Wickes - Torquay Recenzje 

118
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Wynik TrustScore: 5 na 5

4,8

Orchard Way, Torquay Torquay, TQ2 7FA, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Upon my recent visits to Wickes’reatively new store at Torquay ,I have had the pleasure of being served mainly by Cashier Mr Jack Parker. Jack is a young man who is most professional,friendly and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

No hard sale ,left to browse then we asked Lorraine for help , Looked all over the net because we chose a discontinued colour we thought, she took our plan and got and altered to fit . The whole pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a brand new kitchen from Wickes just before Christmas.So impressed with the service from start to finish. Lorraine the kitchen planner & design lady was super efficient from helping us choose the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Still no response after i sent a response to your questions concerning the failure of Wickes It has been frustrating to say the least.. Where is your response to my complaint? Where’s the phone ca... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Torquay

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Orchard Way, Torquay, Torquay, TQ2 7FA, Zjednoczone Królestwo

  • +441803903400

4,8

Doskonała

Wynik TrustScore: 5 na 5

118 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(118)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This Wickes store is really easy to…

This Wickes store is really easy to negotiate around, I went in for various items which they had, decorating equipment and kiln dried logs. And Mary on the till was really nice and ever so helpful, especially helping me replace the battery in my car key fob when that stopped working.

19 grudnia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Sara.

We're glad you found our store easy to navigate and had everything you needed. It's great to hear that Mary was so helpful with your purchases and car key fob. We appreciate your positive feedback!
- PP

Oceniono na 5 z 5

Torquay Wickes

Marie at Torquay Wickes was wonderful from start to finish. We went back and forth about different designs/layouts for my kitchen either in person or by e-mail. We had some deliveries that had minor damage to the oak doors. I had replacements sent directly to me very quickly and any left over items not required were refunded. I'm really pleased with my kitchen and would recommend the pull out larder and bin. The larder was a bit tricky to fit but we managed it eventually!

1 grudnia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Julie, Thanks for taking the time to share your experience. We’re delighted Marie at Torquay Wickes supported you throughout your kitchen project. It’s great to hear the design process went smoothly, and any issues were resolved quickly. -SM

Oceniono na 5 z 5

Thanks to Lorraine and Julie

Lorraine at the Torquay branch was brilliant. She really listened to us and accommodated our needs. We met her a few times during the design process and each time she was excellent. Julie at the help centre was also very good, really friendly and helpful when arranging our delivery.

25 listopada 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Victoria,

We're happy to hear that you had a positive experience at the Torquay branch. It's great to know that Lorraine listened to your needs during the design process and that you found Julie friendly and helpful when arranging your delivery.

-Ellysse

Oceniono na 5 z 5

Great store great staff

Plesent knowledgable staff,( Tony and Kyle) greet you with a smile and are happy to assist you with your shop.
Good choice of items and plenty of room in store.
Reasonable prices wth some excellent offers.

3 listopada 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We appreciate you sharing your feedback. We're happy to hear that our staff were pleasant and knowledgeable, and that you found a good choice of items at reasonable prices.- PP

Oceniono na 5 z 5

We love our new kitchen

Lorraine was really helpful in helping to choose our design and colour scheme. She also outlined the whole procedure for having our kitchen installed which was very reassuring. We could not fault her professionalism.
Our fitter, Scott was very tidy and his workmanship was of a very high standard.
Very satisfied with the quality of our kitchen supplied by Wickes.

13 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hey there, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Lorraine and Scott throughout your kitchen design and installation. Enjoy your new space! - Dylan

Oceniono na 5 z 5

We are exploring having a new kitchen…

We are exploring having a new kitchen and made an appointment with our local Wickes store. Marie was very helpful and patient and generous with her time to create the first draft design for us. Excellent service.

22 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi, Austin. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Marie, was very helpful and patient, providing an excellent design experience. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Our kitchen magic makeover !

We visited our local Wickes (Torquay)to look at there bespoke kitchens.
What a great choice they had ,we were greeted by a nice lady called Lorraine who was very friendly and knowledgeable and went through all the possibilities we could have .Lorraine suggested a personal design appointment.
After she visited our home and took measurements etc,we returned to the store and were delighted with the design that Lorraine had created .
We live in a park home and we have a small and awkward kitchen area,so it was a challenge for Lorraine and we were really pleased with the design ,cost and the little touches we never thought of .
Looks great 👍
We have decided to install it ourselves and when it is all done we will definitely like to invite Lorraine to see her creation and our lovely new kitchen 😀
Thank you.
Mary & Gerald Reading
Dartmouth

23 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We appreciate you sharing your experience at our Torquay store. We're so glad to hear that our team member was friendly, knowledgeable, and helpful in designing your kitchen. It's great that you were pleased with the design and the cost. We appreciate the feedback.- PP

Oceniono na 5 z 5

Met with Lorraine from the Torquay…

Met with Lorraine from the Torquay wicks store today to plan our new kitchen, she was extremely professional and very knowledgeable
Also most helpful in looking at different options to make the most of the space we have available
Looking forward now to the delivery and installation of the kitchen sometime in the very near future

21 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Gail, We're happy to hear about your positive experience planning your new kitchen at our Torquay store. It's great to know that you found our kitchen expert to be professional and knowledgeable and that they helped you explore options. We appreciate your feedback. -LG

Oceniono na 5 z 5

Great service

Great service, advice on planning, knowledgeable and friendly.

