We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is sec... Zobacz więcej
Lokalizacja
Zmień lokalizację38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fabulous work from Wiktoria on Bathroom Design and Consultation Wiktoria at Wickes was the Design Consultant who helped co-ordinate our bathroom refurbishment design. We found her to be prof... Zobacz więcej
Reakcja na opinię
Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.
Reakcja na opinię
Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to instal... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Wickes - Huntingdon
Napisane przez firmę
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Dane kontaktowe
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, Zjednoczone Królestwo
- +441480455061
4,7
Doskonała
152 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Never more than 1 person on the tills…
Never more than 1 person on the tills (kip is the only one on the tills bless him) first thing in the morning when us trade need to get our materials and get to our customers. Very slow indeed.
14 listopada 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi JP Thomas,
Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF
I was served by Tony yesterday
I was served by Tony yesterday. The previous customer he had to deal with spoke to him in such a rude manner for absolutely no reason and he was still very polite. When it came to him serving me I said he did very well to bite his tongue and he said he had no choice. Hats off to Tony, what a gent!
13 listopada 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hey Natalie, thanks for your five-star review, and I'm delighted that Tony was able to be calm and helpful in store! - Dylan
😡😡😡 Very Untrustworthy 😡😡😡
Wickes have proven to be very dodgy and very untrustworthy just to hang on to a total of 45p of my money. Wickes sponsor them selves on TopCashBack and Quidco cashback website. In July I made two purchases online via TopCashBack to earn the cashback. I never returned ether of these online purchases and Wickes decided to decline both small amounts of my total cashback total of 45p. One purchase I was entitled to get 14p cashback and the other purchase I was entitled to 31p cashback. What is the point of Wickes sponsoring themselves on these cashback websites when they then decline your cashback? This clearly proves they are very untrustworthy. 😡
10 listopada 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hey Giles, thanks for your valuable feedback, and I'm really sorry to hear about your cashback issues. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan
New Fitted Kitchen
Giving Wickes 5stars for a really great service from start to finish. Will at the Huntingdon branch helped us create our kitchen design and listened to our needs and actioned our change requests. He booked our installer who was able to attend during the half term break which helped us out immensely. Our fitter, Steve C was truly amazing and extremely talented at his work. He also listened to our requests and honestly I can’t give him enough praise. Turned up punctual every day and worked right through. A couple of missing items but these arrived promptly and did not hold anything up. We are extremely pleased with our new kitchen. Thank you Wickes, Will and Steve. Perfect!
10 listopada 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hello Steve, thank you for your wonderful feedback, and I'm delighted that Will in our Huntingdon store was first class throughout your design. It also makes us happy that Steve was really helpful with the installation. It makes us proud you're pleased with the kitchen and enjoy your new space! - Dylan
I wish there was a rating less than 1…
I wish there was a rating less than 1 because frankly 1 is far too generous.
We paid for a bathroom and installation of said bathroom under the guise of expert fitters and guaranteed work. Shower and pump failed 6 months after installation. Notified Wickes on 8th July and 2.5 months later we are no closer to have repair or replacement!!!! Appalling customer service who refuse to escalate matter to complaints department until they resolve the issue?!
We are a family of six without our shower, we have paid a huge amount of money and are left with a bathroom not fit for purpose.
Clearly customer service, consumer rights, warranty and guarantees mean little to Wickes after you pay the bill! We have been to see the design team who were (to their credit) very helpful in selling the bathroom, but apparently are not allowed to speak to customer service. Our installation engineer also is powerless. We feel completely duped and desperate. We certainly don’t expect to have to take a big brand like Wickes to court just for them to honour our basic consumer protection.
21 września 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi Leeanne,
Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF
Just fabulous customer service - wow Wickes!
Needed to replace a couple of plinth elements (after 7 years). Sarah’s advice, help and response to renewal and pricing (discount) was way beyond what I expected. The best customer conversation I’ve had for a very long time, if maybe ever! Super Well Done Sarah Jenkins and Wickes. Very satisfied customer ;)
2 września 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hello there, thanks for your amazing feedback, and I'm delighted that Sarah was able to help you throughout your visit! - Dylan
Thank you very much Tony
I went to Huntingdon shop today, Tony was very nice and helpful 👍👍
31 lipca 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi Hong, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your in-store experience with, Peter, and how helpful they were. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Sarah Jenkins from Wickes has been very…
Sarah Jenkins from Wickes has been very excellent in supporting our Bathroom project. She has very good knowledge and understands what customers exactly want.
We would definitely go to Wickes/Sarah for our future projects.
22 lipca 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi Nikhil, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Sarah, was able to provide excellent knowledge and understood exactly what you wanted. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Outstanding
From start to finish we were so impressed with the Design and Installation of our lovely new Kitchen. Sarah, the Design Consultant at Huntingdon Wickes was excellent and spent many hours with us coming up with lots of ideas and different designs for our Kitchen. Our installer Greg was very hard working and did the most wonderful job installing our kitchen. As is normal it was not without problems but he just got stuck in!
7 czerwca 2024
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi, Christine. Thank you for taking the time to share your review. I'm delighted to learn that from start to finish you were, really impressed by the design and installation of your new kitchen. I'm also really happy to hear that your design consultant, Sarah, at our Wickes store in Huntingdon, was excellent and spent time with you to come up with the perfect design. Furthermore, I'm pleased to see that your installer, Greg, was hardworking and did a wonderful on of the installation. Thank you again for your kind feedback. - Scott H
Avoid at all costs
Avoid at all costs, great advertising to hook you in, but in reality inexperienced fitters who couldn't care less. Terrible customer service and you will have absolutely no warranty as they will blame you the customer for any problems that occur.
Nothing more than organised con artists.
25 czerwca 2023
Opinia niezależna
Odpowiedź od Wickes - Huntingdon
Hi Baz, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further for you, we have now requested further details via Trustpilot. RD
Doświadczenie Trustpilot
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