WBW Solicitors Recenzje 

124
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had to process two wills. The first was my late husband's, which was straightforward as far as I was concerned and involved putting two Trustees in charge of the procedure. The second was rewritin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have recently purchased our first home and instructed WBW Solicitors to act in the purchase thereof. Gill Bratcher and her team were really helpful and the whole procedure of buying our home was s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My first point of contact was Amber and she could not have been more helpful and made the process very easy and calm, I did not encounter one single problem with how my matter was handled. I cannot re... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were kept informed on a detailed and regular basis. Our solicitor Louise was business like, quick to react, always courteous and content to make more complex issues easy for us to understand. Great... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria

Napisane przez firmę

WBW Solicitors is one of the largest legal practices in the South West, with offices based in Axminster, Bovey Tracey, Brixham, Chard, Exeter, Exmouth, Honiton, Launceston, Newton Abbot, Paignton, Seaton, Sidmouth, and Torquay. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services, across a wide range of areas and commercial sectors.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

124 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(124)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 68

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Oceniono na 5 z 5

Excellent Solicitors

We found WBW Solicitors through a websearch tool and from our first enquiry to our last communications they were totally professional, extremely helpful and knowledgeable and were very quick and fair to bring our issues to a successful close, keeping us informed and updated all the way. We would have no hesitation in recommending 100%

9 września 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Jane,

Many thanks for your 5-star review and feedback. We are delighted that WBW made such a positive impact on you.

Best regards,
WBW Solicitors

Oceniono na 5 z 5

Highly recommended

Danielle and Louise from the Exmouth branch handled our house sale quickly and efficiently. Would not hesitate to use this company again.

21 września 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your kind words and feedback.

Oceniono na 5 z 5

Brilliant solicitor

We dealt with Louise at Launceston and she was professional and helpful through the whole long exhausting process of several buyers and some very strange issues. She always responded promptly and actively chased the sale and purchase. As always, the issue with any conveyancing is with the least efficient solicitor in the chain and this is what caused the delays - Louise did everything she could in a difficult situation.

24 lipca 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your kind words and 5-star review. We're delighted to hear that Louise was able to support you through such a challenging process. Your feedback is greatly appreciated, and we're here if you need any further assistance in the future.

Oceniono na 5 z 5

Excellent property services

I am delighted with the service I received from the Property Team at WBW Solicitors in Exmouth Devon. They recently dealt with conveyancing of a sensitive nature, offering compassion and care. They made the process as easy as possible, so thank you! Highly recommend.

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your wonderful review. We're pleased to hear that our Property Team in Exmouth provided you with the care and support you needed during such a sensitive matter. We truly appreciate your recommendation and are here if you need anything further.

Oceniono na 5 z 5

The selling of my brother's flat

I have my brother's POA. I had to sell my brother's flat in London having moved my brother to an assisted living flat in Kent. Louise Evers was brilliant a long with her team. Without Louise's kindness, understanding and patience I couldn't have gone through 10 months of worry and frustration as
I live in Devon. Please congratulate the team and my sincere thanks.

9 sierpnia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors


Thank you for your kind review. We’re glad to hear that Louise and her team were able to provide the support and understanding you needed during such a challenging time. We will certainly pass on your thanks to the team. If you need any further assistance, we are here to help.

Oceniono na 1 z 5

Misleading

We've had a terrible experience with this firm. Our elderly relative was misled about who would be dealing with her affairs. She trusted a particular employee with her estate and her affairs were handed over immediately she died. Communication with the company has been dire and emails remain unanswered causing much stress to the family. The amount of time for any action taken is undeniably led by the extra money the company is making. Full payment for the funeral etc which she had fully dealt with was left for the family to deal with and remains unsettled 7 months later. A lot of unnecessary stress and no confidence in this company.

14 stycznia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Ms Hill

We were very sorry to read your review, we pride ourselves on good Client service and would appreciate it if you could contact our Client Care Partner Jane Couch on 01626 202413 or email janecouch@wbw.co.uk with further details so she can investigate further. Jane looks forward to hearing from you.

