Wickes - Banbury Recenzje 79

Wynik TrustScore: 4.5 na 5

4,5

Southam Road, Banbury Oxfordshire, OX16 2RR, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Vreau sa ii mulțumesc domnului Trevor Williams pentru tot ajutorul oferit de la începutul procesului pana la sfârșit. El ne-a oferit toate informațiile de care aveam nevoie, ne-a răspuns la toate în... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We went to collect some engineered wood flooring and were told it was end of line due for an uplift. Charlotte was so helpful, sourcing the remaining stock at the Banbury store and calling ahead to 2... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Gemma was great and really helped us get things started after not really knowing how to start. We had a kitchen extension to an existing Wickes kitchen and Gemma made sure we got everything just ho... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Lovely chap came out for the free bathroom design service. However, I’m afraid we wasted his time. It does not say on the website that Wickes do not do partial refits, we only wanted and new bath and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep żelazny
  2. Wyposażenie łazienek
  3. Sklep z przyborami kuchennymi
  4. Energia słoneczna

O Wickes - Banbury

Napisane przez firmę

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Napisane przez firmę

Promise 1

Dane kontaktowe

  • Southam Road, Banbury, Oxfordshire, OX16 2RR, Zjednoczone Królestwo

  • +441295278288

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Oceniono na 5 z 5

Great customer service

Managed to get all the materials I needed and had great service from Bethany who recommended signing up for a trade card with a quick explanation of the benefits 👍

28 maja 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Daniel, we're so glad you found everything you needed! We appreciate your kind words about Bethany. - LR

Oceniono na 5 z 5

Very happy with the service so far

Very happy with the service so far, Trevor came out did a lovely design for our new bathroom. Couldn't have been more helpful. Thank you.

21 maja 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Jenny, we're so glad Trevor provided a lovely design and was helpful with your new bathroom. Thank you for your kind words! -LR

Oceniono na 4 z 5

Lovely chap came out to quote

Lovely chap came out for the free bathroom design service. However, I’m afraid we wasted his time. It does not say on the website that Wickes do not do partial refits, we only wanted and new bath and shower, plus partial tiling. Apparently the sub contractors they use will only do full refits. He offered to help source the replacement parts from Wickes so I could do it myself or find my own contractor, but that all he could offer. I will now have to do it myself and source the replacement bath and shower refit online from various sources and not exclusively Wickes. It’s a shame it is all or nothing.

18 kwietnia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Si, We appreciate you sharing your experience and are sorry our service didn't meet your needs. We're grateful the design consultant was helpful. We'll review the website's clarity regarding full refits to prevent future confusion. Thank you for your feedback. -Summer M

Oceniono na 5 z 5

Big thanks for Mr Trevor Williams

Vreau sa ii mulțumesc domnului Trevor Williams pentru tot ajutorul oferit de la începutul procesului pana la sfârșit. El ne-a oferit toate informațiile de care aveam nevoie, ne-a răspuns la toate întrebările pe care le aveam. De-asemenea ne-a oferit sfaturi utile pentru a ajunge la rezultatul dorit.

I would like to thank Mr. Trevor Williams for all his help from the beginning of the process to the end. He provided us with all the information we needed and answered all of our questions. He also gave us useful advice to help us achieve the desired result.

7 kwietnia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Ioana, We're happy to hear that you had such a positive experience. It's wonderful to know that the assistance and information provided were helpful to you throughout the entire process. Thank you for your kind words! - Sean

Oceniono na 5 z 5

Exceptional design service

Trevor was exceptional at listening to what I wanted and turning my information into a design that I had in mind and a good value for money quote.

4 kwietnia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi, We're happy to hear that the design met your expectations and that you found value in our quote. Thank you for sharing your positive experience with us! -Summer M

Oceniono na 5 z 5

New kitchen

We are really pleased about our recent kitchen bought from Wickes in Banbury. Trevor designed a first class kitchen which was expertly fitted by Dean and his team.

20 marca 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hey there, thanks for your wonderful feedback, and I'm glad that Trevor and Dean were first class throughout your kitchen design and installation, enjoy your new space! - Dylan

Oceniono na 5 z 5

I’ve just been to Wickes Banbury and I…

I’ve just been to Wickes Banbury and I was bowled over by the helpful nature of two young staff members who aided me in
my quest for patination oil. And they didn’t do that thing when sometimes you go into a DYI shop and you’re made to feel
Like an idiot. Brilliant fellas, thank you.

1 kwietnia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Daren, Thanks for taking the time leaving your review. We're happy to hear that our staff were so helpful during your visit. It's great to know they made you feel comfortable and supported in finding what you needed. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Gemma was great!

Gemma was great and really helped us get things started after not really knowing how to start.

We had a kitchen extension to an existing Wickes kitchen and Gemma made sure we got everything just how we wanted, wasn’t pushy and really took the time to double check everything.

20 marca 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Alastair,

We appreciate you sharing your experience. It's great to hear that you felt supported by Gemma and that they helped you navigate your project and double-checked everything. -Ellysse

Oceniono na 5 z 5

Trevor was a great knowledgeable…

Trevor was a great knowledgeable bathroom guru!!!

19 lutego 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi, Caroline. Thank you for taking the time to share your review with us. We are delighted to see that Trevor provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Oceniono na 5 z 5

Visited Wickes Banbury on multiple…

Visited Wickes Banbury on multiple occasions, have always found Andrew very friendly and approachable

31 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

We're happy to hear that Andrew is very friendly and approachable during your visits to our Banbury location. Thank you for your feedback. -AK

Oceniono na 5 z 5

It was the fact that they did what they…

It was the fact that they did what they said and advertise what they do' the help from start from the designer to the fitter made it all an easy process.

30 sierpnia 2025
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

We appreciate you sharing your thoughts. We're happy to hear that the designer and fitter made the process easy and that we delivered on our promises. -AK

Oceniono na 5 z 5

I couldn't find what I needed Bethany…

I couldn't find what I needed Bethany was great she knew what I was talking about and which aisle it was in

26 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Trev, we're happy to hear that you had a great experience. It's wonderful that our team member was able to assist you in finding what you needed. Thank you! -LG

Oceniono na 5 z 5

Charlotte was amazing, sourced us end of line stock in other local stores

We went to collect some engineered wood flooring and were told it was end of line due for an uplift. Charlotte was so helpful, sourcing the remaining stock at the Banbury store and calling ahead to 2 other local stores to hold back their stock for us to collect to ensure we had enough packs for our project. She really went above & beyond and was so patient checking stock in other stores, thank you so much!

18 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

HI Emily, Thanks for taking the time leaving your review. We are happy to hear that Charlotte was able to help you locate the flooring you needed at another store after being told it was end of line and called ahead to make sure they held the stock for you. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

I used click and collect at the banbury…

I used click and collect at the banbury store, it was easy and straight forward. I arrived at the store my order was ready and on a trolley. I was just thinking how I would manage the three heavy salt bags, when a cheerful staff member asked if I needed help to my car. Tony was really helpful polite and friendly. I would definitely recommend this store. Thank you

15 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Liza,

We appreciate you taking the time to leave a five-star review! We're delighted to hear that your click and collect experience was easy and that Tony was helpful. Thank you for recommending our store. -Ellysse

Oceniono na 5 z 5

Went into Wickes to look for a screw…

Went into Wickes to look for a screw from a flat pack kit. Tilly was very helpful and I got what I required.

14 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi, Thanks for taking the time leaving your review. We are happy to hear that Tilly was able to help you get the screw that you needed that was missing from the flat pack kit. Thanks again for the kind feedback. -JL

Oceniono na 5 z 5

Very knowlegable Deputy Manager

I visited the Banbury store before finalising my order for a new kitchen. Charlotte was very helpful and she helped me chosing the right item for my kitchen.

17 grudnia 2025
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hey Jo, thank you for your amazing feedback, and I'm glad that Charlotte was able to help you out with your kitchen in our Banbury store! - Dylan

Oceniono na 1 z 5

Order item on click and collect picked…

Order item on click and collect picked items (wall panels) were all damaged the staff were well aware of this and told us that all the ones they had available were damaged, for us a wasted trip of 50 miles, they could deliver at a cost of £4 but werent prepared to waive this. Available staff unhelpful, you could see why their car park was empty and the B&Q car park busy, they could take some hints from the gentleman on the bathroom counter in B&Q there who was very helpful and even helped with taking goods to car.

9 stycznia 2026
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi, Jane. Thank you for taking the time to share your review with us. We are sincerely sorry to see that your click and collect order was damaged when you arrived, and that no other wall panels were available making for a wasted trip. We're also sorry to see that you're not happy with the service you received in store. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Oceniono na 5 z 5

I’ve been shopping at Wickes for a few…

I’ve been shopping at Wickes for a few years now and I’ve never been served at the counter by such a lovely warming young lady called Bethany. Shes so helpful and very knowledgeable.
Makes coming into Wickes a pleasure

4 grudnia 2025
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi Jack.

We're happy to hear that you had such a positive experience in our store. It's great to know that Bethany made your visit so pleasant with their helpfulness and knowledge. We appreciate your feedback!- PP

Oceniono na 5 z 5

Bethany

Goes above and beyond!very helpful and friendly thank you 😊

20 grudnia 2025
Opinia niezależna
Logo Wickes - Banbury

Odpowiedź od Wickes - Banbury

Hi, Jack. Thank you for taking the time to share your review with us. We are really pleased to see that Bethany always goes above and beyond to provide a friendly and helpful service. Thank you again for your kind feedback. - Scott H

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