Wickes - Milton Keynes Recenzje 

147
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Wynik TrustScore: 4.5 na 5

4,4

Snowdon Drive, Winterhill, Milton Keynes Milton Keynes, MK6 1AP, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Anthony Storey at Wickes Milton Keynes was fantastic throughout the design of my kitchen. He was extremely friendly, helpful and professional, and nothing was ever too much trouble. After knocking out... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic service visited today and asked staff member kian 100% great determination to help my find my product even grabbed it and met me at counter. 2 x 30 kg items says it all. The manager Craig... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nathan was really helpful and engaging throughout the whole design process when we bought our Wickes kitchen. He brought ideas and options to our thinking which resulted in a great design. H... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Email confirmation says delivery between 7 and 12, its now 6.30 and still not here, I call the store to complain and the guy that answers the phone says oh yeh sorry ive just loaded them on to the van... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Milton Keynes

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Snowdon Drive, Winterhill, Milton Keynes, Milton Keynes, MK6 1AP, Zjednoczone Królestwo

  • +441908696632

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Anthony Storey (Wickes Milton Keynes)

Anthony Storey (Design Consultant at Milton Keynes) was brilliant. Our project was quite complex and involved knocking walls down so needed some vision. Anthony's design skills are excellent - he made sure we used all the space properly, made sure the layout was correct, and his scale drawings and measuring was spot on. He is a kitchen wizard! He even answered his phone on his day off when I had a query!

1 kwietnia 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

We appreciate you sharing your feedback. We are so glad to learn that the design consultant provided excellent support for your complex project. We value this feedback and look forward to seeing you again. TW

Oceniono na 5 z 5

Our kitchen designer was brilliant.

Our kitchen designer was brilliant.
The various twists and turns re design were understood and dealt with , and a solution found.
He liasised with ourselves and our own builders seemlessly and with speed.
We would recomend Anthony (Storey) to all potential clients of Wickes MK for an expert and professional design.

1 marca 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

We're happy to hear that our kitchen designer expertly navigated the redesign process and collaborated effectively with your builders. We appreciate your recommendation and are grateful for your positive feedback-GS

Oceniono na 5 z 5

New Kitchen Order

I recently visited the Milton Keynes store and spoke with Design Consultant Anthony who helped me order my new kitchen. His knowledge and expertise was excellent and his visit to my home was very useful as I could discuss a few options with him whilst he was there. I felt very confident about any suggestions he made in respect of my kitchen design and what I thought would be a difficult process was in fact very easy. I would definitely recommend him to anyone who is considering ordering a new kitchen.

24 marca 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

We appreciate you taking the time to share your experience at our Milton Keynes store. We're happy to hear that the design consultant Anthony's expertise and home visit were helpful in ordering your new kitchen. It's great to know that you felt confident with the suggestions and found the process easy!
-AF

Oceniono na 5 z 5

Kitchen Order

Recently purchased a kitchen from Wickes Milton Keynes . Spoke to Nathan the design consultant who designed my kitchen. His experience and services are truly amazing. He listened to my requirements and provided me with a kitchen within my budget whilst maximising space. Further, he provided regular updates and fixed a last minute issue promptly. I would 100% recommend using Nathan for your kitchen or bathroom.

1 czerwca 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nathan in our store and that they provided you with useful advice. -AH

Oceniono na 2 z 5

Went to the click and collect desk in…

Went to the click and collect desk in the shop. I stood while I watched the people I had walked in with get served at the till after collecting there goods from the shop. I had to ask a Wickes employee if he could help me and the answers was, just let me finish this, which was putting a can of paint back on the display. I stood a watched him looking for the right spot to place the can of paint (well done, very diligent). Meanwhile I was waiting and watching more people pass the till after being served. Eventually he returned and served me.

I think the lesson I have learned is Wicked do great products but the click and collect, which is ment to speed things up is rubbish.

5 czerwca 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

We appreciate your feedback regarding your click and collect experience. We're sorry to hear that the service was slow and that you had to wait longer than expected. We'll review this situation to improve our service with the relevant team(s)
-AF

Oceniono na 5 z 5

New kitchen

Sarah came in and listened to my ideas and she made my dream came true. Sarah was always on hand, any question or query she replied instantly. Thank you again for all your help.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

We're so happy to hear you had such a positive experience! It sounds like Sarah went above and beyond to help you achieve your goals. We're proud of our team and appreciate your kind words.
-AF

Oceniono na 5 z 5

excellent service throughout

excellent service throughout
Can Barton was very helpful

28 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Thank you for taking the time to share your feedback. We're thrilled to hear you had a positive experience and found our staff helpful-GS

Oceniono na 5 z 5

The designer was amazing-Anthony Storey

The designer was amazing-Anthony Storey
Design Consultant - everything I wanted and more
He advised on colour of cupboards and quartz worktops- perfect
Quality of kitchen- no complaints at all
Thank you Anthony

28 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Visited Milton Keynes Branch today and…

Visited Milton Keynes Branch today and a member of staff called Lewis went above and beyond helping me select and transport some timber to my van.

26 kwietnia 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hey Paul, thank you for your five-star review, and I'm glad you enjoyed the service in our Milton Keynes store from Lewis! - Dylan

Oceniono na 5 z 5

New Kitchen

From our first visit to the Milton Keynes showroom to the completed installation the service from Wickes and the installation team has been absolutely fantastic.

Sarah was brilliant in helping us with the design, always suggesting options and answering our questions. Even with our indecision over the final plan nothing was ever too much trouble.

The delivery of the kitchen came when expected and all items were present and in perfect order.