Best Regards,
WBW Solicitors

Oceniono na 5 z 5

Absolutely First Class

I'm a little late writing this review but when you receive outstanding service, it needs to be highlighted! I had previously used Suzy Seaby for my own conveyancing and found her to be outstanding, diligent and responsive. When my Mum came to move, I had no hesitation in recommending Suzy to her. Unfortunately Suzy needed to pass my Mum's conveyancing on to a colleague through circumstances beyond her control and I was a little worried that the continuity of service wouldn't be there. On dealing with Debbie Hamzij though, I found her also to be superb - going over and beyond for my Mum in what was quite a fraught transaction. Others in the chain had opted for cheaper, factory style Conveyancers and my word, could you tell the difference. All delays, hold ups etc were due to the other Solicitors and only because Debbie was "on it" did the transaction get over the line in a timely manner. I wouldn't use any other firm and I always recommend WBW for Conveyancing to others.

6 czerwca 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors


Thank you for your fantastic review. We're thrilled to hear that both Suzy and Debbie provided you and your Mum with such excellent service, especially during a challenging transaction. We truly appreciate your loyalty and recommendation. If there's anything more we can do for you in the future, please don't hesitate to get in touch.

Oceniono na 5 z 5

Outstanding Service

Look no further, the promptness, guidance and efficiency of Louise and her associates is, and continues to be very professional, added to which this is still ongoing as our direction of purchasing a further property has altered. Since engaging their services, Louise and her team have always ensured, that as her clients we have always been notified and kept up to date with the progression of the Sale of our property. Any questions or queries that we raise are answered very well and very promptly too, even on the same day as asked.
We would highly recommend Louise Crockford

23 maja 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your wonderful review and recommendation. We're delighted to hear that Louise and her team have provided such prompt and professional service, keeping you informed every step of the way. We appreciate your trust in us and are here to support you as your property journey continues.

Oceniono na 5 z 5

I have used Louise Crockford for many…

I have used Louise Crockford for many house purchases and sales over many years now.
You won't find a more friendly professional highly efficient person who knows her job like Louise.
If you want a efficient conveyancing done then Louise and her assistant Karen are the team you need

23 lutego 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your kind words and continued trust in Louise and Karen. We're thrilled to hear that they've consistently provided you with such professional and efficient service over the years. If you need any further assistance in the future, we're always here to help.

Oceniono na 1 z 5

Don’t use them.

Don’t use them.. they are reactive, not proactive.. they promise everything to take your money and basically deliver nothing..

3 czerwca 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Ms Cavanna,

We were very sorry to read your negative review. We would very much appreciate the opportunity to investigate further and accordingly invite you to contact our Client Care Partner Jane Couch, Jane’s email is janecouch@wbw.co.uk.

Best wishes,
WBW Solicitors

Oceniono na 5 z 5

First Time Buyers

First Time Buyers and gave us an easy, stress free experience. He answered any queries and concerns promptly giving reasoned advice. The whole process went very smoothly from start to finish and I couldn’t fault the service we received. I would highly recommend Darren for any property matters that people may have.

15 marca 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for taking the time to leave a 5-star review. We are very pleased to hear that Darren Heard provided you with such a positive experience with WBW Solicitors.

Best regards,
WBW Solicitors

Oceniono na 5 z 5

tenant and landlord dispute

very proactive and always kept me updated. Nothing was too much trouble and always at the end of the phone if I needed any help or advice.

20 lutego 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thanks for the feedback and 5-star rating!

Oceniono na 5 z 5

Great service

My father and I have been using WBW to buy and sale properties over the last couple of years and we found them to be prompt, efficient, friendly and caring which was particularly important when my elderly father needed to be taken through the buying and selling process. Thank you to Louise, Danielle and the rest of the team.

4 kwietnia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for your kind words and for choosing WBW Solicitors for your property transactions. We're delighted to have been able to assist you and your family with efficiency and care.

Oceniono na 5 z 5

Excellent service.

We recently appointed Sarah Witheridge at WBW to deal with the purchase of some land adjacent to our house. Both Sarah and her assistant Sue were extremely helpful. They had a pragmatic and efficient approach to the transaction and dealt with all of our queries in a speedy and appropriate manner. They are also an absolute joy to deal with!!

14 marca 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for sharing your positive experience with WBW, especially with Sarah Witheridge and her assistant, Sue, on your recent land purchase. We are delighted to hear that you found their service both pragmatic and efficient, and that your queries were handled swiftly and suitably. It’s wonderful to know they were a joy to deal with.

We always aim to maintain high service standards, and feedback like yours is incredibly valuable. Should you need our services again, please do not hesitate to contact us.

Thank you once more for choosing WBW and for your kind words.

