Wickes - Stevenage Recenzje 97

Wynik TrustScore: 5 na 5

4,8

Monkswood Way, Stevenage Hertfordshire, SG1 1XP, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The Kitchen Design team are a really great, informative bunch, really epitomised by Helen Lloyd. Firstly, the process of home consultation followed with an in-store walkthrough was great. But, t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I popped in to my local branch Stevenage where I met Helen, one of the designers. She’s incredibly knowledgable and was happy to answer all of my queries and overcome any objections. Visit Helen at St... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently visited the Stevenage branch with a small group of SEN school DT Carpentry students to source materials to make a sweet trolley for our prom and we're greeted by both managers and a wonder... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Be suspicious of any company which states it cannot be judged on its delivery. Wickes is shocking when it comes to re-scheduling and cancelling deliveries. Half a kitchen has arrived and who kno... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Stevenage

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Napisane przez firmę

Promise 1

Dane kontaktowe

  • Monkswood Way, Stevenage, Hertfordshire, SG1 1XP, Zjednoczone Królestwo

  • +441438314477

4,8

Doskonała

Wynik TrustScore: 5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

A breath of fresh air

I popped in to my local branch Stevenage where I met Helen, one of the designers. She’s incredibly knowledgable and was happy to answer all of my queries and overcome any objections. Visit Helen at Stevenage for all your kitchen and bathroom needs. She’s a breath of fresh air!

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

We're happy to hear you had such a positive experience with our designer, Helen. We appreciate you highlighting the helpfulness and knowledge demonstrated. Thank you for your kind feedback. - AB

Oceniono na 5 z 5

You're in safe hands with Helen

The Kitchen Design team are a really great, informative bunch, really epitomised by Helen Lloyd.

Firstly, the process of home consultation followed with an in-store walkthrough was great. But, the whole process relies on the professionalism of the consultant. Helen was extremely friendly with our Child / dog, whilst acting as an non-objective sounding board, and in some cases, opened our eyes to possibilities we didn't foresee.

Unfortunately, due to other circumstances, we weren't able to continue with our kitchen order. But make no mistake - trust Helen & team with your kitchen, and you'll be chuffed with the results.

20 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Dylan, Many thanks for your review about our kitchen design service provided by Helen and the team in our Stevenage store. We hope to see you back in the store soon.

Oceniono na 5 z 5

Deb carried bags of stones and top soil…

Deb carried bags of stones and top soil to my car as I am disabled. She was super helpful and extremely polite. World class service.

30 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi, James. Thank you for taking the time to share your experience with us. We're delighted to see that, Deb, was really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

The young man

The young man, Richard, ftom the Stevenage branch of Wicks. I am 79 years old and I ordered 2 big bags of gravel. Richard backed the huge lorry onto my drive so the bags could be placed where i wanted them. He was charming, polite and funny. I commend him wholeheatedly.

26 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

We are so happy to hear about your positive experience with Richard! We truly appreciate you sharing this wonderful feedback. - AB

Oceniono na 5 z 5

The Design consultant Tatiana Yalele…

The Design consultant Tatiana Yalele was excellent. Very good design and excellent customer support.

24 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Thank you for your wonderful five-star review! We are delighted to hear about your positive experience with Tatiana. - AB

Oceniono na 5 z 5

Tony is star

Tony in the store at Stevenage has helped me to choose the products and also answered all my queries.
He was brilliant in the work and my vist in the store was successful.
Tony served me very well, his dealing with me was outstanding, customer dealing was brilliant.
I wish Tony all the best for further
God bless him
Ajay Raj

14 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi, Ajay. Thank you for taking the time to share your review with us. We're delighted to see that, Tony, at our Wickes store in Stevenage provided excellent customer service during your visit, answering all your questions. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Tatiana was an absolutely amazing…

Tatiana was an absolutely amazing designer, helped us choose to the finest detail and nothing was too much trouble. Lovely lady who knows her stuff! Thoroughly recommend Wickes, great communication, excellent and professional fitters who worked hard and gave us our dream bathroom.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

We're happy to hear that Tatiana was amazing and helped you choose to the finest detail. It's great that our fitters gave you your dream bathroom. Thank you for recommending Wickes! -AK

Oceniono na 5 z 5

SCHOOL VISIT TO WICKES STEVENAGE

We recently visited the Stevenage branch with a small group of SEN school DT Carpentry students to source materials to make a sweet trolley for our prom and we're greeted by both managers and a wonderful colleague who were so helpful, kind and welcoming to us all! We had such a wonderful experience at the store. We even got photos to showcase our trip out for our school newsletter! We would like to thank Paula, Deb and the others for their kindness and hospitality!! We'll be sending them photos of the finished product once we have built it!

6 maja 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Paul, Thanks for taking the time leaving your review. We appreciate you sharing your positive experience with the Stevenage team. We're happy to hear that our colleagues were helpful, kind, and welcoming to your students. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

I had a really positive experience…

I had a really positive experience thanks to Deb. She was incredibly helpful in finding the items I needed and made the whole process easy and stress-free. She was friendly and genuinely seemed to care about helping me. It’s not often you come across such great customer service, and Deb really stood out.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Jemma,

We appreciate you sharing your experience. We're happy to hear that Deb was helpful in finding the items you needed and made the process easy. It's great to know that you found the service friendly. -Ellysse

Oceniono na 5 z 5

Deb at the Stevenage store is a legend

Deb at the Stevenage store is a legend! She was so kind , I had a 2 and 4 year old with me and needed to collect some play sand there was no way I was going to be able to push a pram and carry 3 bags of sand. She offered straight away to help, took a trolly and helped me to the car. Thank you so much. More debs in all your stores !

25 kwietnia 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi, Nicki. Thank you for taking the time to share your review with us. We're delighted to see that, Deb, at our Wickes store in Stevenage was able to help you with your order to your car. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

I went into the shop to get some advice…

I went into the shop to get some advice about some new flooring for my house, I found Lewis very helpful. He helped me work out how many packs I needed and what underlay to go with it and then ordered it all for me. 5 stars!

3 października 2025
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

We appreciate you taking the time to leave us a review. We're happy to hear that you found the advice from Lewis helpful when choosing new flooring for your house and placing your order. -AK

Oceniono na 3 z 5

Visited Wickes in Stevenage today

Visited Wickes in Stevenage today. I was after an extension pole for a roller, which was also purchased in Wickes some time ago.
Went to the desk to ask where poles would be, "Down the paint brush isle mate" came the reply.
I stood there, and he repeated his answer. I then asked, "where is the paint brush isle please", "down next to the paint, mate".
Honestly, I don't expect to be shown, but i do expect a bit of common decency. Rant over

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Michael, Thanks for taking the time leaving your review. We appreciate your feedback and are sorry to hear about the unhelpful directions you received in our Stevenage store. This is not the kind of service we aim to achieve in any of our stores. Thanks again for the feedback. --JL

Oceniono na 5 z 5

Debbie Stevenage is so welcoming and so good…

Debbie is so welcoming and so good supporting my son, who struggles with autism, and social anxiety. My son loves carpentry fixing and making things so whenever he has a project we go into Wickes with Bobbie, his dog and see Debbie - Debbie communicates so well with my son- understanding that he doesn't like eye contact and that he needs to be prompted to reply, she will use Bobbie to communicate as well. Debbie takes the time to show him examples so that he can make the informed decision and when he gets stuck she is ready to guide him!

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Fiona, Thanks for taking the time leaving your review. We're happy to hear that your son feels supported. It's wonderful to know that a team member is making such a positive impact, especially by adapting their communication style. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Tatiana was exceptionally experienced…

Tatiana was exceptionally experienced in designing our kitchen.
We explained exactly what we wanted and she delivered, and we are truly grateful for her service and expertise.

6 kwietnia 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Margarita, We appreciate you sharing your feedback with us. We're so happy to hear that Tatiana experience and design met your expectations. - Sean

Oceniono na 5 z 5

Very good costumer service and very…

Very good costumer service and very professional friendly and helpful Tonny help me to sort out the delivery when I ordered my garden fence, over all very happy with service and experience at Wickes store in Stevenage,

27 marca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi, Mr Muharremi. Thank you for taking the time to share your review with us. We're really pleased to see that you received friendly and professional service from Tony in our Stevenage store when going in to purchase your garden fence. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Thank you Helen Lloyd for designing my…

Thank you Helen Lloyd for designing my new bathroom. You’ve been excellent with your ideas and suggestions, endless patience combined with professionalism.

23 marca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Mr Whybrow. #

We appreciate you taking the time to leave your review. We're so happy to hear that you had a positive experience and that our team was helpful.- PP

Oceniono na 5 z 5

Tony - great customer service

Tony was very helpful and patient during my visit today - thank you

24 marca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

We're happy to hear that the visit was great, and we appreciate your positive feedback regarding the helpful, patient service from Tony. -AK

Oceniono na 5 z 5

We walked into store not knowing where…

We walked into store not knowing where to get the product I needed.
Deb looked it up took us to the product carried, back to the till. As well as put it through.
Very helpful lady with making it a very fast experience at shopping.

21 marca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi, Kelly. Thank you for taking the time to share your review with us. We're really happy to see that Deb was able to help you find the item you were looking for, providing great customer service. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Joe McGregor and Sam from SK have been…

Joe McGregor and Sam from SK have been amazing helping me design and then have installed a new shower room. It looks absolutely stunning. The workmen were all very professional and tidy, clearing up daily as the installation was done. They have done a fantastic job. It’s even better than I imagined. Can’t recommend Wickes bathrooms highly enough.

6 marca 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Ruth,

We're happy to hear that you had an amazing experience designing and installing your new shower room. It's great to know that the workmen were professional and tidy. We appreciate your recommendation. -Ellysse

Oceniono na 5 z 5

Pergola roof enquiry

Visited the store to get pricing for my pergola roof. I was helped by Tony who was very knowledgeable and helped with everything I needed to know.

13 lutego 2026
Opinia niezależna
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Odpowiedź od Wickes - Stevenage

Hi Jennifer,

We're happy to hear that you had a positive experience and that Tony was helpful during your visit. Thank you for your feedback! -Ellysse

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