Wickes - Luton Recenzje 69

Wynik TrustScore: 4.5 na 5

4,7

Gipsy Lane, Luton Bedfordshire, LU1 3JH, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sebastiano made our bathroom journey so easy, 1 week on from our home visit he has designed and completed on all the requirements. We can't wait to see it installed, thank you.

Reakcja na opinię

Oceniono na 5 z 5

been to Wickes in Luton today to make an order to delivery. Laura took my order, she is helpful and professional. Would highly recommend.

Reakcja na opinię

Oceniono na 4 z 5

The Design Consultant arrived on time and was professional and courteous throughout. We discussed my ideas, his suggestions and overall budget expectations. I would recommend this free service for any... Zobacz więcej

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Oceniono na 5 z 5

Went to buy a tool for cutting tiles for a DIY project. Knew nothing of what to buy to do the job JASON came to the rescue - even though the shop was undergoing refurbishment and nothing was in it's r... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Luton

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Napisane przez firmę

Promise 1

Dane kontaktowe

  • Gipsy Lane, Luton, Bedfordshire, LU1 3JH, Zjednoczone Królestwo

  • +441582448040

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Amazing service

Sebastiano made our bathroom journey so easy, 1 week on from our home visit he has designed and completed on all the requirements. We can't wait to see it installed, thank you.

31 maja 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Megan, we're so pleased to hear your bathroom journey was easy and that all requirements were met. We appreciate your kind words. -LR

Oceniono na 5 z 5

been to Wickes in Luton today to make…

been to Wickes in Luton today to make an order to delivery. Laura took my order, she is helpful and professional.

Would highly recommend.

29 maja 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi, Lin. Thank you for taking the time to share your review with us. We're really pleased to see that, Laura, was helpful and professional during your visit to make an order for delivery. Thank you again for your kind feedback. - Scott H

Oceniono na 4 z 5

Bathroom Design Home Visit

The Design Consultant arrived on time and was professional and courteous throughout. We discussed my ideas, his suggestions and overall budget expectations. I would recommend this free service for any size of project.

21 maja 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Thanks for taking the time to leave your review. We're so pleased to hear our consultant was professional and helpful. Thank you for recommending our free service! - AB

Oceniono na 1 z 5

Rude and unprofessional staff

Rude and unprofessional staff , won’t exchange the item coz I don’t have physical receipt, although it’s not mentioned in their terms and conditions, got picture of the receipt which have all the details clearly

1 maja 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Nasrullah, thank you for taking the time to leave a review. I'm sorry to hear that you were unable to return your purchase. Unfortunately we do need the physical receipt to be able to process this. I've sent you a request for more information to discuss this. -LG

Oceniono na 5 z 5

Came to wicks to buy decking and…

Came to wicks to buy decking and screws. Abi a member of staff was very aprochable and help me with getting the best items i could within my budget. A excellent staff memeber.

29 kwietnia 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

We appreciate you taking the time to share your positive experience. We're so glad to hear that Abi was approachable and helped you find the best items within your budget. -AK

Oceniono na 5 z 5

Highly recommended

Tom at Wickes gave an outstanding service during his home visit to design my kitchen. He was a lovely, professional, and very knowledgeable- highly recommended.

21 kwietnia 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Karl, We appreciate you sharing your positive experience with us. We're so glad to hear that you found the home visit helpful and the service outstanding. Thank you! -Summer M

Oceniono na 5 z 5

I visited Wickes on Gypsy Lane in Luton…

I visited Wickes on Gypsy Lane in Luton earlier today. I was there to buy a total of 11 different items and needed advice and guidance. Both Anne-Marie and Jason went out of their way to help me. It meant that, thanks to them, my shopping experience at Wickes was very positive from beginning to end. My grateful thanks to both of them.

21 marca 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that both Ann-Marie and Jason were able to help you with your purchase, providing a great shopping experience. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Great experience

It was helpful, friendly and quick. We got exactly what we wanted with the minimum of fuss.

15 marca 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

We appreciate you sharing your feedback! We're so glad that our team was helpful, friendly, and quick in meeting your needs efficiently. -AK

Oceniono na 5 z 5

Friendliest location I’ve been to in the area

Came in to quickly get tiles for a shower screen and was greeted by Jason who was so lovely. Gave me recommendations and personal advice on products, I came in to get one thing that being the tiles, came out buying multiple other useful things for my project. All the staff are so friendly but you can really tell Jason is passionate and happy to be there at work, not sure if he’s a higher up/ store manager at that particular location but if not he should definitely be considered for the role in the future. Great helpful and friendly staff

13 marca 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Cisi, We're happy to hear that you had such a lovely experience and that Jason was so helpful with your project. We appreciate you acknowledging their passion and friendly service. Thank you for your positive feedback! -SM

Oceniono na 5 z 5

Great friendly service

Visited the Luton store just after opening and needed help locating a specific tool, that I had seen on-line.
Ann was working on the till and was very friendly and helpful. She knew exactly where the item was located and we discussed alternative options, which she helped retrieve from the stock-room.
She was very knowledgable and professional, providing great customer service.