Oceniono na 5 z 5

Excellent service 🙏

Having bought two properties and now sold one all through Louise Crockford, I could not have been happier with the service on any occasion... The whole team are a pleasure to deal with, always quick to reply regarding any queries via email and telephone etc... All in all a 5 star service all at a very reasonable price, and they are the only solicitors I shall be using in the south west... top job again and thank you so much for everything 👍

8 lutego 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Andrew,

Thank you for your glowing review and for your continued trust in Louise Crockford and our team for your property transactions. We are pleased to hear about your satisfaction with the services provided during the purchase and sale of your properties. It's wonderful to know that our team's responsiveness and the level of care you received have consistently met your expectations, all at a fair price.

Many thanks for your kind words and for choosing us as your trusted solicitors.

Kind regards,
WBW Solicitors

Oceniono na 5 z 5

Highly Recommend

As first time buyers we were not sure on what to expect from purchasing our first home but Danielle Sowden from the Exmouth Office was brilliant.

Danielle was extremely efficient and kept us up to date with each process ensuring everything was thoroughly explained to us. Whilst we conversed over email and telephone it was never too much trouble for us to pop in to see her in person if we weren’t sure of something. We cannot fault Danielle’s communication and professionalism and wouldn’t hesitate to use WBW again if needed in the future.
Thank you Danielle!

11 stycznia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Lucy,

Thank you for recommending us and sharing your experience as first-time buyers with Danielle Sowden from our Exmouth Office. We are thrilled to hear Danielle was brilliant, keeping you well-informed and making the process clear and efficient.

We are glad you felt comfortable reaching out, whether by email, phone, or in person, and that Danielle made your first home purchase as smooth as possible.

Should you need our services in the future, we would be delighted to assist you again.

Best wishes,
WBW Solicitors

Oceniono na 5 z 5

Sale of Building

What should have been a straight forward sale of a property, turned out to be more complicated. Darren and his team handled the sale with efficiency and speed, they certainly had a lot to deal with and when above and beyond to get the sale sorted.

1 lutego 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thank you for the 5-star rating and review!

Kind regards,
WBW Solicitors

Oceniono na 4 z 5

Helpful in our land sale

In managing the legal aspects of the recent sale of a plot of land, WBW were professional and helpful. But what we really appreciated from them was their flexibility and willingness to go above and beyond the call of duty in some finnicky moments with our mortgage provider, helping us to smooth the way forward. Also, as costs went above initial expectations, they were fairness and reason itself in coming to an equitable solution. Happy to recommend.

15 grudnia 2023
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Piers,

Thanks for your 4-star rating and recommendation.

Kind regards,
WBW Solicitors

Oceniono na 5 z 5

Efficient and stress free

My Solicitor Kate from the Exmouth office was extremely efficient in her instructions to me and what I could expect to happen within the process. At no point did I not know what the process would be and the next step. Everything she said would happen did, which took the worry out of what could have been a very stressful time.

24 stycznia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Thanks for your 5-star rating and review!

Have a great day.

WBW Solicitors

Oceniono na 1 z 5

Poor Service experience. Hi I have to agree with Isla William…

Hi I have to agree with Isla William and many others I see, I will say always look at the complaints before you enter into any business with this firm WBW, they have taken so much money from my father's estate without even consulting us, they are rude and arrogant, and if you complain to the so called impartial Jane Couch, she will always side with WBW who pay her wages. I am with all the other complainants and have a look, there are lots. I did not want to give them one star but you have to to put a complaint in. Our case was started on the 8th August 2022 and we are still being charged to this date 16/08/2022, amount roughly £47000.00 so far, we are a family of five and will only receive roughly £34000.00 each so u can see that this firm is getting far more than us for doing very little we feel. Avoid this firm please u will be overcharged for there services.

16 stycznia 2024
Opinia niezależna
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Odpowiedź od WBW Solicitors

Dear Ms Hilliar

We were very sorry to read your view of the service provided. Sadly, on this forum, we are restricted in the reply we can offer, but having investigated the service provided we do not feel your review is an accurate one. As our Complaint Policy advises if our internal complaint process does not resolve a grievance our Client can take their complaint to the Legal Ombudsman who will investigate. It is disappointing that such reviews can be made by someone when we are unable, due to confidentiality, to defend ourselves by justifying the action and the reasons for our action.

Kind regards,

WBW Solicitors

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