Wickes - Coventry Recenzje 

71
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Wynik TrustScore: 4.5 na 5

4,5

2 Radford Road, Coventry West Midlands, CV1 4BY, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a great experience with Nosheen at Wickes. She was friendly, helpful and very professional throughout. She took the time to understand what I needed, answered all my questions clearly, and made... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was looking for some fire rated hinges and door handles. I ask a young lady who was stacking some shelves to assist me and she went out of her way to help me and she knew exactly what I was referrin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff are amazing especially nosheen she took her time and gave me advice on what paints and woods lovely girl I hope to see her again

Reakcja na opinię

Oceniono na 1 z 5

Everytime I visit the Coventry store it reminds me why I’ve looked for alternative suppliers. The friendly helpful service you used to get here has long since dissipated. Today after waiting at the co... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Coventry

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • 2 Radford Road, Coventry, West Midlands, CV1 4BY, Zjednoczone Królestwo

  • +442476553525

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

71 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(71)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Wickes kitchens

We bought a new kitchen at Wickes Coventry and my husband is fitting it himself. The kitchen is lovely but we had some products ordered in excess wich Wickes won’t accept back even though it is still in the original box, untouched and not made to measure. These products add up to £400 and now we are just stuck with it because it wasn’t ordered properly. Wickes won’t offer any other solutions either so I would NOT recommend Wickes.

2 lutego 2025
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hey Flavia, thanks for your valuable feedback, and I'm really sorry to hear about your kitchen situation. If you can please reply back to the private message I've sent you on trustpilot we can look into this for you. - Dylan

Oceniono na 5 z 5

Ruth at Wickes Radford Coventry was fab…

Ruth at Wickes Radford Coventry was fab she was able to interpretate exactly what we wanted from a kitchen and put it
into a plan and then resolve any potential issues that may occur we have been extremely impressed with her efficiency, planning and knowledge
So we booked our kitchen and the next week customer service rang to book the delivery.
The person dealing with this was extremely thorough detailed and helpful so hopefully the great customer service continues
We would definitely recommend if your shopping around

14 listopada 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi, Mr Gilbert. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Ruth, at our Wickes store in Coventry, was able to draw up with a design exactly how you wanted it. I'm also happy to see that, Ruth was on hand to resolve any potential issues that may have occured. Please do keep us updated on the progress of your project. Thank you again for your valuable feedback. Scott H

Oceniono na 5 z 5

The staff and the designer where very…

The staff and the designer where very kind and supportive, the designer went through every detail of what the kichen would look like on completion of fixtures and fittings

24 listopada 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi Customer, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Lake View Kitchen sageness!

Ruth as designer was patient and informative, slight changes were accommodated and nothing was too much trouble, very friendly and skilled with the measurements and the computer aided design. Ruth took time to visit before and after. Dave our installer was brilliant kept in the loop at all stages and kept to his deadline. Thanks both. Michelle & Kieran.

7 października 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hey Kieran, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service from Ruth in our Coventry store. It also makes us proud that Dave was first class throughout your installation, enjoy your new space! - Dylan

Oceniono na 5 z 5

Ktchen Design

Ruth the kitchen designer at Coventry was excellent. Our existing kitchen was cramped and badly laid out. Working with Ruth she redesigned it into a spacious modern kitchen which we love.
Ruth also provided excellent customer services. She was always happy to discuss ideas and helped resolve any issues quickly and efficiently.

26 kwietnia 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi Sally, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ruth and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Oceniono na 5 z 5

Excellent member of staff!

I went to Wickes Coventry yesterday morning. I needed help and a staff member called Anita, was amazing, nothing was too much trouble. She was so friendly and helpful, and got me sorted with everything I needed in a matter of minutes; first class customer service, thanks so much!
Management, please give her the credit she deserves, she's brilliant!

30 października 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi Ian, Thank you for leaving a lovely review, we are happy to hear Anita was able to help you out! SW

Oceniono na 5 z 5

Ruth is terrific

Just bought a kitchen with help from Ruth in the Coventry store.
We bounced around a few ideas and Ruth was really helpful and mega efficient.
A really good experience.

16 września 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

HI David, thanks for taking the time to share this feedback, we are pleased to hear that Ruth was really helpful and efficient, we appreciate you taking the time to let us know. RD

Oceniono na 5 z 5

Kitchen re-furb

Ruth was incredible from our first meeting through to coming and checking everything was as she had meticulously planned it. From pondering over floors to splash backs to colour combinations, nothing was too much trouble, she was patient and professional throughout. My every want and need catered for. All credit to the fitters Gary and Ryan who worked in a super tidy and methodical way, answering random daily questions with a smile and confidence!

21 maja 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi Ruth, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ruth and how helpful she has been throughout your project. We greatly appreciate this feedback and are glad to see how pleased you are with the final results. - FB

Oceniono na 4 z 5

Reliable team and great products…

We had our bathroom refitted through Wickes. Ruth at Coventry was fantastic from the first meeting, taking the time to understand our needs and talk us through our options. We had been to 3 other major retailers previously and the experience with Ruth was by far the best.

The bathroom took just over a week to fit through Wickes recommended fitters. The finish was great and we couldn't be happier with the quality of the products and the design.

The only negative which took it to 4 stars was that the system that syncs up delivery of goods and the date of fitting seems flawed, so I would recommend phoning a few days ahead of fitting just to make sure everything is on the way. Having said that, everyone we spoke to at Wickes went above and beyond to get what we needed on time and deal with unavoidable hiccups. And although a little stressful at times the whole thing went through fine thanks to the team. They all deserve 5 stars.

3 sierpnia 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hey Mel, thanks for your amazing review, and I'm glad that Ruth at our Coventry store was able to help with your design and that you're happy with the end result, enjoy your new space! - Dylan

Oceniono na 5 z 5

Just love our new Wickes kitchen

We had our kitchen completely renovated in the July/August 2024. Essentially Wickes project managed everything for us, from the initial new kitchen design (big thank you to Ruth - Wickes design consultant at the Coventry branch) through to the very end where Ruth visited our house to take a look at our new kitchen, and make sure that everything was ok etc.

Wickes were excellent when it came to advising what choices we had in the way of cabinets, appliances etc that suited our kitchen.

The project consisted of removing our old kitchen completely, a lot of electrical work, re-plastering, plumbing, and then installing the new kitchen supplied by Wickes. This took 3 weeks approx. All the way through Ruth at Coventry and Debbie at the Customer Experience centre were liaising with us to make sure that everything was moving along to our satisfaction-which it was. The kitchen installers did a super job and we are very pleased with our new kitchen. Thank you to all concerned. Great job all round.

FYI the date of experience below (16th July 2024) is the date the work started on the kitchen. The kitchen design was completed a few weeks before this. The work was completed approx 3 weeks after 16th July.

16 lipca 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hey Martin, thanks for your amazing review, and I'm glad that Ruth was amazing throughout your kitchen design process. Enjoy your new space! - Dylan

Oceniono na 5 z 5

I've recently brought a lifestyle kitchen.…

I've recently brought a lifestyle kitchen off Wickes Coventry. Myself & my husband wanted inspiration for our kitchen & utility, as we had no idea what to do. This is when we met the Wickes Kitchen designer, Ryan. What an absolute legend he is. He planned out our kitchen & our utility perfectly, thinking of lots of ideas to offer us. He then shared a 3d plan of what it would look like. It won us over. Because we needed a kitchen on a budget there are more restrictions of how we pay such as instalments. But we found out we could pay Klarna which was perfect for us.
Ryan ordered the kitchen in plus floor tiles and work surface so we knew we had ordered all the right stuff! This was a daunting thing for us to do, so to have Ryan there every step of the way was amazing, and we without a doubt would not of bought a kitchen if we hadn't had Ryan to guide us through the process.
At the end of payment Ryan never stopped there, he said at any point we need advice or help on fitting it, we could just ask.
So thank you Ryan.

15 lipca 2024
Opinia niezależna
Logo Wickes - Coventry

Odpowiedź od Wickes - Coventry

Hi Colette, thanks for taking the time to share this feedback, we are pleased to hear that Ryan done a fantastic job from start to finish with your new Kitchen, we are pleased to hear he guided you through the process making things clear. We appreciate you taking the time to let us know. RD

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