As others have said, they have changed the ingredients. One of our cats hasn't eaten for over a week, to the point we were looking to take him to the vets. Read these reviews and brought some Purina a... Zobacz więcej
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Zobacz, co mówią recenzenci
The only thing worse than their product, is their atrocious customer service... In particular, Paul. Awful product which isn't sealed properly, resulting in mouldy food, not only in the packet, but al... Zobacz więcej
My two cats have enjoyed Whiskas chicken in jelly tins since I've had them - however they won't touch the new recipe! Ended up buying Asda tiger food which they seem to love - win, win situation as i... Zobacz więcej
Yet another company jumping on the band wagon treating customers as if they are stupid whilst ripping them off, by reducing the pouch size. Not enough in one 85g pouch and too much by opening two pouc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Deliciously balanced meals that will keep your cat running to the bowl everytime.
Dane kontaktowe
3D Dundee Road , SL1 4LG, Slough Berkshire , Zjednoczone Królestwo
- 0800 064 8484
- contact@ukp.mars.com
- www.whiskas.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Inni użytkownicy przeglądali również
Bad recipe change - customer lost
Ive been buying Whiskas for 20+years and had 4 cats. For the first time, we have been forced to stop using Whiskers. My cats, 12 and 1 simply can't stomach it. Physically sick and not well for days, took ages get get them settled again. Weve now changed to a completely different brand. Why change a perfectly good recipe?
Whiskas' cat food good, but can improve
Whiskas is a healthy cat food brand and mainly consists of protein from animal, but should be available in cardboard boxes, not plastic- it is bad for the environment.
My 19 year old cat has been sick twice…
My 19 year old cat has been sick twice after eating your new recipe 7+ and 11+ fish in jelly. So I won't be giving her Whiskas anymore. Also why has the price gone up to £5.00 a box while the packet has gone smaller? I've been buying Whiskas for years but not anymore.
My cats will not eat the new recipe :(
My cats will not eat the new recipe :(
Please bring back the old fish flavours as that was all they would eat !
Absolutely dreadful to find pack size…
Absolutely dreadful to find pack size of pouches now only 85g. This is not acceptable
Pouches of whisked feasts now only…
Pouches of whisked feasts now only 85gms not 100gms. Cat won’t touch it and really hungry all the time. Switching brands. Whisk as what have you done?? Losing customers hand over fist
Cats unimpressed with new recipe
Reducing the pouch size is understandable with the current financial difficulties but the change if recipe has left my two cars very unimpressed. I will no longer be buying Whiskas despite being a loyal customer for many years.
Rubbish re-branding my cat now won't eat
Like lots of other posts on here my cat won't eat the newly re-branded Whiskas, and I too now have a huge box of cat food he won't touch. I emailed their customer services 5 days ago and have yet to get a response. A bad way to treat a previously very loyal customer.
Another person (cat) who's not happy…
Another person (cat) who's not happy with the recipe change.
We buy the tins and the last few packs have been noticeably different.
This doesn't bother the cat, who will eat anything, but since it changed he has had very loose stools - not quite diarrhea, but definitely not right.
Please reconsider.
New recipe ‘Poultry Feasts’ is rubbish
My cat has eaten your old recipe poultry in jelly for many years with no issues, but the new recipe ‘poultry feasts’ made her very sick and it took me days to get her back to herself. Why have you changed this recipe? I will now be swapping to an alternative brand. Any ideas on an alternative gratefully received as I can see that many others have swapped to alternative brands too.
New Whiskas Made My Cat Really Ill
Don't know what you have put in this food but it has made my cat ill, your new food has given my cat a very bad tummy and he is crying all the time, he won't touch it now. I wouldn't be surprised if you have put ground up insects in it. It's disgusting I will not be buying this food again and will find an alternative. You have permanently lost a life long customer
My cat loved your old food but now…
My cat loved your old food but now every time he eats it he is throwing up reading the reviews I now know that you have changed your recipe now I need to find another brand he will love well done another customer lost
Total rip off price has gone up and the contents…
The price has gone up and the contents are smaller,total rip off,I won't be buying again!!
Rubbish new Whiskas
My two cats have enjoyed Whiskas chicken in jelly tins since I've had them - however they won't touch the new recipe! Ended up buying Asda tiger food which they seem to love - win, win situation as its just over 76% of the Whiskas price - hope you're proud of yourselves - look where going for profit over customer satisfaction has got you!
The new sachets of cat food are so much…
The new sachets of cat food are so much smaller and the food no longer appeals to my cat. Extremely disappointed.
Disgusted at reduction of sachet size!
Disgusted that Whiskas meat pouches have been reduced from 100g to 85g! Not only are they now more expensive than they ever have been, but we are getting less for our money. Shame on them! Very sneaky.
Awful
Awful. What on earth happened. Can’t buy it now, they won’t eat it. Such a disappointment as they loved Delight. Won’t be buying in the future
Firstly a change in weight for food…
Firstly a change in weight for food pouches means I have to feed two at a time! Secondly change in recipe for 7+ poultry product has not gone down well in fact not at all and as my cat does not have any teeth he cannot make up for this by eating more dry food with throwing up! What a mess, I will now have to try and find a food he will eat…….
Pouch size cut from 100g to 85g
How disgusting that Whiskas has cut the size of their pouches from 100g to 85g but kept the price the same. I now have to feed my cat an extra pouch a day or let her go hungry. This is such bad practice. I would rather they had put 50p on the price and kept the pouch size the same. Also since changing the recipe my cat won't touch it, so I will now have to find an alternative as she doesnt like Felix any more either since they also changed their recipe!!!
Mars PETFOOD why don’t you respond to your customers!
I have had the same issue as many other pet owners with the change of recipe for Whiskas cat food, my cat will not touch it, I have travelled miles to try and buy boxes of the old recipe. Eventually there will be no old product available. It is costing me pounds to keep trying new products that are usually sold in boxes of at least 12 sachets so you can’t just buy one to try! Mars pet food that manufacture Whiskas couldn’t care less if you change brand to Iams, Royal Canin or Sheba as that is one of their products anyway so you are still supporting this uncaring company. Find a brand that your cat likes that is not one of their products- that will hit them the hardest!
I did one will NEVER buy a Mars pet food product again and I spend hundreds of pounds a year on cat food, supporting rescue centres and stray cats, foxes and hedgehogs.
Also you notice that Mars cannot even be bothered to make any response to comments on Trustpilot. They just hope the fuss will all die down soon and go away!
MARS PETFOOD please explain your reasons!
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