Wickes - Dumfries Recenzje 

30
Wynik TrustScore: 4.5 na 5

4,4

College Mains Retail Park, Unit 1, Dumfries Oumfriesshire, DG2 0NU, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The kitchen I bought from Wickes is awesome, just not as awesome as the lady that designed the layout. Riah, altered the initial design I'd had from Howdens, creating much more storage space. She was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such a great shop, helpful friendly staff who don't hesitate to offer a hand. Reliable, always have what I need and completely professional advice with any enquiries. I love this shop and would be los... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We received a shed donation through the Wickes community fund for our nursery. The whole process was seamless and Evelyn was extremely helpful throughout the choosing, ordering and delivery. This shed... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Awful experience with Wickes for my kitchen installation. long list of problems some of which are outstanding including a worktop that hasn't been installed correctly with a big dip at the join. Their... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Dumfries

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • College Mains Retail Park, Unit 1, Dumfries, Oumfriesshire, DG2 0NU, Zjednoczone Królestwo

  • +441387222100

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

30 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(30)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 550

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First class customer experience

The kitchen I bought from Wickes is awesome, just not as awesome as the lady that designed the layout. Riah, altered the initial design I'd had from Howdens, creating much more storage space. She was instrumental in sealing the deal and was immensely helpful with every question.

8 lipca 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We're so pleased to hear about your positive experience and that your kitchen is awesome! It's wonderful that Riah was instrumental in creating much more storage space and was immensely helpful with all your questions. Thank you for your kind feedback! -AK

Oceniono na 5 z 5

Such a great shop

Such a great shop, helpful friendly staff who don't hesitate to offer a hand. Reliable, always have what I need and completely professional advice with any enquiries. I love this shop and would be lost without them. All their staff have helped me, but a special thank you to Martyn who assisted me today

22 lipca 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We're so pleased to hear about your consistently positive experiences with us! It's wonderful that our team is always helpful and professional. We especially appreciate your kind words about the excellent assistance received today from Martyn. Thank you for your wonderful feedback! -AK

Oceniono na 5 z 5

Patrick who helped us with our enquiry…

Patrick who helped us with our enquiry was friendly, professional and extremely helpful.

3 lipca 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Robert, we are so pleased to hear about the friendly, professional, and extremely helpful service you received. We appreciate your kind words and are glad you had such a positive experience. -LR

Oceniono na 5 z 5

We received a shed donation through the…

We received a shed donation through the Wickes community fund for our nursery. The whole process was seamless and Evelyn was extremely helpful throughout the choosing, ordering and delivery. This shed will make a massive difference to our little people and we are all very excited to see the impact of our new tinkering/ stem project that having the shed will allow us to get started! Thank you so much :-)

24 czerwca 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We are so pleased to hear about the positive impact the shed will have on your nursery. It's wonderful that the process was seamless and helpful. We wish you all the best with your new project! -AK

Oceniono na 5 z 5

Refurbished Store

Just visited the store after its refurbishment. Got great advice from Rob at the store, who even took us to the items. Fantastic! Saved us a lot of wandering. Rob was knowledgeable, professional and friendly.

22 czerwca 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We're so pleased you had a fantastic visit to our newly refurbished store and received such helpful advice from Rob. Thank you for your wonderful feedback! - AB

Oceniono na 5 z 5

Riah was amazing from start to finish

Riah was amazing from start to finish. Work with us to find exactly what we were wanting. She keep in touch via email and was super quick and efficient. Changing things around to make sure we didn’t go over budget. Thank you so much Riah can’t wait to get it all fitted now

29 maja 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi, Nicola. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Riah, was amazing from start to finish, creating a design to fit both your needs and budget. Please do keep us updated on your project! Thank you again for your kind feedback. - Scott H

Oceniono na 1 z 5

Went to an hour plan/design

Went to an hour plan/design, gave me a price, in my opinion as an ex joiner, the price on extra bits and fitting was ridiculous. Went back on the following Monday. to order the units but was told the only one that could deal with it was on holiday and not back for a week. Took my order elsewhere.

11 maja 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We appreciate your feedback and regret that our pricing and service did not meet your expectations. We're sorry for any inconvenience caused and will review your comments. -AK

Oceniono na 5 z 5

Great help and advice

Great help and advice , appreciated

3 kwietnia 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Rosie, Thanks for taking the time leaving your review. We are happy to hear that you received great help and advice in your local Wickes. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Helpful staff

Helpful staff. Purchased tiles for the bathroom from there and they were very helpful with loading them into our car.

6 lutego 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hey Jessie, thank you for your amazing review, and I'm glad you enjoyed your experience in our Dumfries store! - Dylan

Oceniono na 5 z 5

We ordered new bathroom from Dumfries…

We ordered new bathroom from Dumfries store. From start to finish everybody was so helpful. Andrea our designer was really good and helpful with design and getting us the right products and was great when we popped into store for help. Patrick our installer was brilliant at fitting our bathroom his workmanship was first class. He was great at telling us what he was doing and made a few changes as he was installing our bathroom. Nothing was a problem to him and the finish was brilliant. We are absolutely delighted with the quality and finish of our bathroom. Stephen and Joyce.

30 stycznia 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Stephen, we appreciate you sharing your experience with us. We're happy to hear that everyone was so helpful, especially the designer, who assisted you with the design and products. We're also delighted that the installer was brilliant and accommodating, resulting in a bathroom you are delighted with. -LG

Oceniono na 5 z 5

Your representative was on time even though she encountered a road closure on the way. Very professional and full of advice and suggestions I had never thought of.

