Wickes - Erith Recenzje 

84
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Wynik TrustScore: 4.5 na 5

4,6

Fraser Road, Madford Retail Park, Old Atlas Work, Erith Kent, DA8 1QX, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I went to Erith store to look at kitchens. Our house needs a new kitchen (having previously had one from Wickes we like the quality) and we met Adrian. He was just amazing and explained us the proces... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would like to say a big thank you to Sara at Wickes for her excellent customer service. She was extremely helpful, friendly and patient, and went above and beyond to assist me. I really appreciate a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went to my local Wickes in Erith to have a look at kitchens and get some inspiration. Looking around I was approached by Adi (or Adrian) and wow what an eye opening experience. He's knowledge and conf... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I booked two appointments with Wickes. For the first one, they said there was a system error that cancelled my appointment, which is why no one showed up. I rebooked another appointment, but the desi... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Erith

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Fraser Road, Madford Retail Park, Old Atlas Work, Erith, Kent, DA8 1QX, Zjednoczone Królestwo

  • +441322439762

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

84 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(84)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I came to wickes to get a stick with…

I came to wickes to get a stick with magnet as I dropped my van keys behind me van seat which I couldn't get to after trying for 2 hours. Wickes did not sell them!!! Some absolute gem called serina came to my rescue as she managed to get her hands in the gap!!!! She went above and beyond! Not her job at all but she still did it!!! If only there were more workers in the world like her! Thank you ever so much

23 lutego 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Bradley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Serina in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Excellent service from Del and team

Excellent service from Del and team. They went above and beyond. On behalf og Go-forwardyouth.org thank you.

14 lutego 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Jbecks, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Sarina was very helpful

Sarina was very helpful and friendly. she checked stock availability at other stores and also she called other store to reserve items for me.
definitely be shopping again

10 lutego 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Satnam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Amazing staff and friendly

Amazing staff and friendly
Store is the tidy and clean . Happy shopping in Erith

24 stycznia 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the staff were amazing, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Sarah on checkout was really helpful…

Sarah on checkout was really helpful thank you

24 stycznia 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Daryl, thanks for taking the time to share this feedback, we are pleased to hear that Sarah was really helpful, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Amazing amazing

The whole crew is amazing , specially max . He's experienced an knows he's stuff ,the rewards are nice I would recommend the shop 100 .
Max , del they all know there stuff.

20 stycznia 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Rosemeen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Max and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into the store. - FB

Oceniono na 5 z 5

Debbie was very helpful

Debbie was very helpful, both on the phone and when I arrived in store. She went able and beyond to help me find the right door, including the size and colour.

17 stycznia 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Georgina, thanks for taking the time to share this feedback, we are pleased to hear that Debbie was very helpful, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Store was really clean

Store was really clean, staff are really friendly and helpful, come here all the time

8 stycznia 2025
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Niko,

Thanks for taking the time to leave us your feedback about your recent trip to Wickes, I'm glad to learn that the store was clean the staff were friendly and also helpful which is exactly how we want all our customers to feel. - SF

Oceniono na 5 z 5

Debbie was unbelievably helpful

Debbie was unbelievably helpful. Fantastic customer service. Nice to see it still exists!

18 grudnia 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Jon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Honestly

Honestly, I couldn’t fault the staff today they was amazing special
Sushma so helpful I would definitely recommend this store thank you. DA8 1QX

30 listopada 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hello Margaret, thanks for your amazing feedback, and I'm glad that you enjoyed the service in our Erith store! - Dylan

Oceniono na 5 z 5

Bushman & Kiran were amazing in helping…

Bushman & Kiran were amazing in helping me with a box that I needed to return something. 5 star service. Thank you.

21 listopada 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hey Rebecca, thanks for your five-star review, and I'm glad that Bushman and Kiran were able to help you in our Erith store! - Dylan

Oceniono na 5 z 5

Very impressed

Very impressed with the service from Max at Erith store. Found what I needed and took time to answer all my questions and give me right product as I was unsure what I needed.

21 października 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hey Rachel, thanks for your five-star review, and I'm glad you're impressed with the service from Max in our Erith store! - Dylan

Oceniono na 5 z 5

Excellent

We have used Wickes for our bathrooms and kitchen, and on both occasions the service was excellent. During our most recent project (kitchen), the fitters (Kasey Somerville and John Brennan) were outstanding. Their workmanship was top-notch and, when unanticipated issues arose, they gave excellent advice and solved every problem (making tweaks to the original kitchen design to accommodate an oddly shaped room, advising on issues with floorboards and moving a water meter etc.). They coordinated plastering, tiling, electrics, plumbing etc. without any hassle, and also worked extra hours/days to ensure everything was completed on time. They were punctual, tidy and friendly throughout. Highly recommended.

27 września 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hey Eamon, thanks for your wonderful feedback, and I'm glad that you loved the service from Kasey and John throughout your kitchen installation. It makes us proud that you would recommend us and enjoy your new space! - Dylan

Oceniono na 5 z 5

Bathroom design

Bathroom design

10 września 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hey Angelina, thank you for your positive review, we are glad that you enjoyed the bathroom design experience, enjoy your new space. - Dylan

Oceniono na 2 z 5

More panels missing from our original…

More panels missing from our original kitchen order. Work top missed off the order. Screw that snap off while screwing in the dishwasher. Wrong adhesive kit ordered for the work top.
I am not surprised that Wickes have made all of their kitchen and bathroom staff redundant at Erith and at other stores!

23 sierpnia 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

Oceniono na 1 z 5

Wickes just simply forgot to order the worktops

The sales assistant and planner were helpful. We ordered the bespoke kitchen (Sofia) in May and fitters due to start 12th August. Today we find out that Wickes simply forgot to confirm the work tops. So We are now without a work top. No one knows who is to blame as they all blame each other. The fitters now have to delay their next job. I have to take additional time off work which I will seek compensation for. Wickes motto Lets do it Right, is it a bit stupid as they dont do it right. Unfortunately like a lot of big companies they talk a good job and thats all, their Customer Service dept is woeful, they never pick up the phone and take days to answer an email. They were even going to deliver our appliances on the same day the fitters were taking out the old kitchen...........honestly you couldnt make it up. Appalled by their sheer lack of customer service and no urgency to do anything or make it right. Be warned if you order from them. If I could give no stars I would!

14 sierpnia 2024
Opinia niezależna
Logo Wickes - Erith

Odpowiedź od Wickes - Erith

Hi Kazz,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding the delay in your kitchen project. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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