4 marca 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

We appreciate you taking the time to share your experience at our Luton store. We're happy to hear that you found the service from Ann helpful in locating the tool and discussing alternative options. Thank you for your positive feedback. -AK

Oceniono na 5 z 5

Jason was great helping us with paints!

21 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Joe. Thank you for telling us about your visit to our Luton store and in particular how helpful you found our colleague Jason who helped you with your paint selections. Thank you for your five-star review. - DG

Oceniono na 5 z 5

I needed advice regarding plants and…

I needed advice regarding plants and Jason was very helpful, he took time out to explain how and what I needed in order to grow healthy plants and guided me in the right direction for what to purchase.

21 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hey Amina, thanks for your amazing feedback, and I'm delighted that Jason was able to help you out in our Luton store! - Dylan

Oceniono na 5 z 5

Great shop with helpful staff.

Great shop with helpful staff.

Looking for a needle in a haystack trying to find right screws to hang coat hooks that were missing screw pack. Knew what i was after but could not locate them. Jason jumped in, found what i was looking for provided great customer service.

Thank you

21 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi, Thank you for taking the time to share your review with us. We are really happy to see that Jason was able to help you find what you were looking for, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Jason at the Luton store…

Was just helped by a gentleman at the Wickes store at Gypsy Lane, Luton. His name was Jason. I was looking for a particular shade of green for my wet room. He was super helpful. Described the dulux paint mixing to us with great detail and asked us if there was anything else he could help us with. I've gonna say, every time I've been in this store, the staff have always been so helpful. Jason is a credit to your store. Thank you.

20 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hey Siobhan, thanks for your amazing review and I'm glad to know that Jason in our Luton store was first class throughout your visit and was able to help you! - Dylan

Oceniono na 5 z 5

Was looking for something specific &…

Was looking for something specific & couldn't find it, a lovely lady called Ann was amazing & helped me with my search & went above and beyond

17 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi, Frances. Thank you for taking the time to share your review with us. I am really happy to see that Ann was able to help you find the product you were looking for, providing great service. Thank you again for your valuable feedback. - Scott

Oceniono na 5 z 5

Kitchen design was great

The designer Ian Jupp listened carefully to what we did and did not want for our kitchen. He was always willing to change things back again as well if we had second thoughts. Nothing was too much trouble. We had the work done by another fitter as we werehaving one wall insulated as well. he was happy to liaise with him too. It has transformed our kitchen. We are delighted with it.

15 września 2025
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

We're happy to hear that Ian Jupp listened to your needs and accommodated your changes. It's great that he liaised with your fitter, and you are delighted with your new kitchen! -AK

Oceniono na 5 z 5

Jason was exceptional!

Jason was exceptional!! He went above and beyond to help!!
I was looking for paints and other bits for my new home and he advised me to get a few more products what would work well!!
He bought my attention to the promo products they had on offer and advised these would be best for my project!
After using this and his recommendation I have decided to purchase more!!
I would definitely be asking for him on my next visit!!
He is a great asset to this store!!!

14 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Mahesh, Thanks fir taking the time leaving your review. We’re delighted to hear that Jason was able to provide such exceptional service during your visit. It’s great to know he went above and beyond to help you choose the right paints and products for your new home, and that his recommendations including our promotional items made a positive difference to your project. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Customer Service at its best!

I would like to commend Jason at Luton Wickes. His customer service manner made my visit pleasurable and memorable. He was on the check out. He acknowledged me, smiled, checked to see if I found everything I needed . When he found out that I hadn’t, he was knowledgeable about where I could find the item in the store, which I went back and bought. It made my day. His 2 colleagues on the check out were very kind to and you could see the team work at play. Thank you Jason !

14 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Carol, We appreciate you sharing your experience at the Luton store. We are happy to hear that a staff member provided excellent customer service and that their helpful attitude enhanced your visit. It is wonderful to hear about the teamwork you witnessed. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Excellent service

Excellent service, very polite, respectful and helpful.

14 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Rayhana, Thanks for taking the time leaving your review. We are happy to hear that the service you received in your local Wickes store was the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Oceniono na 4 z 5

Thoughtful advice

Sebastian was very thoughtful in sharing ideas and well prepared for the consultation. I felt he understood my needs and advised me accordingly.

7 lutego 2026
Opinia niezależna
Logo Wickes - Luton

Odpowiedź od Wickes - Luton

Hi Aman, Thank you for taking the time to share your feedback with us. We are happy to hear that Sebastian was able to listen to your needs and help you out in store. -SM

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