Wickes - Borehamwood Recenzje 93

Wynik TrustScore: 4 na 5

4,2

Elstree Way, Unit 1, Elstree Trade Park, Borehamwood Hertfordshire, WD6 1GJ, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were helped by a lady called Dulcy she was incredibly helpful especially as my 83 year old mother was dreading going to purchase paint and items needed. Dulcy answered questions wood painting, mi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’m absolutely thrilled with my new bathroom, designed by Paul at Wickes. From start to finish, he was professional, attentive, and full of great ideas. He helped me create a space that’s not only... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Dulcy was very supportive with service on maybank holiday mon, to us ;buying & sellingretractable hozelock garden reel from her experience.She was happy to order the reel for delivery tuesday.Well d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Yesterday I had the pleasure to visit your store, I was looking for something specific and couldn’t find it. Lucky I asked, possibly the most helpful assistant I have ever come across whilst vi... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Borehamwood

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Napisane przez firmę

Promise 1

Dane kontaktowe

  • Elstree Way, Unit 1, Elstree Trade Park, Borehamwood, Hertfordshire, WD6 1GJ, Zjednoczone Królestwo

  • +442089532500

4,2

Dobra

Wynik TrustScore: 4 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Altin I am so grateful to this…

Altin I am so grateful to this gentleman.
So helpful and kind

15 maja 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Eddine, Thanks for taking the time leaving your review. We are glad to hear of your positive experience in your local Wickes store. Thanks again for the kind feedback. -JL

Oceniono na 4 z 5

Dulcy was very supportive with service…

Dulcy was very supportive with service on maybank holiday mon, to us ;buying & sellingretractable hozelock garden reel from her experience.She was happy to order the reel for delivery tuesday.Well done Dulcy and Wickes ,i'll be returning again🍻🥰

4 maja 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi, we appreciate you sharing your positive experience. It's great to hear that our team member was so supportive with your purchase, and we look forward to your return. -LG

Oceniono na 1 z 5

Do not buy your Sika brick and patio…

Do not buy your Sika brick and patio cleaner at Wickes, they are charging £13.00 for 5 litre go to builder depot where it is only £3.59 for 5 litre, I was under the impression that Wickes were the better value of the sheds, maybe they used to be, I’ll be looking around in future.

27 kwietnia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Tony,

We appreciate you bringing this to our attention. We're sorry to hear about your experience and that you feel this way. We'll look into our pricing. Thanks for your feedback. -Ellysse

Oceniono na 5 z 5

Brilliant helpful service

I couldn’t find what I needed but Jason stepped in, found everything quickly and also gave some advice on how to fix it. Great service, friendly with a smile :-)

6 kwietnia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Nadia, We're happy to hear that you received excellent assistance and helpful advice from Jason, We appreciate you taking the time to share your positive experience with us. - Sean

Oceniono na 5 z 5

First-rate service

I was looking for something very specific - a small bolt for my greenhouse - and couldn't find it on the shelves. Dulcy went out of her way to help me. She had a hunch what I needed was there and searched until eventually she found it. I had already failed in another shop, so was really grateful to her. Plus she was extremely friendly and we had a good laugh about it all. Excellent service all round!

7 kwietnia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

We're so happy to hear that we could help you find the specific item you needed! We appreciate your kind words and are glad you enjoyed your experience with Dulcy. Thank you for your positive feedback! -AK

Oceniono na 2 z 5

Disabled bays full of vans

Terrible for disabled you got workmen in vans parking in all the disabled bays with no badges.
Hard for us with mobility issues
Complain to the store they do nothing

14 lutego 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hey there, thank you for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Borehamwood store when trying to use the disabled bays. I have raised this with the store directly to investigate and hopefully resolve this for future visits. - Dylan

Oceniono na 1 z 5

I had my bathroom fitted last year.

I had my bathroom fitted last year.
It’s still under warranty.
Had a leak under the bath and couldn’t get hold of anybody to come and fix it.
Customer service absolutely poor

28 marca 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hey Tasha, thanks for your valuable feedback, and I'm sincerely sorry to hear about your bathroom leak. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Oceniono na 1 z 5

Beware of Wickes. They will not replace missing parts or refund

Rating should be 0
Had a 500 3 draw base unit delivered but it arrived incomplete. Wickes will not replace the missing part. They scam you into buying another unit so I can complete my draw cupboard.
Can not replace or buy missing part from order unless I purchase a complete unit. I have spent over £10k in the last 18months poor business and customer service I will not continue with my £33k new kitchen I will be taking my services else where, all for the sake of missing draw.

