Wickes - Sutton Recenzje 

193
•
Wynik TrustScore: 4.5 na 5

4,7

Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Terrible experience sadly. Ordered a kitchen installation with multiple delays, wrong item and delayed deliveries, poor installation and mistakes by subcontracted builders. Been waiting almost 1.5... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am local to the Sutton Surrey store, and can honestly say I have never had a bad experience there. They will always help, asking me themselves, if they can’t they send me on the right direction... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I want to leave an excellent review for Tracy at Wickes Sutton. Her customer service was genuinely outstanding, she was patient, understanding, and extremely observant, and she made the whole experi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Managed to get everything I needed to start a new job, my first as a self employed decorator. Was pointed in the right direction by one member of staff, who knew exactly where things were, makin... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Sutton

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Zjednoczone Królestwo

  • +442086418765

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

193 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(193)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 770

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Helped by a really good sales assistant!

Had a really great customer service last week by an employee called Ed. I had to go three days in a row as I needed a specific type of tile for my bathroom that wasn’t in stock, and he was super helpful in managing to get the type I needed in stock for the next day. I then had to go back for more supplies for my bathroom renovation, and he remembered the bathroom project and showed really good knowledge of the products available, saving me time, and even money, as some products were on sale!
Happy to see that this company still invests in really good customer service.
Thank you Ed, you are a star!

2 października 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi, there. Thank you for taking the time to share your review with us. I'm really pleased to see that, Ed provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

I have received outstanding customer…

I have received outstanding customer service from Tara with my kitchen design, she has been patient, knowledgeable, confident and friendly. I can’t thank her enough! Overall the team in Sutton are so welcoming and efficient. I am now a regular customer!

2 października 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey Suzie, thanks for your amazing feedback, and I'm glad that you enjoyed the service from Tara in our Sutton store, it makes us proud you're happy with your kitchen design, enjoy your new space! - Dylan

Oceniono na 5 z 5

I wanted to thank David who helped me…

I wanted to thank David who helped me load the car when I had a dislocated arm.
Thanks
Mark

2 października 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey Mark, thanks for your five-star review, and I'm glad that David was able to help you in our Sutton store! - Dylan

Oceniono na 5 z 5

Dave in the Sutton store a shining example

Popped into the Sutton store today and thankfully was assisted by Dave, he couldn’t have been more helpful. 1st of all he took the time to get the worktop we needed of the shelf and then helped us to select the right quality. Dave was courteous, helpful and also helped me load the worktop onto my van, couldn’t have had a better experience through the whole process

2 października 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Mark, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Dave and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Unbelievably helpful

Laura from the Sutton Wickes branch was beyond helpful when it came to helping us with some donations for our annual PTA summer fair. Through the community programme Wickes donated some gazebos which are now know as the “posh gazebos” as they are brilliant and so quick to put up/ down. From the first email to collection everyone was beyond helpful and they even offered a little colouring book to my little girl when we were in store and chatting. Excellent customer service!

1 lipca 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hello Emily, thanks for your positive feedback, and I'm delighted that Emily was able to help with donations in our Sutton store! - Dylan

Oceniono na 5 z 5

Needed some items for a garden project

Needed some items for a garden project, bumped into a really helpful gentleman. Cian was very kind and helped me work out what materials and quantities I needed. Great members of staff in that branch.

20 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi James,
Thank you for leaving a lovely review. We are happy to hear that Cian was able to deliver amazing customer service! - Sean

Oceniono na 5 z 5

Exceptional service

While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a detail manner. Also she help arranging an onsite service swiftly whereby we could manage these complicated issues, at least to us, without hassle. Heartfelt thanks for her great services.

23 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Eddie, Thank you for the review! Its great to hear that Ria was able to help you through the process! - Sean

Oceniono na 5 z 5

Thank you Wickes, Sutton for Supporting Belsize Court's Garden Project!

Thank you so much to Laura and everyone at Wickes, Sutton who kindly supported Belsize Court with their Garden Project. Belsize Court is an extra care assisted living facility, supporting residents with various health conditions and disabilities.

We have been improving the outdoor space and have some accessible raised flower beds, which required a large number of materials, such as soil and gardening utensils for our residents to use.

Laura very kindly agreed to support us, donating and arranging delivery of the items we needed, which has really helped to make a difference!!

A big thank you to Wickes, on behalf of everyone at Belsize Court. These activities enable our residents to feel involved, furthermore helping to reduce feelings of social isolation. Your support is greatly appreciated!

