Cult Wines
Great company to invest with
Been investing with Cult for a few years now. Great advice and have seen good returns. Took some money off the table recently to see the process and was returned funds in a timely manner. Would recommend

Odpowiedź od Cult Wines
Can’t Go Wrong…
Some of the most knowledgeable people in the world on wine. Secured me a great ROI and understood my approach to risk adjusted returns. Love the events they hold as well. Would recommend to anyone.

Odpowiedź od Cult Wines
Over the years we’ve got to know Cult…
Over the years we’ve got to know Cult Wines well, their depth of knowledge has always been impressive and we’ve appreciated the balance of information without over-marketing the product. Delighted so far with the trajectory of the portfolio, we would and indeed have recommended their services

Odpowiedź od Cult Wines
Getting monies owed.
After selling my holding, took months to receive any money owed.
Got more sense from chat line, than dealing with non replied emails.
Finally gave them a deadline to pay up or was going to take further action, eg small claims court.
Avoid dealing with .

Odpowiedź od Cult Wines
Cult Wines
We have also had identical problems to the review below. Myself and my business partner have an account at Cult Wines. We have requested the return of the funds from our account numerous times and they have not complied with the remittance request. We will update you if they comply with the latest withdrawal request initiated on 5/6/24.
On writing this review, we were contacted by Aarash at Cult Wines, who conveyed his sincere apologies for the delay in processing our withdrawal. He then ensured that the payment would be made efficiently. True to his word, we received the withdrawal today 7/6/2024. Thankyou Aarash.

Odpowiedź od Cult Wines
Horrible experience!
Since 2019, I've been investing with Cult Wines. However, after they acquired all the wines with my funds, there was no management of my portfolio. Despite my request to liquidate my portfolio in March last year, most of my wines were sold in August 2023, and I haven't received any payment from them yet. Despite repeated calls and emails, they keep citing the excuse that they haven't received payment from the buyer. It's been a year since I requested liquidation, and I'm still waiting to get my investment money back.
An innovative wine investment company
Cult Wine is an innovative company that takes a proactive approach. They offer a high level of customer service, always striving to understand their client’s financial goals and risk tolerance. This personalised approach ensures that the investment options provided are perfectly suited to individual needs. The team’s impressive level of knowledge and expertise further enhances the feeling of being valued as a client.
I wholeheartedly endorse Cult Wine to anyone who is serious about investing in fine wine. Their data-driven approach, personalised service, and impressive returns make them a reliable and quality investment option.

Odpowiedź od Cult Wines
Cult status
I have been an investor with Cult Wines for several years now. As an alternative investment I find it both interactive and fun. The advice and wine selection is very professional. I am definitely happy with the ease of access that I have to some of the best fine wines in the world and the potential opportunities that might bring. Best seen as a medium to long term investment and it’s rewarding like watching your children grow up and flourish.

Odpowiedź od Cult Wines
Great wines and advice
We’ve been delighted with Tom and the team during the many years we’ve used them, we would absolutely recommend

Odpowiedź od Cult Wines
Analytic tools for wine investing
I just viewed the developing analytic tools for evaluating the pricing, rating, and liquidity of the large database of wines. I believe that these tools will allow for the optimization of investment decisions and their timing.
Kudos to the Cult Wine team.

Odpowiedź od Cult Wines
Interesting investment
Recently open my account and I am very satisfied with the level of explanation and service I’ve received so far.
It is a great strategy for diversifying my investments and learn something new.

Odpowiedź od Cult Wines
It's cool
It's cool, I like the way they make all the decisions and make the investment look easy.
I've been with them for a 3 years now and I'm happy with their service.

Odpowiedź od Cult Wines
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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