Wickes - Catford Recenzje 

252
Wynik TrustScore: 4 na 5

4,1

7 Catford Hill, Catford London, SE6 4NU, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Zobacz więcej

Oceniono na 5 z 5

I was very pleased to have Ben at Catford store who supported me to find what I was looking for and was very kind to help me with the load to the car. He has also been helpful to me on several occasio... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was having problems with the online ordering system. The website kept crashing and when I did manage to check out half of my cart was unavailable for home delivery despite it being in stock. I cal... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I have been a customer of Wickes for a couple of years, and overall my experience with the Catford branch has been very good. The Catford Bridge Wickes branch is excellent, and the manager, Ben, is... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Catford

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • 7 Catford Hill, Catford, London, SE6 4NU, Zjednoczone Królestwo

  • +442086909872

4,1

Dobra

Wynik TrustScore: 4 na 5

252 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(252)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 369

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Milton and Margs

Would like to start off with a huge thank you to Milton and margarita. Milton helped me find all the things I needed to find as I’m really just a a girl ha ha. Margarita supported in my purchase

28 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Shuwana, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Ben was Absolutely amazing

Ben was Absolutely amazing, helped me even though I didn’t finish the click and collect form he grabbed the toilet I needed and as I have a small new born he assisted me with putting in my car. What amazing customer service.

28 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

Ben was very helpful and assisted me…

Ben was very helpful and assisted me with all my enquiries. Satisfied with the experience

24 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Ben, good service

Ben, the manager has been helpful, kind and great. I actually appreciate him.

24 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hey Mr Karim, thanks for your wonderful feedback, and I'm glad Ben was able to help you out in our Catford store! - Dylan

Oceniono na 5 z 5

Visited Catford store this evening met…

Visited Catford store this evening met Ben operations manager I had an item that I wanted to return Ben was magnificent and assisted me and resolved the problem
Now I will have a fab weekend with that problem solved Ben problem solver .

21 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Consumer, We're glad to hear that you had a positive experience at our Catford store. It's wonderful to know that Ben was able to help you resolve your issue and make your weekend a great one. We appreciate your kind words about Ben's assistance. - SF

Oceniono na 5 z 5

Ben He is a great helper

19 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Rustem, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

George went above and beyond to help us…

George went above and beyond to help us to get our kitchen how we wanted it. He is obviously an asset to Wickes, well done.

13 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Ronald, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with George in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Kitchen enquiry

I came in today to make some enquires about a kitchen, I was introduced to Sarah who had a wealth of knowledge and took the time to answer all my questions. She was not in kitchen showroom at the time but I feel her knowledge and customer service skills would make her a valuable addition to the design team.

13 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hello there, thanks for your five-star review, and I'm glad that Sarah was super helpful throughout your kitchen design, enjoy your new space! - Dylan

Oceniono na 5 z 5

Super helpful Milton

My girlfriend and I were in Wickes, Catford, this morning with a list of things to get (from her builder) but not really knowing what the things on the list were. Milton, who was works there was doing something else but looked up & must have detected we didn't have a clue. He couldn't have been more helpful! He spent time taking us round, picking the right things from our list. Super friendly, super helpful. Brilliant.

12 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Edward, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

We went in to buy kitchen units

We went in to buy kitchen units, we gave our measurements and discussed the design.
George Carter- Allen was very helpful he understood what we wanted, he was very knowledgeable, he was friendly, professional and didnt mind explaining in detail anything we didnt understand.
We would highly recommend Wicks - Catford Design Consultant George everytime. Thank you

10 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Brenda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with George in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Shane was very helpful and gave great…

Shane was very helpful and gave great customer service

10 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Catherine, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Oceniono na 5 z 5

We were looking for flooring for a…

We were looking for flooring for a garden party, we ran into a store assistant called Shane, the loveliest guy you could meet, he directed us to what we needed, advised us on how many sheets we needed and advised us how to store them. Excellent service and the sheets worked well for our event. Thank you Shane.

6 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shane in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

I came in last week Thursday and was…

I came in last week Thursday and was helped by a young man named Levi, he went above and beyond to help me and my mum and we came back today and he helped us again with our order.

10 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hey Cheryl, thank you for your positive feedback and I'm glad you enjoyed the service from Levi and in our Catford store! - Dylan

Oceniono na 5 z 5

Great service

Great service. Darren in Catford branch was a true gentleman & happily helped me get some bulky items into my van with a smile on his face at the end of a shift. Hopefully wickes sees a good man when they have one working for them. #promotion

6 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Darren in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Milton and Mags were really helpful and…

Milton and Mags were really helpful and very kind. They're the ambassadors of the company.

31 stycznia 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Milton and Mags in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Exceptional service

Ben provided excellent service for my Click & Collect order. Helped me swap an item for the one I wanted that could not find on the website and a few other items.

5 lutego 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi Inan, We're so glad to hear you had a positive experience with Ben. It's wonderful to know he was able to help you find the items you were looking for. We appreciate your feedback and will share it with Ben. - SF

Oceniono na 4 z 5

Shane assisted me with my purchase at…

Shane assisted me with my purchase at Wckes Catford. He was very helpful and patient. He carried the items to my car and loaded them into the car for me. Thank you Shane.

29 stycznia 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Shane was able to help you out to car with your goods, we appreciate you taking the time to let us know. RD

Oceniono na 1 z 5

Rude unhelpful staff who just play on their phones and ignore customers

Went to collect some items ordered from click and collect. Store was empty except comeone at customer service who was taking a long time placing an order, so asked a gentleman with a goatee, who was standing by the only open till, who was clearly just standing around playing on his personal phone for about 5 mins. Nobody else was around and he was completely ignoring me and my daughter standing there. I therefore asked him for help as I only wanted to collect 4 small items, and nobody was at the collection desk and he was standing around clearly just sending personal messages. He replied quite abruptly and rudely to ask someone else, and he then carried on with his personal phone, smiling. My daughter immediately asked me why the man was so rude and unhelpful. Been shopping there for years, but won't ever be ordering or shopping at Wickes Catford again

24 stycznia 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to provide here at Wickes. - AH

Oceniono na 1 z 5

Bathroom, 7 weeks still not all delivered

My bathroom delivery was due 7 December but I am still awaiting some fixtures and fittings. I have spent over 7 weeks without a bathroom. There are more issues and I am beyond frustrated at having spent hours of my time trying to sort this out.
*Wickes you replied to this message & said you have sent me DM via trustpilot, there is not a DM. Please resend

22 stycznia 2025
Opinia niezależna
Logo Wickes - Catford

Odpowiedź od Wickes - Catford

Hey Jessica, thanks for your valuable feedback, and I'm really sorry to hear about the issues you've faced with your bathroom delivery. If you can please reply back to the private message I've sent you on trustpilot we can then look into this further for you. - Dylan

Doświadczenie Trustpilot

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