16 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Donna, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Laura and how pleased you are with the service they provided. We greatly appreciate this feedback and are really glad that we could help out. - FB

Oceniono na 5 z 5

Superb service

I live in a care home in Sutton for people with a variety of debilitating health conditions and recently reached out to Wickes for assistance with our community garden. The help we received from the entire Wickes team was excellent. From the delivery guy to the Store Manager, Laura, the service was superb. Nothing was too much trouble. I can not fault Wickes in how they have helped us. With their help we have improved our communal garden space which, in turn, has led to an improvement in Social Inclusion. Thanks again to Laura and her entire team at Wickes Sutton.

19 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey David, thanks for your five-star review, and I'm glad that Laura was first class throughout your visit to our Sutton store! - Dylan

Oceniono na 5 z 5

Wickes help local residents to keep warm

We ventured into Wickes Sutton just before Christmas last year to explain about the Community Volunteer Squad project we run at the Volunteer Centre Sutton. We wanted our wonderful volunteers to be able to fit reflective radiator foil in the homes of the elderly, disabled and economically challenged residents of Sutton.
Laura made no hesitation in speaking to head office and quickly obtaining authorisation to donate a large number of foil rolls. We were over the moon.
Our volunteers started to fit the foil straight away as the winter months were already here. The residents were so grateful:
“What a wonderful service, this will really help to keep me warm as I have been worried to turn my heating on for the cost. The volunteer who came to fit the foil was really kind. Thank you for your help.”
Thank you Wickes!

19 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Jane, thanks for taking the time to share this feedback, we are pleased to hear that Laura was on hand to help with your Community Volunteer Squad project, we are pleased to hear that this is making the difference, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Manager Laura was an absolute star!

Manager Laura was an absolute star!
She has stepped forward to help when we were in need, and personally made sure we received all the help we could get. Her efforts and willingness are inspiring!

10 maja 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey Hila, thanks for your five-star review, and I'm glad that Hila was able to help you in our Sutton store! - Dylan

Oceniono na 5 z 5

Finally, a friendly, helpful staff member

I use wickes quiet regularly, my only issue with Wickes has always been the staff, they are mostly rude and make you feel put out for asking for help. Although there is a staff member called young Dave who is very helpful and friendly who makes coming to wickes a lot more enjoyable.

15 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Chez, thanks for taking the time to share this feedback, we are pleased to hear that Dave was on hand to help make your experience more enjoyable, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Top Service!!

I just have to mention the service I received from Young Dave and Amy. The help and support they offered was impeccable. Nothing was too much for them. They made my visit to the store enjoyable. I know who I'll be looking out for next time I visit and need help with anything.

12 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Katie, Thank you for the lovely review, We are happy Dave and Amy were able to deliver excellent customer service and support you where it was needed. We look forward to seeing you back in our stores! - Sean

Oceniono na 5 z 5

A great service given by young dave…

A great service given by young dave advice given on a delivery which happened with no problems. He’s a credit to your company.

12 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Laura, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Dave and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

I've been helped by Young Dave from the…

I've been helped by Young Dave from the Sutton branch. He was very helpful with suggestions and showing around. He made my experience at Wickes memorable. I'm definitely coming back. I really love this shop full of chilled shop assistants and Young Dave is a great asset.

12 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey Voyko, thanks for your wonderful feedback, and I'm glad you enjoyed Dave in our Sutton store! - Dylan

Oceniono na 5 z 5

Went to the Sutton Branch today

Went to the Sutton Branch today.
Will and Dave were particularly helpful in helping me pay and load items into the van.
Friendly, professional, courteous and very helpful. Made the experience a good one and a good start to the day.

11 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Matthew, Thank you for the lovely review, we are happy Will and Dave were able to offer such wonderful customer service. - Sean

Oceniono na 4 z 5

Excellent service by Shakira

Excellent service by Shakira
Took the time to check all contents were present in the opened box

9 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hello, thank you for the positive feedback relating Shakira in our Sutton store, I'm glad that you had a good experience. - Dylan

Oceniono na 5 z 5

Shakira

Shakira was very nice and had a smile on her face

9 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hello, thanks for sharing your positive feedback regarding Shakira in our Sutton, I'm glad she was able to help you! - Dylan

Oceniono na 5 z 5

Really good personal and good prices…

Really good personal and good prices !!!
Thank you Wickes

9 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hey Miss Am Cretu, thank you for your wonderful review regarding our Sutton store, I'm delighted you enjoy the staff and the prices we can provide! - Dylan

Oceniono na 5 z 5

Very good and quick service

Very good and quick service, thank you very much

9 września 2024
Opinia niezależna
Logo Wickes - Sutton

Odpowiedź od Wickes - Sutton

Hi Andrew, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej