Wickes - Broadstairs Recenzje 

128
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Wynik TrustScore: 4.5 na 5

4,4

Margate Road, Unit 1 Broadstairs Retail Park, Broadstairs Kent, CT10 2QW, GB

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Had to tick one box before I could even write a review. Had a terrible experience with Wickes and their delivery service City Sprint. I ordered a fence panel on the 31st October, all good,delivery 2... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We first met Farhan when we went to Wickes (Broadstairs) to discuss our Bathroom refurbisment. He was extremely polite and listened to our ideas and showed us all the products that met our needs.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience from start to finish. Our second kitchen from wickes and specifically with Mike Wood. Extremely helpful and knowledgable, without being pushy. We had a couple of issues but nothing th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Farhan was superb throughout the entire process; knowledgeable, courteous, warm and personable. In our home, he listened attentively and was able to provide us with guidance based on his experience... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. również w kategorii:
  3. Energia słoneczna
  4. Sklep z przyborami kuchennymi
  5. Wyposażenie łazienek

O Wickes - Broadstairs

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Dane kontaktowe

  • Margate Road, Unit 1 Broadstairs Retail Park, Broadstairs, Kent, CT10 2QW, Zjednoczone Królestwo

  • +441843866512

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 656

Napisz recenzję
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Oceniono na 1 z 5

Terrible…

Had to tick one box before I could even write a review. Had a terrible experience with Wickes and their delivery service City Sprint.
I ordered a fence panel on the 31st October, all good,delivery 2 October, even got a msg from City Sprint saying the delivery will be 11am -3pm.3.30 came,looked on my original order to track it and it said ,order returned to depot,rang Wickes,after a long time waiting on the phone,it turned out there were no fence panels in stock !!!! Just received an email refunding my £30 but what about the delivery charge of £5 ?? Wouldn't use them again

2 listopada 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Peggy. We are truly sorry to hear about your disappointing experience with your fence panel order and the subsequent delivery issues. We understand your frustration regarding the stock error, the long wait on the phone, and the missing delivery charge refund. We have sent you a request for more information, so we can look into this and get it resolved for you. - Andrew

Oceniono na 5 z 5

Farhan was superb.

We first met Farhan when we went to Wickes (Broadstairs) to discuss our Bathroom refurbisment. He was extremely polite and listened to our ideas and showed us all the products that met our needs. When he came to undertake the design process he again listened to what we wanted and gave guidance based on his expertise. After the bathroom had been completed, we had a number of items that needed to be returned, Farhan immediately took control of the refund without any problems. During the whole process from start to finish (28 May - 27 Oct 2026), Farhan was superb and his knowledge of the products was excellent. As an individual he was courteous, warm and personable.
In our home, he listened attentively and was able to provide us with guidance based on his experience and expertise.
Thank you for all your help Farhan.

He is an asset to your company.

27 października 2026
Opinia niezależna
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Odpowiedź od Wickes - Broadstairs

We are absolutely thrilled to hear about your wonderful experience during your bathroom refurbishment. It is fantastic to know that you received such attentive, polite, and expert guidance from the initial consultation all the way through to the design and aftercare. We are delighted that the entire process was seamless and that you felt so well supported with product knowledge and assistance with returns. Thank you so much for sharing this lovely feedback. -JG

Oceniono na 5 z 5

It was Kevin's first day today

It was Kevin's first day today. I entered the shop needing lots of help and nothing was too much trouble for Kevin , he helped me get 2 big doors, architraves, skirting, hinges etc and then put everything in my car for me!. Gold standard for Kevin. Thank you - I will be back!

21 października 2026
Opinia niezależna
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Odpowiedź od Wickes - Broadstairs

Hi Wendy. We are absolutely delighted to hear about your wonderful experience on what was Kevin's first day in the store. It is fantastic to know that you received such helpful and dedicated assistance with your heavy purchases, from finding the right items to loading them safely into your vehicle. We truly appreciate your kind feedback and look forward to welcoming you back in the future. - Andrew

Oceniono na 5 z 5

Michael Wood

Michael Wood - Broadstairs
From our initial discussions to completion of the final design Michael was able to along with his design expertise produced a design that improved the layout and functionality of our kitchen to the extent that despite working with the same floor area the kitchen now appears more open.
The approved installer suggested by Michael worked with us to minimise the disruption and progressed the work in a timely fashion with now delays.
Now having lived with the new kitchen for nearly 3 months we are pleased that we decided to go with Wickes and were very fortunate in having Michael as our designer.
We cannot fault the service we received from the various departments involved in providing our kitchen.

4 kwietnia 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Stephen. We are delighted to hear how pleased you are with your new kitchen design, through Michael, and how effectively the layout was optimised to make the space feel much larger. It is wonderful that the installation went so smoothly with minimal disruption, and that you received exceptional service across all departments throughout the entire process. Thank you for sharing your experience with us. - Andrew

Oceniono na 5 z 5

New Kitchen

Great experience from start to finish. Our second kitchen from wickes and specifically with Mike Wood. Extremely helpful and knowledgable, without being pushy. We had a couple of issues but nothing that mike wasn't able to assist and help us resolve promptly. A real pleasure, thanks Mike.

18 października 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

We are so pleased to hear that you had such a wonderful experience with Mike purchasing your kitchen with us. It is fantastic to know that you received such knowledgeable and supportive service, and that any small issues along the way were handled quickly and efficiently. Thank you for taking the time to share your kind feedback with us, and we hope you thoroughly enjoy your new kitchen. -AK

Oceniono na 5 z 5

Farhan’s professionalism.

Farhan was superb throughout the entire process; knowledgeable, courteous, warm and personable.
In our home, he listened attentively and was able to provide us with guidance based on his experience and expertise.
In store, he showed us appropriate examples which will now enhance our new kitchen. Thank you Farhan.

17 października 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

We are so pleased to hear that you had such a wonderful experience planning your new kitchen. It is fantastic that Farhan provided attentive, courteous, and knowledgeable guidance both during your home visit and in the showroom to help bring your vision to life. We truly appreciate your kind feedback. -AK

Oceniono na 5 z 5

Our experience in Wickes Broadstairs…

Our experience in Wickes Broadstairs was very helpful with planning our bathroom renovation.
Farhan Choudhury was excellent in his knowledge ,his visit to our home,planning best fitting for our space.

10 października 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

We are so pleased to hear about your positive experience while planning your home project! It is wonderful to know that you received such knowledgeable and attentive support, from the initial home visit all the way to finding the perfect layout for your space. Thank you very much for taking the time to share your kind feedback with us. -JG

Oceniono na 5 z 5

Highly recommend Mike Wood

Highly recommend Mike Wood, at Wickes. Nothing was too much trouble, from planning, designing right through to the end. Mike helped design a beautiful kitchen for our slightly awkward, wonky kitchen. Great value for money, great delivery and service.

15 października 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi J Smith,

We are so pleased to hear about your fantastic experience designing your new kitchen! It is wonderful to know that Mike provided such helpful guidance every step of the way, successfully tailoring the layout to fit your unique space. Thank you very much for taking the time to share your kind recommendation. -Ellysse

Oceniono na 5 z 5

Smoothest kitchen I've ever installed!

I can’t recommend Mike highly enough. From the very beginning, he took the time to properly listen to us and understand exactly what we wanted from our kitchen. He was patient, polite and calming throughout, and never made us feel rushed or pressured.

Mike really went the extra mile to make sure everything was right. He was excellent at maximising storage and was able to identify potential issues instantly. His attention to detail and willingness to spend the extra time getting things perfect made a huge difference.

His support didn’t stop once the design was finished, which has been really appreciated.

The whole experience has been so much easier thanks to Mike. He clearly takes pride in what he does and genuinely cares about getting the best result for his customers.

Thank you Mike for all your help.

29 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Chris. We are absolutely thrilled to hear about your fantastic experience throughout your design journey with Mike. It is wonderful to know that you felt so well listened to, supported, and never rushed. We are delighted that the keen eye for detail, smart storage solutions, and ongoing guidance made such a positive difference in creating your perfect kitchen space. Thank you so much for taking the time to share your thoughtful feedback. - Andrew

Oceniono na 4 z 5

Mike Wood was our design consultant who…

Mike Wood was our design consultant who we found to be approachable and patient in helping us to look at our options when choosing our bathroom and have a first class service. We had previously had a bathroom some 6/7 years previously and decided we wanted a change and did not hesitate to return to Wickes for what was another excellent service from design consultant through to the service Centre staff and the all important installers. Would not hesitate to recommend or use again.

28 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi, Robert. Thank you for taking the time to share your review with us. We're delighted to hear that Mike provided such approachable and patient support throughout your bathroom design journey, helping you explore your options and delivering a first-class experience. It's also fantastic to know that the service from our store teams and installers met your expectations once again. Thank you for your continued loyalty and recommendation. - Scott H

Oceniono na 5 z 5

We were planning a new kitchen in our…

We were planning a new kitchen in our do-er upper. From the initial home visit to quoting nothing was too much trouble for Farhan. Unfortunately at this stage we're not proceeding due to the way of the world but we will revisit again in the new year for sure.

