Wickes - Sevenoaks Recenzje 

70
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Wynik TrustScore: 4.5 na 5

4,5

Otford Road, Sevenoaks Kent, TN14 5DE, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wickes were very kind and helped out with support for a community project. I have been visiting the store for many years and they have always been helpful and friendly. Their support for our commu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We contacted our local Wickes store with an application for the Community Programme fund. Lucy at Wickes Sevenoaks was a real help with our application and further supported us with store donation... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently purchased a bathroom suite from Wickes Sevenoaks store. Alfie Alan Saunders was our design consultant point of contact and who provided an excellent service and very patient at all times a... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Sevenoaks

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Otford Road, Sevenoaks, Kent, TN14 5DE, Zjednoczone Królestwo

  • +441732460434

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

70 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(70)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Rose was incredible

Rose was incredible, so thorough and knowledgeable. Very efficient and asked the sort of questions about my use of kitchen to guide me where I needed to be.

28 lutego 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Angie Kitto, We appreciate you sharing your thoughts. We're happy to hear that Rose was incredible, thorough, and knowledgeable and guided you through the process. -LC

Oceniono na 5 z 5

Great service

Went into store yesterday to pick up some bits for a decorating project. I needed some advice and was helped by a really polite young guy (Charlie). Store had everything I needed, super pleased!

27 lutego 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Lisa. Thank you for taking the time to share your review with us. We are delighted to see that we had everything you needed and that Charlie was able to give you advice in regard to decorating. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

I needed a new bathroom and kitchen

I needed a new bathroom and kitchen , not sure what I really wanted
I was assigned Rose Stapley -Bunsen as my design consultant who took me through the whole process from initial design to completion in a very professional and competent way
There were a few changes and problems along the way but these were resolved quickly and efficiently
My two installation teams were excellent ,efficient ,punctual and friendly

1 lutego 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Michael. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant Rose was professional and competent throughout, making any changes you required. We're also happy to see that your installation teams were excellent, punctual and friendly. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

James eas really helpful

All the staff are really helpful but particularly James, I had a list of things I needed and he was able to help me with 2 unrelated enquiries, was really pleasant and a credit to Wickes. Well done James.

12 lutego 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

We're glad to hear that you found all of our staff, particularly James, to be helpful, especially in terms of assistance you received. We appreciate you taking the time to share your positive experience with us! -AK

Oceniono na 5 z 5

Donation

I received a donation from wicks for my cub scout group. They were very helpful and also gave me more than I asked for. Very happy with the service and will continue to use wicks and shop there.

18 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Aston. Thank you for taking the time to share your review with us. We are really pleased to see that our store in Sevenoaks we were able to help with a donation for your cub scout group. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

Great friendly staff ( Kyle) that fully…

Great friendly staff ( Kyle) that fully supported our request and were attentive and accommodating- fully supportive of our charity requests

1 grudnia 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi laura Finley, We appreciate you sharing your feedback. We're happy to hear that Kyle was supportive of your request and accommodating of your charity requests. -LC

Oceniono na 5 z 5

Great experience …

Very happy with service and advice from our Design Consultant Rosemarie.
Given very good advice and very knowledge all of things that we need, also very helpful.
Very happy customers.

16 stycznia 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Armani,

Thank you for sharing your experience. We're delighted to hear that you were happy with the service and advice given by Rosemarie. We appreciate your kind words. -Ellysse

Oceniono na 5 z 5

Rose was extremely helpful and efficient

10 stycznia 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Marina. Thank you for taking the time to share your review with us. We are happy to see that Rose was really helpful and efficient during your visit. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

We had been to a lot of online…

We had been to a lot of online companies to match our kitchen doors, Rose our consultant sorted it for us in less than 10 minutes! Well done Wickes! ☺️

6 stycznia 2026
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Bob,

We're happy to hear that Rose was able to quickly assist you with your kitchen doors. We appreciate you taking the time to share your positive experience. -Ellysse

Oceniono na 1 z 5

They sold a toilet that had been…

They sold a toilet that had been returned and was missing parts! Not accepted responsibility for the flood it caused.

4 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi There,

We're sorry to hear the toilet you purchased had parts missing. I've sent you a request for more information, so we can investigate this. -Ellysse

Oceniono na 3 z 5

Acoustic panel in store experience was fine but delivery another thing

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was great though. Our panel boxes being crushed by the clamping bands in the van left several with crush on the felt and marks on the wood. My wife ironed out the felt so we were ok but still poor to get boxes with crushing. Cheshire mould8ngs are the supplier and their packaging in our opinion is basic whilst these panels are £78 each.

14 listopada 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

We appreciate your feedback and are sorry the delivery was delayed. We'll address this with our delivery partner. We're also concerned about the panel packaging and damage; we'll discuss this with the supplier to see how we can improve on this. Thank you for bringing this to our attention. -AK

Oceniono na 5 z 5

Rose Stapley-Bunten was fantastic in…

Rose Stapley-Bunten was fantastic in assisting us with the design and order.
She made a home visit and advised us on what best suited us with our ideas in mind.
Delighted with the delivery of and items ordered, also excellent installer team led by LG Plumbing.

3 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Lorna. Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Rose, provided a brilliant design experience. We are also glad to see that your installers were excellent. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

What a kind donation

The Sevenoaks wickes kindly donated £100 of roof felt to mend our Forest School shed and stones for our pond base. Thank you sooooo much

3 listopada 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, We're so happy to hear that the donation helped mend your Forest School shed and create a pond base. Thank you so much for your positive feedback! -LG

Oceniono na 5 z 5

Excellent customer service given by Rose

Excellent customer service given by Rose. She was very efficient, went out of her way to understand her customers, knew the products and was totally honest and accommodated our many changes to the bathroom. We would highly recommend her

6 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that Rose was efficient, honest, and accommodating to your needs. -AK

Oceniono na 5 z 5

Jaden from sevenoaks store dealt with…

Jaden from sevenoaks store dealt with my issue as well as a refund and showed fantastic customer service. Very knowledgeable and personable. Thankyou!

10 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Michael, we appreciate you sharing your experience with us. We're happy to hear that our team member was helpful and knowledgeable while resolving your issue and processing your refund. -LG

Oceniono na 5 z 5

The staff at Sevenoaks Wickes are…

The staff at Sevenoaks Wickes are helpful, but I would like to single out Charlie for a mention. We have been doing a lot of work on our house and have used Wickes a lot over the last three years. Charlie has been consistently helpful both with customer service and advice. What make him particularly effective when I have asked for advice is that he separates facts from opinions. He will say if he is not expert in an area, but then give a view with his reasons for why something is best. Where he does know something is right, he says so. That's really helpful.

2 października 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Nick,

We appreciate you taking the time to share your positive experience. It's great to hear that our team has been helpful during your home projects over the last three years. We're especially happy to hear that Charlie's expertise and approach to offering advice stood out. Thanks again for your feedback.

-Ellysse

Oceniono na 5 z 5

Kay was very helpful.

Kay was very helpful and knowledgeable regarding your kitchen / bathroom products and services. She also was very pleasant, polite and patient.

27 września 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

We appreciate you sharing your feedback. We're so glad to hear that you had a positive experience and that Kay was so helpful and knowledgeable. -AK

Oceniono na 5 z 5

every time I go into the Sevenoaks…

every time I go into the Sevenoaks store the staff are very friendly always say hello and always happy to help if needed

14 września 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Amazing customer service from Kyle

Amazing customer service from Kyle. Not the first time he has helped me in the store as I never have a clue what I’m looking for. He is so polite and helpful and no matter how busy he is he’s always genuinely happy to help and go the extra mile with a smile. Thank you

4 września 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

Hi, Sue. Thank you for taking the time to share your review with us. I'm really pleased to see that our colleague, Kyle, was helpful, polite and friendly during your visit. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

So helpful staff

Staff so helpful - great attitude

25 sierpnia 2025
Opinia niezależna
Logo Wickes - Sevenoaks

Odpowiedź od Wickes - Sevenoaks

We appreciate you sharing your experience and are so happy to hear our staff was helpful and had a great attitude. -AK

Doświadczenie Trustpilot

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