Your representative was on time even though she encountered a road closure on the way

27 stycznia 2026
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi, Judith. Thank you for taking the time to share your experience with us. We are really pleased to see that your design consultant was professional, full of advice and great suggestions. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

Excellent (2hr per brick burn) for your money

So, I googled where can I buy firewood near me, 'wickes'popped up, so I investigated, I had prices from competitors in my head, so I though I'd take a look, wickes had several items for sale and in stock, I went to the shop and Google comparisond the available logs, now is been buying from b and m at what i thought a decent price, a bag of logs from b&m would last a couple of nights, in wickes I spent a little more but so glad I did, these 'BIG K' HEAT LOGS do not disappoint, five or six kindles round one of these and your off, the HEAT and DURATION really did surprise, at least a two hour burn from one log, that's phenomenal, and when one log burns out a kindle either side and another log placed atop worked so well thanks to the octagonal design, for the money and the result it definitely worked in my favour, if you buy these you'll not go wrong, and the heat output jeez I had to open doors at either end of the room, I'll be buying these from this moment forward, well done wickes!!
And well done wickes staff, reassuring me that the product where i could not confirm through the research I'd conducted could actually be used in a log burner, thanks guys! You're knowledge is astounding, a huge well done to Wickes Dumfries, for a knowledgeable crew, these guys are the dogs cahonies,I also appreciated that they bumped off each other to get to the right answer, and I'm so glad they did, other people ignore staff, other staff ignore customers not i, not here, as I realise the wickes crew possess a knowledge I do not, and I'm grateful for that, keep up the great work 'Cuckoo bridge' Dumfries staff, you're worth more than you know, thank you so much for all your help, never forgottenP949MU

9 grudnia 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Ainsley, Thank you for sharing your experience. It is great to hear what a fantastic experience you had at the Dumfries Store as well as that you are happy with the firewood you purchased! -SM

Oceniono na 5 z 5

Fantastic service

Steven went above and beyond to help my husband and I get everything we needed for upcoming cloakroom renovations. Fantastic service

30 października 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We're happy to hear that you received such fantastic service. It's great to know that we could help you get everything you needed for your cloakroom renovations. Thanks!
- PP

Oceniono na 1 z 5

Awful experience for kitchen installation

Awful experience with Wickes for my kitchen installation. long list of problems some of which are outstanding including a worktop that hasn't been installed correctly with a big dip at the join. Their proposed solution is to try and sand the dip out. Even after my complaint was submitted over a month ago I've had to repeatedly chase them for a proposed resolution. I have had replacement cupboards delivered but received a phonecall from them to say that the wrong cupboards have been ordered (again!). Not only has the service been awful but the way they have dealt with a complaint has been terrible.

20 października 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Claire, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. We've asked for information on Trustpilot so we can look into it further. - AH

Oceniono na 5 z 5

I have just ordered my NEW KITCHEN

I have just ordered my NEW KITCHEN.
As a first time buyer I didn’t know where to start, i phoned up wickes in Dumfries to get a home visit to measure up. I had Andrea, would highly recommend her to anyone. 10/10 service the ideas the help, the reassurance, helping make decisions. The kitchen I have always wanted she made it possible for me. She was friendly and didn’t make me feel silly that I didn’t know anything about kitchens.
I would use wickes again.
Andrea I will be back in years to come to get my dream pink kitchen.
Thankyou again Wickes at Dumfries.

12 września 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Alana, We appreciate you taking the time to share your feedback. We're happy to hear that you had a positive experience in our Dumfries store and that Andrea provided you with excellent service. It's great to know we could help make your dream kitchen possible! -LG

Oceniono na 5 z 5

Rob at the Dumfries store was extremely…

Rob at the Dumfries store was extremely helpful and patient during my visit to the store today.

20 września 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Rob was extremely helpful and patient during your visit. Thank you again for your valuable feedback. - Scott H

Oceniono na 5 z 5

Great store to visit

Great store to visit, the staff are always very friendly & helpful whether you're looking for advice, trying to find something or need help to load in the car.
We recently purchased our new kitchen from there & from start to finish they've provided an excellent service, from the designer Andrea to the kitchen fitters Dave & his team to the electrician Pete they all did an amazing job! The kitchen looks wonderful & I couldn't be more happy. A big thank you to everyone involved.

29 lipca 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

Hi Julie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Andrea in our store and that they provided you with useful advice in designing this kitchen. -AH

Oceniono na 5 z 5

Rob was so helpful and went out of his…

Rob was so helpful and went out of his way to help. It was much appreciated.

14 czerwca 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We're happy to hear that the assistance provided from Rob was so helpful. We appreciate your positive feedback and are grateful for your recognition!
-AF

Oceniono na 5 z 5

Riah

Just bought our new kitchen from Riah, she was very helpful, offered great suggestions when we couldn’t decide on worktops, and made the experience enjoyable and seamless
Thankyou

2 czerwca 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We appreciate you sharing your feedback. We're delighted to hear that you had a positive experience and that our team member Riah was so helpful in guiding your choices!-GS

Oceniono na 5 z 5

Rob at Dumfries branch

Rob at Dumfries branch. Rob was busy working but stopped to assist me with a bulky item. Rob went the extra mile and made my purchase easy. Thank you.

22 maja 2025
Opinia niezależna
Logo Wickes - Dumfries

Odpowiedź od Wickes - Dumfries

We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was helpful and made your purchase easy. Thank you! TW

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