29 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hello, Thank you for your kind words! We're so pleased to hear that Farhan provided such excellent service during your kitchen planning. We completely understand that circumstances can change, and we'll be here to help when you're ready to revisit your project in the new year. - FC

Oceniono na 5 z 5

Staff were very helpful going above and…

Staff were very helpful going above and beyond, managed to get all the items I needed, great overall shopping experience👍 would recommend

24 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Karl, We're so pleased to hear that you had such a positive shopping experience and that our team was very helpful, going above and beyond to assist you. It's wonderful to know you found all the items you needed! - Sean

Oceniono na 5 z 5

Great experience from start to finish.


Great experience from start to finish.
Kris helped me design my perfect kitchen. Very patient when I changed my design and helped with my new ideas.
Now feel as proud as a peacock 🦚😂👍

28 lutego 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hello Judith, We're so pleased to hear about your fantastic experience! It's wonderful that Kris was so patient and helpful in designing your perfect kitchen. We're delighted you're so happy with the result! -JG

Oceniono na 5 z 5

Great service

Great service,
kind team members, very welcoming and reasonable prices

23 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Billy, We're so pleased to hear that you experienced great service and found our team members to be kind and welcoming, along with reasonable prices. We truly appreciate your positive feedback. - Sean

Oceniono na 5 z 5

Fantastic support for our local Sea Scout Group

We contacted Wickes to ask whether they might be able to support our Christmas Grotto and Christmas Market at 6th Ramsgate Royal Harbour Sea Scouts, and the support we received was absolutely fantastic.

The team very generously donated 10 floodlights to help us light the event, which will make a huge difference to us and help us create something really special for local children and families this Christmas.

Communication throughout was brilliant, and they went out of their way to help a local community group.

A massive thank you to everyone at Wickes involved for your generosity and support — it genuinely means a lot to all of us at 6th Ramsgate Royal Harbour Sea Scouts! ⭐⭐⭐⭐⭐

22 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Matthew, We are so pleased to hear about the positive impact our support has had on your Christmas Grotto and Christmas Market. It's wonderful that our donation will help create something special for local children and families this Christmas. We appreciate your kind words. - FC

Oceniono na 5 z 5

Farhan at the Broadstairs branch of…

Farhan at the Broadstairs branch of Wickes was really helpful, friendly and polite and offered some good design ideas and solutions for optimising my kitchen space. The prices and discounts on offer were also very good.

7 września 2026
Opinia niezależna
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Odpowiedź od Wickes - Broadstairs

We're so pleased to hear about your fantastic experience, Carol! It's wonderful that Fahran was really helpful, friendly, and polite, offering good design ideas and solutions. We're delighted you found the prices and discounts very good. - Andrew

Oceniono na 5 z 5

Friendly staff.

Just visited Wickes in Broadstairs as my husband and I often do and always find the staff helpful and willing to have a chat and a laugh with you especially Jackie. We know that due to no fault of theirs they are sometimes run off their feet but generally the wait is not too long.

8 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

We're so pleased to hear that our team consistently provides you with helpful and friendly service. It's wonderful to know that you enjoy your visits and appreciate the efforts of our colleagues, even when busy. Thank you for your kind words! -AK

Oceniono na 5 z 5

I use wickes everyday

I use wickes everyday. It has everything I need for my business.
The cashier’s are all very friendly and helpful. My favourite is a lady called Jackie, she is always nice and nothing is too much trouble for her. She is always friendly to my grandson when he comes to work with me

8 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

We truly appreciate your kind words! It's wonderful to hear that our store provides everything you need for your business and that our team members are friendly and helpful. We are especially glad to know that Jackie consistently provides excellent service. -AK

Oceniono na 5 z 5

I love Wickes so much

I love Wickes so much, good prices, the staff are wonderful, Jackie and Emma, Becky are to members of staff which have become friends, Pop down and check them out

8 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hello Matthew, We're so happy to hear you enjoy shopping with us and that Jackie, Emma and Becky have made such a positive impression! We appreciate your kind words. -JG

Oceniono na 5 z 5

Great service, with a smile.

Ive used Wickes a lot of recently & everytime I’ve been in I have received excellent service from Jackie. Always have the stock I need and are always helpful with the click&collect process.

8 września 2026
Opinia niezależna
Logo Wickes - Broadstairs

Odpowiedź od Wickes - Broadstairs

Hi Martyn,

We are so pleased to hear about your positive experiences with us! We appreciate you highlighting the excellent service you received from Jackie and our helpful click and collect process. -Ellysse

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