I think it was the personal service. I had a personal advisor Kristy Kitson who very patiently showed my different designs, which we discussed and managed within my budget
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I think it was the personal service. I had a personal advisor Kristy Kitson who very patiently showed my different designs, which we discussed and managed within my budget
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I had the assistance of Cieran in the mixing paint department yesterday afternoon . A lovely helpful professional young lad . I cannot praise him enough . It was great to have this customer service... Zobacz więcej
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I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... Zobacz więcej
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Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... Zobacz więcej
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Napisane przez firmę
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
271 Winchester Road, Southampton, Hampshire, SO16 6TP, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought an 8'x4' sheet of ply. Nick on the cutting service was really helpful, and gave me a discount when he found out it was for a Cub scouts project! Will use this store again even though it's not my nearest.

Odpowiedź od Wickes - Southampton
Update : so, after a smooth start things have not gone quite so well. Kitchen delivered in June as requested and has been fitted. It looks lovely and I'm really pleased with it however, we are struggling with snagging issues. A door (fascia) for a small cupboard wasn't sent with the order. We ask for one but have been sent several carcasses and not the door. We went into store where Daisy and Simon were really helpful. They made enquiries and got us confirmation that the correct item would be sent and it was.... But it was damaged and unusable. Frustrated is not the word I have to say!
We are currently looking to change our kitchen and Wickes were one of three companies we approached to help with this. We have placed an order with the Southampton branch after the amazing help we have had from Josey, the design consultant. This was not the cheapest quote we had but I am confident that everything has been taken into consideration due to the attention we have had. Our kitchen is non standard height so Josey has come up with helpful space utilising ideas and spoken with fitters on how best to overcome our problems with tall units. Looking forward to getting it done and seeing her plan come to fruition

Odpowiedź od Wickes - Southampton
Thanks Nick! for your knowledge, help and patience / so very much appreciated. Flooring ordered with confidence today :)

Odpowiedź od Wickes - Southampton
Nick was brilliant. He took me to what I wanted and then made an excellent suggestion for what I
could do instead, if I wanted something easily removable and which I would never otherwise have thought of.
Thank you very much.

Odpowiedź od Wickes - Southampton
We needed information on wainscotting for revamped bedroom.
Nick was extremely helpful with advic and discussing options. Thanks!

Odpowiedź od Wickes - Southampton

Odpowiedź od Wickes - Southampton
I have been doing a couple of building projects and been using Wicks for the various materials for a new en-suite and Office for my business in my Garage. Nick couldn’t have been more helpful or knowledgeable and gave us great advice-old school service with a smile 👍

Odpowiedź od Wickes - Southampton
We had ordered a toilet online which unfortunately came without the floor fixing kit. I had called customer services and had an awful experience where the line was crackly and I got put on hold for 15mins and then the line just went dead.
I resorted to calling my local store in Southampton and I am so grateful that Adam answered my call.
Adam looked up the toilet online to see if he could find the fixing kit, he then asked a colleague in store and found the missing fixing kit. My husband then drove to store to collect.
Adam was extremely helpful and after an awful phone experience with customer services he really did save us being able to fit our new toilet!

Odpowiedź od Wickes - Southampton
Nick is the person who is very knowledgeable and a true expert at his job. Literally he saved me lots of time and gives great advice.

Odpowiedź od Wickes - Southampton
A few days ago I was in Wickes store in Southampton. I had looked for some parts for attaching my washing machine hose to the pipe. I had some idea what I need, but I wasn't sure. And then came Nick, your colleague. He gave me a very good advice and help me to find the needed parts.
I was so impressed of his knowledge and style of communication.
So, I highly recommend Nick with his expertise and professionalism.

Odpowiedź od Wickes - Southampton
Today we met with Adam and he was more than helpful with our needs and pointing out several ways to achieve them, Thank you.

Odpowiedź od Wickes - Southampton
Being a novice at DIY I welcomed the excellent advice I received from Nick regarding paint types and choices for my painting project. Thanks.

Odpowiedź od Wickes - Southampton
Helpful advice from Nick on product choice and application

Odpowiedź od Wickes - Southampton
I recently visited Wickes Southampton to purchase loft boards and insulation, and I had the pleasure of being assisted by Nick. His knowledge, professionalism, and willingness to help made the whole experience smooth and stress-free. He took the time to explain the best options for my project and even helped me find everything I needed. Great customer service like this is rare, and I truly appreciate his effort. Thanks, Nick—I'll definitely be returning to Wickes for future projects!

Odpowiedź od Wickes - Southampton
Friendly and helpful staff throughout and especially Nick at Wickes Southampton offered great advice, helping save me money, and especially kind to my six year old I had with me.

Odpowiedź od Wickes - Southampton
Cannot fault it. James in particular went out of his way to help me find what I needed. Would highly recommend. Thanks so much James.

Odpowiedź od Wickes - Southampton
Wickes kindly agreed to support Foundry Lane School through its Community programme and donated a quantity of materials that will help us improve our Outdoor Learning space. We are particularly grateful to Store Manager Adam, who guided us through the process from start to finish.

Odpowiedź od Wickes - Southampton
Outstanding service from Nick at the Southampton store, on Winchester Road. I went into the store to get some wood cut and although the service was closed - Nick had popped in in his day off and helped anyway. He was so helpful, gave my son ear defenders and did a brilliant job. Thanks so much Nick.

Odpowiedź od Wickes - Southampton
Nick (I hope I got the name right!) was very helpful. He offered good advice without being asked and saved me money by suggesting an alternative product that he also cut for me. Great guy!

Odpowiedź od Wickes - Southampton
Nick from the wood sales/cutting department was very friendly and keen to help us with our queries. Excellent customer service and a very nice man!

Odpowiedź od Wickes - Southampton
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.