17 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We are happy you found our service great, and that our team's knowledge and planning advice were helpful and friendly! Thanks! -AK

Oceniono na 5 z 5

New kitchen designed by Jay West

New kitchen designed by Jay West
Talked through thoroughly and even got a better quality of kitchen
Would highly recommended very pleased with my kitchen

27 lipca 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hey Kathleen, thank you so much for your five-star review, and I'm glad that Jay in our Torquay store was first class throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan

Oceniono na 5 z 5

Marie was absolutely amazing from start…

Marie was absolutely amazing from start to finish! Always available to answer any questions or make changes to the design! I’ve now got my dream kitchen and bathroom and couldn’t be happier! Will recommend Marie to design your kitchen and bathroom any day!

9 stycznia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Sophie, we really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -LG

Oceniono na 5 z 5

I have been in Torquay branch and done…

I have been in Torquay branch and done some shopping the staff are very helpful and happy to help customers a specially Tony he is amazing thank you so much Tony 👍

24 września 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hey Ali, thanks for your positive feedback, and I'm glad that you always enjoy your time in our Torquay store! - Dylan

Oceniono na 5 z 5

Wickes Bathroom

Fantastic experience from start to finish…our designer Marie was always available to help, she had excellent attention to detail and came up with great options and made several tweaks to suit our needs - nothing was too much trouble and she was always honest and showed great integrity. Our installation team was Onyx Bathrooms and they were also very helpful, clean and tidy and very careful around the home- we are delighted with the results and will certainly use both again for our other rooms. The cost is a little higher, but helped massively by the 0% credit. Highly recommended!

1 października 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We appreciate you sharing your experience. It's great to hear that Marie was always available to assist you and provided excellent attention to detail. We're also glad that the installation team was helpful, clean, and tidy. Thank you for recommending us! We hope you love your new bathroom for many years to come! -AK

Oceniono na 5 z 5

Kitchen planner recommendation

We firstly went to look as we needed someone to properly measure and plan our kitchen, we met Lorraine Littlewood. We openly said that we may not go ahead and this did not phase Lorraine at all. She put such effort and attention into our plan, taking into consideration all of our needs. Lorraine was fantastic throughout, it was like she was planning for her own home. She made suggestions and we also made quite a few changes, nothing was too much trouble and our whole experience with Lorraine was fantastic. Would highly recommend her. Now waiting for our beautiful and functional new kitchen to be installed. Mr and Mrs Worthington.

13 września 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We appreciate you sharing your experience. We're happy to hear that Lorraine Littlewood put so much effort into planning your kitchen and considered all of your needs. It's great to know that nothing was too much trouble, and you would recommend her. -AK

Oceniono na 5 z 5

Wickes own brand paint

Have previously bought wickes own brand paint for internal use, this time needed garden paint, again purchased own brand and it’s one of the best paints I’ve ever used.

25 września 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi, Nicola. Thank you for taking the time to share your review with us. We are really happy to see that you are pleased with the Wickes branded paint. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

My husband and i was with a really …LOVELY SOUL

My husband and i was with a really LOVELY SOUL called LORRAINE LITTLEWOOD she has such expertise and knows her job WELL , but as important she just radiates a SINCERE wanting to help and get things right also there is a lot of LOVE that RADIATES from her so much that i gave her a BIG HUG she is a VERY SPECIAL SOUL which is RARE to find IT WAS A JOY MEETING YOU KIND REGARDS SUSAN AND PETER CHITTENDEN

6 września 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We're happy to hear that you had such a positive experience. It's wonderful to know that Lorraine made such a meaningful connection with you and was able to help with your project. We appreciate you sharing your kind words.
- PP

Oceniono na 5 z 5

The Oldway Gardens Group approached…

The Oldway Gardens Group approached Wickes to participate in the Wickes Community Programme. As a registered charity we are always looking for community support to help the volunteers maintain the 17 acres of grounds at Oldway. Mary the Community & Charity rep and Emily were both exceedingly helpful and professional with the end result of some brand new tools to help in work in the gardens. Thank you.

22 sierpnia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Oldway Gardens Group, We're happy to hear that the Community Programme and our colleagues Mary and Emily were so helpful in providing Oldway Gardens Group with new tools. We appreciate your support as a registered charity, and thank you for your positive feedback. - LC

Oceniono na 1 z 5

Still no response after i sent a…

Still no response after i sent a response to your questions concerning the failure of Wickes
It has been frustrating to say the least..
Where is your response to my complaint? Where’s the phone call you promised months ago?
Where’s my compensation and gesture of good will? Our Dream Kitchen Your Expertise?? You sold us our Nightmare!

21 sierpnia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi John, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order and the delay you have had to resolve this. This is not the level of service we try to deliver here at Wickes. - AH

Oceniono na 5 z 5

Great service from start to finish to…

Great service from start to finish to design ing to fitting i would recommend wicks to every one I am so pleased with my kitchen

21 lipca 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

Hi Kim,

We're so glad you are pleased with your new kitchen, from the initial design to the final fitting. Thank you for your recommendation.

-Ellysse

Oceniono na 5 z 5

Wonderful courteous and amenable staff

Wonderful courteous and amenable staff, friendly, knowledgeable and helpful! I would like to especially thank Tony for his help in guiding my purchase choice (wood and screws for garden furniture) and for ensuring prior to purchase that the bulky buy would fit into my car. Thank you also to the lady who helped me load the final purchase in through the car boot! (She was tall with red hair - in a pony tail). Mary is also always friendly and helpful on the tills whenever I visit! Thank you for a great all round shopping experience! You have a brilliant team of staff at Wickes in TQ!

10 sierpnia 2025
Opinia niezależna
Logo Wickes - Torquay

Odpowiedź od Wickes - Torquay

We're happy to hear that you had a great shopping experience! We appreciate your kind words regarding Tony's helpfulness and friendliness. It's wonderful to know that our assistance with your purchase and car loading was beneficial. Thank you for your positive feedback! -AK

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