Our Fitters (Richard & Lewis) were the best we could have hoped for. They were polite, clean and always arrived on time. They were absolute stars, always consulting us when required but also sharing their experience to help us make the right decisions. The final kitchen is perfect, fitted to the highest standard.
Richard certainly likes his tea :)
We would definately recommend Wickes and the fitters

2 kwietnia 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you were so pleased with the service you received from our showroom in Milton Keynes, right through to the final installation.

It's wonderful to hear that Sarah was so helpful and patient with you during the design process, and that you were happy with the communication and delivery of your kitchen. We're also delighted to hear that Richard and Lewis were such fantastic fitters, and that they went above and beyond to ensure your kitchen was installed to the highest standard.
-AF

Oceniono na 5 z 5

We used Nathan for our kitchen design

We used Nathan for our kitchen design. He was absolutely brilliant, guiding us through the whole process and helping us to realise our vision. The installation was a smooth process and the customer service has been excellent. Couldn't fault it.

17 stycznia 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Matthew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nathan in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Helpful and friendly staff

I always have a positive experience at this store; the staff are very knowledgeable and have always been helpful when I have asked questions, giving great advice and pointing me in the right direction.

28 marca 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hi Ros, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Oceniono na 5 z 5

We are a local charity and are…

We are a local charity and are currently doing up our premises with the aid of the local college . We had brought a lot of paint from your Bletchley branch a young lady at the till and two lads on your customer service they were so helpful a pleasure to shop with them we are senior citizens even took everything to the car Sat 15th . Sunday we had to get the remaining from MK liz served us and again went that extra mile all a credit to your company

16 marca 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hey Jane, thank you for your five-star review, and I'm delighted that Liz in our Milton Keynes was able to help you during your visit! - Dylan

Oceniono na 5 z 5

Thank you so much for all your support…

Thank you so much for all your support and patience with a difficult and large order. You were amazing Liz at milton keynes wickes 👏 ❤️ 💖

10 marca 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Sabia, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Liz in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Great service, fantastic staff

Wickes have come such a long way in the last 20 years. Their products are good quality and their pricing is highly competitive. I have been a customer of the Milton Keynes branch of Wickes for almost 12 years, and have always been given a lot of help when sourcing a product, or returning one, or just making a purchase. The staff at Wickes are always very friendly and helpful. In particular, I have always received a totally friendly and professional service from RACHEL, whom always goes that one step further to help. There are times - fortunately not that often - when I have had to return an item, and I'm only too aware that dealing with returns takes up a little more time at the checkout than a normal purchase transaction would , and this might slow the checkout flow for customers waiting. However, all the staff quickly attend to the situation by assigning staff to extra checkouts to alleviate the problem.
The staff are most certainly a huge asset to the Milton Keynes store. Thank you to all.

2 marca 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Super service for kitchen redesign

Cam was excellent from start to finish. I think it really helps that the designer is the person who physically comes and looks/measures the space. It enabled him to make the absolute best of what there was and truly hear what I was looking for. Any hiccups were quickly resolved when part of the delivery was missing. Super service from Cam and the Milton Keynes store. Thank you.

3 marca 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Cam in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Anthony made constructing a visual of…

Anthony made constructing a visual of our new bathroom fun, informative and super-fast. Very impressed with the efficiency and friendly manner. We had a kitchen installed a few years ago by Wickes, so choosing them again for our bathroom was a bit of a 'no brainer'! Thank you.

20 lutego 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Jeannie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH

Oceniono na 1 z 5

Faulty worktop

We had our kitchen fitted in 2023 and the worktop (Pati Oak) had started showing water marks/stains. We complained to Wickes in November 24 who sent the complaint to the manufacturers of the worktop. The manufacturers subsequently came back and said it was a customer fault, saying the melamine resin of the laminate surface has been damaged. This occurs when water and dried residue, possibly from cleaning fluid come into contact with each other. This then causes a chemical reaction resulting in damage to the melamine surface! We have never cleaned our worktop with anything other than wiping it over with a damp cloth after washing up! We weren't given any advice/guidance when the kitchen was fitted with regards to the worktop. The supplier has decided all of this from photos rather than actually coming to inspect it. We then took our complaint to the furniture ombudsman who has now said that the burden of proof is on the customer and they have ruled in favour of Wickes/the manufacturer. This is unbelievable service, how can the worktop be fit for purpose if it can't even withstand being wiped over!! The furniture ombudsman have now said we need to get a third party report to be able to take this further. I would not order from Wickes ever again and indeed whatever you do, do not order Pati Oak worktop!!!! It's not fit for purpose and this is just a cop out from the supplier of the worktop. It also seems it's not worth going to the furniture ombudsman either as this was a pointless exercise!!

10 lutego 2025
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Sarah,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you received with your kitchen order. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Oceniono na 5 z 5

Kitchen purchased with Sarah Powell

We got our new kitchen in Winterhill- Milton Keynes last year. We booked our appointment online. Sarah Powell was our adviser and I am very happy that she was! Her customer service was excellent.
She was very helpful and knowledgeable and she went above and beyond. You felt that she cared and that she enjoyed her work. She was very responsive when we needed to contact her via email.
We are planning to add more units this year and it was pleasure to be taken care of by her again today.

Thank you Sarah!

8 lutego 2025
Opinia niezależna
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Odpowiedź od Wickes - Milton Keynes

Hi Ivana, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Sarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 1 z 5

So many issues!!!!

So many issues. Poor design, faulty parts, poor labourers and took over a year to resolve during which the smell of sewage was leaking into our upstairs. I would really take caution before going through them. The whole affair has left us emotionally shattered.

27 stycznia 2024
Opinia niezależna
Logo Wickes - Milton Keynes

Odpowiedź od Wickes - Milton Keynes

Hi Ted, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with. This is not the level of service we try to deliver here at Wickes. - AH

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