I have used Wilco on several occasions and cannot praise them highly enough The staff work so hard and are always so polite, courteous and extremely helpful. I always feel they give me the best servi... Zobacz więcej
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I have used Wilco on several occasions and cannot praise them highly enough The staff work so hard and are always so polite, courteous and extremely helpful. I always feel they give me the best servi... Zobacz więcej
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Can’t fault these guys. Never came across a garage that is so efficient as well as giving excellent customer service!
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staff excellent mike and in particular Lee at Aylsham rd from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my c... Zobacz więcej
Abysmal customer service today Lowestoft Wilco Direct. Empty shop when I Found someone eventually asked about fitting front light bulb to Corsa , from re-action and comments “not cutting my hands “... Zobacz więcej
Wilco Direct is the online home of Wilco Motor Spares, a local family-run company with 60 years experience serving motorists. Use our click and reserve service to secure your items quickly and easily for collection at your local branch. We have 21 local branches across the east of England and unbeatable knowledge of car parts and accessories. We offer a huge range of car parts, accessories & services for the motorist & cyclist. Let us help you in store with the set-up and installation of dashboard cameras & sat-navs, bulb replacements, the fitting of roof bars & boxes, paint mixing, numberplates and more! If you are into pedal power, many of our stores stock a range of bikes and cycling accessories for all the family.
Unit D1-D3 Pinetrees Ind Est, NR7 9BB, Norwich, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cannot praise this company's customer care enough.my first order I placed with them arrived damaged. Broken parts were loose in package so I'm assuming damaged via royal mail. Within 1 hour of emailing the customer service department replied and resolved the issue more than satisfactorily. I have no reservations with highly recommending this company
Ordered an office chair yesterday - sitting on it today! Brilliant speedy delivery and it looks great.
Contacted Wilco for advice on buying a space saver wheel. Took the advice, ordered the part Saturday, delivered the following Tuesday. Good service, good product, good value.
Ordered car headlight bulbs
Quick service and delivery next day at normal rate by apc.
Will use Wilco again fir car pRts
I recently ordered a summet roof box from Wilco direct only to find that some of the essential parts were missing. Nightmare considering we are due in holiday in the next two days! After a quick email to the sales department, the team at Wilco had my parts on next day delivery (on a Saturday!). Well done, great service!
Thank you to Kerry at windsford shop for great customer service , great attitide and help also thankyou to Dawn for back up really good service yesterday.Keep up the good work an thank you .
Took my car in to have some air put in the guy said they were original and really needed replacing which I knew did need doing , I gave him my Nut release box and they lost them I know they were busy but it’s carelessness as I’m thinking of selling the car to replace at a cost of £75 ,he gave me a bag with Wilco on on not happy plus it’s was £40 dearer than I had been quoted by another company I had it done there as it was handy for me .
staff excellent mike and in particular Lee at Aylsham rd
from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my car after hours twice to finally arranging the work needed at a local garage
result = car fixed
over & above doesnt give Lee the credit he deserves
6/5 stars
see you next time!!
Hi I placed an order from wilco direct its first time I've ordered anything from wilco direct as I usually go in to the shop for all My stuff . However 2 days after I placed my order I received an email saying royal mail have my item for delivery this was Monday 28th November 2022 said 3-4 days a week later I'm still waiting . I've been email most days but not getting no response so sent another email basically saying not happy and I want a refund because I've paid for something that I've not even received
Popped in with product code from your website (believe me that's good for me ) the gentleman was very polite and helpful, he directed me to another make assured me they were equally as good and considerably cheaper, fantastic service again.
Thank you Wilco
I wanted to buy two Faraday pouches for my car keys. A big red sign on the item says no delivery charges. When you come to pay and select delivery at checkout, there are delivery charges. Well, which is it?
Thanks for your response. I have re-read the delivery option at payment time ticked it and got the result I wanted. I have consequently changed my rating. Please accept my apologies.

Odpowiedź od Wilco Motor Spares & Wilco Direct
Ordered aerosol spray cans for motorbike parts on 2 occasions. Both times arrived in a couple of days, as ordered and well packaged. No issues.
Fantastic service. Ordered twice now from Wilco Direct. Helpful on the phone and went above and beyond to get my delivery quickly. Very competitive pricing and easy to order. Highly recommended

Odpowiedź od Wilco Motor Spares & Wilco Direct
Bought a set of number plates, didn't expect a large WILCO at the bottom, I know by law the supplier's name has to be on the bottom of a number plate but it was how big Wilco made it.
Waste of money and I'm paying to advertise for Wilco.

Odpowiedź od Wilco Motor Spares & Wilco Direct
Ordered a 530l roof box, item arrived 2 days later. Was as easy to assemble as they suggested and works a treat. Probably the biggest roof box I could find and was still £50 cheaper than a 470l Halfords own brand box. Cant fault one bit

Odpowiedź od Wilco Motor Spares & Wilco Direct
Bought the Stoplock Pro Elite on the 07.08.2020 never have received the order,they refunded me today after 20 days,this is second time when i was ordering from this store,first time also they did not send me my order
Still trying to get a reply out of Wilco as to an item that was missing from my order This has been going on since 19/06/2020. I would NOT recommend this company on the grounds of no one seems to care that there is a problem, probably blame it on COVID 19
10/10
Super quick, some other company let me down so found Wilcodirect and I am glad i did.
Yesterday i ordered some spray paint and today it already arrived and Shipping was free as well.
And the best part is the prices are the best.
Definitely will buy again and recommend to friends.
Thank you!
Ordered Sun. Arrived Wed. Mostly, basic stuff.'though travel kettle (x2) is sweet 1200W only but, as you boil only what you need, super efficient. Back for more, soon.
Wilco are a small family run business and like all such companies deserve our support

Odpowiedź od Wilco Motor Spares & Wilco Direct
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