Wickes - Croydon Recenzje 

150
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Wynik TrustScore: 4.5 na 5

4,6

The Colonnades, Purley Way, Unit 5, Croydon Surrey, CR0 4RQ, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ria Hassan did a plan that looks better in reality than it did on paper. It is so well designed, light, airy and looks twice the size with the way units have been moved around. Wickes delivered everyt... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent professional service from Michael Poulton in designing and organising our new bathroom. A great range of products which look fantastic. Excellent installation from BKFS Ltd which Wickes org... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

How are they in business? Booked a consultation online at home to quote for a new bathroom. They changed the appointment time without calling us to check this would be suitable. No follow up... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My recent experience at Wickes has been amazing thanks to the staff member named “Influence” at the Croydon Branch. He helped end-to-end with choosing my kitchen, and I was very impressed by... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Croydon

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • The Colonnades, Purley Way, Unit 5, Croydon, Surrey, CR0 4RQ, Zjednoczone Królestwo

  • +442032510117

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

150 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(150)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Best customer service

Best customer service!
I am a regular in this Wickes and every time I come here these guys are very welcoming, Viv always help me to find the items I need, we always have a good chit chat, she is the best.

18 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Yunal, It's wonderful that our team is welcoming and helpful, and that you always have a good chat. We truly appreciate your kind feedback. -Ellysse

Oceniono na 5 z 5

Kitchen designer

We had a fantastic experience with our Wickes kitchen designer. From the very beginning, she was friendly, professional and incredibly helpful. She took the time to understand what we wanted and offered great ideas and practical advice to help us get the most out of our space.

We particularly appreciated her taking the time to visit our home and properly measure up. This gave us confidence that everything had been carefully considered and that the design would work perfectly within our space.

We really appreciated her attention to detail, patience and willingness to go through everything with us. Nothing felt like too much trouble, and we always felt listened to and well looked after throughout the design process.

We’re really pleased with our kitchen design and would happily recommend our Wickes kitchen designer to anyone looking for a knowledgeable, helpful and genuinely caring service. Thank you for making the whole experience so enjoyable!

17 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Michelle, Thank you for sharing your wonderful experience. We are so pleased to hear that our design consultant was friendly, professional, and incredibly helpful, taking the time to understand your needs. It's fantastic that their attention to detail and patience made the design process enjoyable, and that you are so pleased with your new kitchen. - Sean

Oceniono na 5 z 5

Helpful Staff

Needed a few garden and plumbing items so looked around. Had trouble finding one item and asked Vivi who was most polite and helpful. She has good knowledge of the supplies and even suggested alternative items as mine was out of stock. Very happy with the reduced items I did purchase and Vivi's chat and kindness.

17 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Fraser, We're so pleased to hear about your fantastic experience! It's wonderful that Vivi was polite, helpful, and knowledgeable, even suggesting alternatives when an item was out of stock. We appreciate your kind feedback. - Sean

Oceniono na 5 z 5

Amazing visit at wickes Croydon

I happened to visit wickes in Croydon last week. I had a few questions regarding my new kitchen and was lucky enough to speak with Ria. She was incredibly kind, helpful and patient throughout the whole process.

Ria took the time to explain everything in great detail and made sure I understood all the options available to me. She was very knowledgeable, approachable and genuinely went above and beyond to help. Her attention to detail and friendly attitude made the whole experience so much easier and more enjoyable. Just want to appreciate and thank Ria for her help and support it was greatly appreciated!

9 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Beensih, Thank you for taking the time to share your wonderful review with us. We are delighted to hear that Ria provided such excellent service and made your kitchen planning experience so positive. It's fantastic to know that their kindness, knowledge, and helpfulness were greatly appreciated. - Sean

Oceniono na 5 z 5

Thank you

Thank you, Wickes. Influence Wodu is an absolute STAR! A very respectful gentleman, who was patient, informative and made me feel completely at ease. He listened to what I wanted and was very upfront about what was possible and what was not. Thank you, Influence.

12 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

We're so pleased to hear about your fantastic experience, Gerry! It's wonderful that Influence was respectful, patient, and informative, making you feel completely at ease. We truly appreciate your kind feedback. - Andrew

Oceniono na 5 z 5

Ria was extremely positive and helpful

Ria was extremely positive and helpful, with amazing customer service and a strong relationship with her clients. She was very supportive when it came to our unfamiliarities.

10 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Thank you for taking the time to share your review with us, Kritika. We're really pleased to hear that Ria was extremely positive and helpful, and provided great customer service. We appreciate your kind feedback. - Andrew

Oceniono na 5 z 5

Very helpful team @croydon especially…

Very helpful team @croydon especially Zach - thanks

11 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Thank you for your wonderful review, Nick! We are so pleased to hear that you found our team, especially Zach, to be very helpful during your visit. We appreciate you taking the time to share your positive experience with us. - Andrew

Oceniono na 5 z 5

Wickes Croydon

Wickes Croydon - great experience. Helpful staff (in particular Catherine) and found exactly what I was looking for.

4 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi, Abigail. Thank you for taking the time to share your review with us. We're delighted to see that you found our staff to be helpful, especially Catherine who was able to find what you needed. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Thank you the Shaun for your assistance

Thank you the Shaun for your assistance

10 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Thank you for your wonderful review! We are so pleased to hear that you received such great assistance from Shaun. We truly appreciate your kind feedback. -AK

Oceniono na 5 z 5

Good

Thank you Ria Excellent customer service.

6 września 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi, Gerard. Thank you for taking the time to share your review with us. We're really pleased to see that, Ria provided excellent customer service during your trip. Thank you again for your feedback. - Scott H

Oceniono na 5 z 5

Excellent customer service from Ria at…

Excellent customer service from Ria at the Croydon branch. She was incredibly helpful in guiding me towards the right kitchen and the additional features and finishes to achieve exactly the look I wanted.

Ria also went above and beyond to help me secure the best possible price by making the most of the various discounts available.

A very professional, knowledgeable and friendly service throughout. Thank you, Ria, for all your help!

22 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hello Aamir, We are so pleased to hear about your excellent experience! It's wonderful that Ria was incredibly helpful in guiding you towards the right kitchen and securing the best possible price. We're delighted that you received such professional, knowledgeable, and friendly service. -JG

Oceniono na 5 z 5

Excellent customer service

Nate and Viv always give the best customer service. A credit to your business

30 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Thank you for your fantastic five-star review, Corne! We're so pleased to hear that Nate and Viv consistently provide excellent customer service. It's wonderful to know they made such a positive impression. - Andrew

Oceniono na 5 z 5

Amazing customer service from Viv (give…

Amazing customer service from Viv (give her a bonus ASAP)!!!! I rate this store 10/10 would highly recommend.

30 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

We're so pleased to hear you had such a positive experience! It's wonderful to know that Viv provided such amazing service. Thank you for your kind feedback and high recommendation! -AK

Oceniono na 5 z 5

Steve was thoroughly helpful and very…

Steve was thoroughly helpful and very pleasant with helping me sign up for wickes trade pro application on my phone as I am not great with technology but thanks to Steve I was able to sign up straight away use my 10%. Thanks Steve

27 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

We're so pleased to hear that Steve provided such helpful and pleasant assistance with your application. It's wonderful that you were able to sign up and use your discount straight away. Thank you for your fantastic feedback! -AK

Oceniono na 5 z 5

Customer Service / Michael Poulton

I have been liaising with Michael Poulton at Wickes Croydon for the past few months with regards to providing a quotation to supply & fit a complete new kitchen. At first Michael came to my property to measure up and then subsequently at a later date I went for an in-store planning, designing and quotation. Since my initial meeting with Michael, I have had several subsequent numerous visits to the store and at each time Michael has been extremely patient and professional and that too willing to see me at any time without any prior appointments. Michael has always been very helpful & never hesitates to provide as many different quotations whenever requested to do so,

29 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Thank you for sharing your wonderful feedback. We are delighted to hear that Michael provided such patient, professional, and helpful support throughout your kitchen planning journey. We are so pleased that you are satisfied with the service received. -AK

Oceniono na 5 z 5

The consultant Michael Poulton

The consultant, Michael, was great from start to finish. The epitome of courtesy and politeness. He was very reassuring and keen to understand my vision for the kitchen. After the visit, the satff made several attempts to book follow up, but unfortunately I was not able to attend any of those. They advised me to book when I was ready, which I really appreciated. On the day of the appointment, I received the initial drawings; tbh there wasn't much to tweak, there. I loved the design. At the store appointment, Michael went above and beyond to accommodate me and explained the technical aspects patiently. Michael tweaked the drawings, and when we hit a snag, as one of the units was no longer available, he worked out a solution to give me the result I sought. He is clearly very experienced and understands the product, I highly recommend him.

26 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

We are so pleased to hear about your exceptional experience with Michael. It's wonderful that their courtesy, politeness, and keen understanding of your vision resulted in a design you loved. We're especially glad they went above and beyond to accommodate you and found a solution when a snag arose. -AK

Oceniono na 5 z 5

Influence - great service!

Wonderful experience with our consultant Influence - he helped us design our new kitchen and bathroom after an extensive home visit. Very impressed with the service and would highly recommend!

29 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

We're so pleased to hear about your positive experience and that Influence provided such helpful assistance with your new kitchen and bathroom design. It's wonderful that you were impressed with the service! -AK

Oceniono na 5 z 5

Have used the Croydon store on a number…

Have used the Croydon store on a number of occasions and found the staff and manager most helpful and knowledgeable.

1 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Customer, We're so pleased to hear that you found our team at the Croydon store to be helpful and knowledgeable on multiple occasions. Thank you for sharing your positive feedback! - Sean

Oceniono na 5 z 5

Today

Today, as I popped in the Croydon branch as I do.. I was a little confused with an item Wanted to purchased. With the help of one of your helpful sales assistants there a cheerful lady called ViV. She took the time to talk to me and help me with me query on this item.. I appreciated the time she took to explain this to me in detail. Much appreciated Viv and Wicks.

28 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi C Cumberbatch, We're so pleased to hear about your positive experience at our Croydon branch. It's wonderful that Viv took the time to assist you with your query and explain everything in detail. We appreciate your kind feedback. - Sean

Oceniono na 5 z 5

When to store to get some paint and Viv…

When to store to get some paint and Viv has help so much, I’ve ended up getting everything I needed and some of the other things I didn’t even think I needed, thanks Viv 🫶🫶

26 sierpnia 2026
Opinia niezależna
Logo Wickes - Croydon

Odpowiedź od Wickes - Croydon

Hi Diego. Great to get your review about the help you got from our colleague Viv in our Croydon store. We appreciate your review and your business.

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