Stock clearance purchase: Quality was great despite being "slight second", the inner defaults were really not troublesome at all. The delivery was quite fast (a few days) but the shipping cost... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service again. Second purchase from these guys. The item this time was already made and arrived super quickly , a few days and it was with me. Great quality, made really well. Plus their stuff... Zobacz więcej
The order was for my niece who lives a somewhat unpredictable life running a small printing business. I am used as a receiving post for her as she cannot rely on home presence at a time when the post... Zobacz więcej
Ich habe sowohl ein Oberteil wie auch einen Rock bei Westwardbound bestellt, auf Maß und Express. Außerdem hatte ich noch leichte Änderungswünsche bezüglich der Maße. Es wurde alles zu meiner Zufriede... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą damską
- również w kategorii:
- Sklep z odzieżą męską
Napisane przez firmę
Westward Bound is an independent British latex fashion design house and manufacturer, creating distinctive clothing for women, men and anyone who wants to express their individual style. Established in 1992, we design, develop, pattern-cut and handcraft every garment in our own studio and workshop in Plymouth, England. Nothing is outsourced, giving us direct control over design, construction, fit and finishing. For more than 30 years, Westward Bound has built an international reputation for high-quality natural rubber latex clothing, including dresses, catsuits, corsetry, lingerie, separates and statement fashion pieces, with Standard and Bespoke sizing available across much of our collection.
Dane kontaktowe
2 Tavistock Place, PL4 8AU, Plymouth, Devon, Zjednoczone Królestwo
- helpline@westwardbound.com
- www.westwardbound.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love the Dominatra skirt. Hate all the extra charges
I ordered a Dominatra skirt which I love. I didn’t give 5 stars as there are so many add-on charges when I ordered it feels a bit depressing. For instance having pearlsheen is an extra 15%, the delivery is normally 25-30 workings days unless you pay up to 40% extra for fast track. Ouch. I like the skirt. I hate the extra charges.
Made to order catsuit
The made to order latex catsuit turned up faster than expected, and to a very high quality! It's stunning!
Wonderful item beautifully packaged and…
Wonderful item beautifully packaged and delivered promptly.
Excellent product
Excellent product, great service.
Very happy to have purchased from them.
Disastrous purchase
I bought a very simple long sleeved dress recently - wish I hadn't now. I wore it (first time) out to an event on 5th March and the seams fell apart - literally! It wasn't a tight fit. The first seam to go was the front of the left shoulder and then things went from bad to worse with the left side seam going then the right, then the right shoulder.... Remember, I was out in public at an event when this happened! I had to cover up with a big coat (luckily I had one - it was chilly outside) and return to the hotel, obviously upset and more than a little angry.
I reported this to WB by email (no telephone number for customer service) and got a swift email back:
"Thank you for your email and I am sorry to see that the seam has come unglued. Our garments are thoroughly checked prior to dispatch so this is very unusual.
Please return the dress to the address below so that the garment can be fully inspected and the issue resolved. We will of course reimburse the postage cost to return the item up to the value of £9.50"
I did as asked and returned the dress, provided proof of postage and waited. The next email on the 9th March read:
"I have received the dress back.
We apologise that the seams have not bonded. We are having a new dress made for you which will be dispatched within the next few days.
I will forward your details for a postage refund.
Once again many apologies"
The replacement dress duly arrived on 17th March (why you get 2 stars). No goodwill gesture, voucher or note. So thanks for that.
25% charge for exchange of size is ridiculous
Expecting people to pay at extra 25% for an exchange of sizing and 30% for a refund if the item doesn't fit, when standard sizing not tailoring is purchased, and you can easily sell the item again, is ridiculous. You don't have a store where items can be tried on, so best guess is our only option and sometimes items don't fit.
For purchasers I have bought Westward Bound through Amazon and going that route they will tailor items for you even if you buy a standard sizing. For some unknown reason they don't do it when purchasing directly from them.

Odpowiedź od westwardbound.com
Great service and good value
Always great service and delivers as promised, reasonable prices too.
Makers of fine Latex Garments
Westward Bound are a good company to do business with. I ordered a made to order garment and the process went through seemlessly. You get updates as to how your order is progressing which is nice, when your item is despatched it arrives quickly. Will definately use again.
Gift still yet to be worn
Best quality
Excellent quality latex products. Always keep coming for more, can't go wrong!
Sexy rose gold lingerie
Geat quality stunning colours,looks very sexy on my partner .really geart service with fast delivery.
Oustanding company & product
Excellent service!
Lovely item beautifully wrapped
Great items
Great items, beautifully made, reasonable prices and quick delivery. The seconds and sales items are fantastic value for money, always worth a look for a bargin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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