Update reply from Wickes. Nothing is mention what they are going to do about it, only to say they appreciate my review 😂😡
Reply from Wickes
An hour ago
Hi Pamela, We appreciate you bringing this to our attention. We regret to hear that a part was missing from your unit and you were unable to purchase it separately. This is not the standard we aim for. Thanks for taking the time leaving your review. -JL

1 lutego 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Pamela, We appreciate you bringing this to our attention. We regret to hear that a part was missing from your unit and you were unable to purchase it separately. This is not the standard we aim for. Thanks for taking the time leaving your review. -JL

Oceniono na 5 z 5

Just been to Borehamwood store

Just been to Borehamwood store
Met with member of staff, Jason, who helped me with a small problem to do with nuts and bolts
A real gentleman
Always good to come to Wicked!!
Thanks
A M Taylor

5 lutego 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Mr & Mrs Taylor, we're happy to hear that a member of our staff was able to help you with your issue. We appreciate your kind words and are glad you enjoyed your visit! -LG

Oceniono na 5 z 5

Sue was brilliant

Sue was brilliant - would use her and highly recommend her

23 stycznia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hey Joanne, thank you so much for your amazing feedback and I'm delighted you enjoyed the service from Sue in our Borehamwood store! - Dylan

Oceniono na 5 z 5

We were served by Suhail

We were served by Suhail. He was incredibly obliging and helpful and went out of his way to help us choose and to advise us.
He answered all of our questions and should be highly commended for his communication skills and helpfulness

11 stycznia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi, Mr & Mrs Lobatto. Thank you for taking the time to share your experience with us. We are really happy to see that Suhail was really helpful and answered any questions you had. Thank you again for your kind feedback. - Scott H

Oceniono na 4 z 5

Best service in town

I visited 3 different suppliers in last week and found Wickes designer is best. They are the ones who provided their professional advice in planning whereas others just showed what they got and left for us to design or just copied what we got.

3 stycznia 2026
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hey Dipak, thanks for your wonderful feedback and I'm glad you enjoyed the design service in our Borehamwood store! - Dylan

Oceniono na 5 z 5

My go-to DIY store.

My click and collect goods were waiting for me.
I need other stuff and Ownet and Dulcy were very helpful.
The store is well laid out, very tidy and well stocked.

29 listopada 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

We're happy to hear that your click and collect order was ready and that our team members were helpful. We appreciate your positive feedback regarding our store's layout and stock.
- PP

Oceniono na 5 z 5

Came into the store looking for a…

Came into the store looking for a paint. I couldn't find it so I ask the staff member called Kam if they could help. He asked what one it was and then took me to shelf it was on. Couldn't be happier with the service

21 listopada 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi, Liam. Thank you for taking the time to share your review with us. We are really happy to see that, Kam, was able to help you find the paint you were looking for. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Wicks was amazing ,

Wicks was amazing ,
Dealt with a lovely man called suhail ,
What can I say he went beyond my expectations of customer service, he needs to teach company’s , what a people’s person is , I had a 💯 percent service ,
And want to thank him for delivering ,
If anyone is reading this review ask for suhail ,
For your kitchen or bathroom ,
You will not be disappointed on service ,
Want to thank him so much,

8 listopada 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hey Diane, thank you for your five star review and I'm delighted that Suhail in our Borehamwood store was first class throughout your visit, enjoy your new space! - Dylan

Oceniono na 5 z 5

Great service by staff member

Hi, been coming to borehamwood Wickes regularly as I’m a plumber and live local. Been served by a guy called Suhail who’s been AMAZING. Approachable and very very helpful.Very polite and respectful and willing to go extra mile to get what you need.

7 listopada 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Consumer, We're happy to hear that you had such a positive experience in our Borehamwood store. It's great to know that Suhail was so helpful and approachable. We appreciate your feedback! -LC

Oceniono na 5 z 5

Go Find Dulcy she is all you need in Wicks …

We were helped by a lady called Dulcy she was incredibly helpful especially as my 83 year old mother was dreading going to purchase paint and items needed. Dulcy answered questions wood painting, mixed paint colours advised cleaning products this lady is such an asset to you..
Go in and find her she is delightful

21 października 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dulcy in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

I had a brilliant experience with Jason…

I had a brilliant experience with Jason at Wickes in Borehamwood. He was extremely knowledgeable, very helpful, and incredibly patient. He was quick to assist me and took the time to make sure I fully understood everything—nothing was rushed or overlooked. It really made a difference to feel so well supported. Thank you, Jason!

23 września 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi, Christina. Thank you for taking the time to share your review with us. We are delighted to see that, Jason, at our Wickes store in Borehamwood, was knowledgeable, helpful and patient. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Replacing my Toilet seat

I wanted to replace the damaged toilet seat that came with the bathroom I had bought from Wickes a couple years back the manager went all out , checked my bathroom order from back then to get exact specifications, placed the order tracked it and informed me of the delivery date, customer service per excellence , thank you to the manager and his team

11 października 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Busola, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Oceniono na 5 z 5

Great customer service

Needed to change some grouting sand to a different colour. Unfortunately the purchase date was beyond the 30 day period. The manage Dulcy was very helpful in tracing the order and helping with the exchange! Borehamwood store.

15 października 2025
Opinia niezależna
Logo Wickes - Borehamwood

Odpowiedź od Wickes - Borehamwood

Hi Ajit, thank you for taking the time to leave a review. We are happy to hear that despite the order being outwith the returns period the manager was still able to help you. -LG

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej