Warranty Assist Recenzje 

741
•
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

SCAMMEEEERRRSS !!!!! Absolutely Rubbish Service ,Avoid This Warranty! Absolutely appalling service. The way this company handles claims is disgraceful. I feel completely misled and let down by... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service been using them from more then 10 years and they are great warranty company look after our customer . Specially Top guy mike hall always helping us in claims or any issues.Top Man

Reakcja na opinię

Oceniono na 5 z 5

Ryan was amazing at handling my claim. Although it was a lot of twists and turns, he was exceptional at explaining the process and mechanical terms to me. He was also very knowledgeable and empathetic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very good communication with all the staff I made contact with. They made terms easy for me to understand about my claim and what this consists of. Can’t complain.

Informacje dotyczące firmy

  1. Naprawa samochodów

Informacje przekazane przez różne źródła zewnętrzne

With more than a decade's experience selling cars in the motor trade, we understand your position as a used car dealership and the value that extended warranties can bring to your business - and your customers. With the UK's highest level of dealer support, we aim to build strong, long lasting relationships that help your company flourish. Warranty protection can be setup instant in minutes from your own personalised warranty portal. With a wide range of options you can tailor each warranty to suit your stock, providing your customers with the protection they need. For motorists, our aim is to keep you on the road, providing peace of mind so that you can fully enjoy that used car purchase. Login to your own customer portal to find information and your documents, or to get a repair started.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

741 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 82% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(741)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not worth the money pointless

Not worth the money absolutely pointless.

9 lipca 2026
Opinia niezależna
Logo Warranty Assist

Odpowiedź od Warranty Assist

Dear George,



RE: Components not listed .



Thank you for your review. It is important for readers to understand that no warranty covers non listed components or components specifically excluded.



You logged a claim for the coolant flange and oil filter housing, both of which are not listed components under your warranty plan.



The policy documents you received on May 29th contain the full list of components covered by your warranty policy.



No warranty covers components that are not listed as to do so would be unfair to other members who must pay through increased premiums.



A manager has been in touch to discuss your case.



Regards

Rory

Oceniono na 5 z 5

Absolutely faultless service from Ryan

Absolutely faultless service from Ryan, great communication, clear information and a genuinely nice person to have look after me.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Dax,

We’re delighted to hear that you had such a positive experience with Ryan. Providing clear communication and great service is exactly what we strive for, so it’s fantastic to know he delivered on that.
We’ll be sure to pass along your lovely feedback to him—it will mean a lot. If there’s ever anything else we can help with, please don’t hesitate to get in touch.

Gabby

Oceniono na 5 z 5

Friendly and Professional Team

After initially feeling disappointed with the outcome of my claim, Warranty Assist has since reviewed the matter and the issue has now been resolved.

There was a misunderstanding around the claim, but the issue was resolved after I spoke with the team. I understand that Dan Garcia, the account manager, was involved in resolving this, and I appreciate his help with this.

The complaint was handled professionally and a positive resolution was reached. Based on the support I have now received, I would be happy to recommend Warranty Assist to friends and family.

Thank you again to Dan Garcia and the team for their assistance.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Ashvin,

Thank you for your feedback.
We’re glad we were able to resolve the issue and turn your experience into a positive one. We really appreciate your patience and your kind comments about Dan and the team—we’ll be sure to pass them on.
Thanks again for your recommendation!

Gabby

Oceniono na 5 z 5

Thanks to Adam and Dane for sorting my…

Thanks to Adam and Dane for sorting my claim quickly. New alternator is in and running, and got my car back! Polite and friendly staff, communication is good throughout the process, cheers guys.

28 maja 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Craig,

Thank you for your great feedback!
We’re really pleased to hear Adam and Dane were able to sort your claim quickly and get you back on the road. It’s fantastic to know you found the team polite, friendly, and communicative throughout.
We’ll be sure to pass your comments on—thanks again!

Gabby

Oceniono na 3 z 5

Warranty Assist is useless

I am happy to admit when I am wrong and my review below was based on the believe that no communication was forth coming from Warranty Assist when in fact they were working with the supplying car dealer unbeknown to me. Following my review an employee of Warranty Assist Dan Garcia contacted me on a number of occasions and was relentless in his quest to have me fully understand that our frustrations were not all of Warranty Assists doing and whilst there were some breakdowns in communications, on the whole responses by and large were forthcoming, so I accept that my initial review was to an extent incorrect.

After writing the review below Warranty Assist quickly reached out for further details so that they apparently could respond to our claims that we have been totally ignored I immediately sent them further information including the policy number and guess what ? we’ve been completely ignored and today the useless policy expires !! Maybe they’re Accepting our review

Warranty Assist is not worth the paper it is written on We bought a used car that developed faults within the first 2 months and whilst they were quick to initially respond instructing us to first have a diagnostic check and report back, we paid for the diagnostic check as every garage we spoke to, wouldn’t entertain dealing with Warranty Assist who then ignored us completely, our emails remained unanswered as they still do nearly 6 months on. Today we have received a reminder that their cover is about to expire which they say will leave us exposed !! This is no more than a dangling carrot offered by motor traders trying to sweeten a deal, it is completely worthless and useless

20 maja 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi David,

As you haven’t left a full name I cannot locate you as a member on our database.

Please respond to our request for further information so a manager can investigate and be in touch.

Tilly

Oceniono na 1 z 5

Total cars

I won’t recommend to anyone totally unprofessional company

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Total Cars,

We do not recognise your company as a business we work with. If you do not work with us, please remove your review and put it on the correct company.

Please respond to our request for further information so a manager can reach out.

Gabby

Oceniono na 5 z 5

Great communication

Great communication, very helpful , extremely fair. Adam was very knowledgeable and friendly.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Laura,

Thank you for your review and I’ll pass on your kind words to Adam.

Gabby

Oceniono na 5 z 5

Claim misunderstanding

Unfortunately, there was a misunderstanding whilst making a claim. The guy I was dealing with initially was called Adam, who did not fill me with confidence and certainly did not have a “ can do” attitude. After reading the reviews the same name kept coming up again and again and this was, Dane. I decided to give him a call and sure enough with a matter of days my “ misunderstanding” was dealt with swiftly and into a good conclusion. Well done Dane you are everything the reviews say. Thank you .

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Tonia,

Thank you for your review.

Great to hear the team could assist with your claim.

Gabby

Oceniono na 5 z 5

Great service from Warranty Assist.

Having recently purchased a vehicle which unfortunately required a new part within a matter of weeks I was worried that the warranty may not cover it but following a few conversations with Ryan and Dane who were both very helpful and courteous I am delighted to say that my claim was settled efficiently and fairly - I would highly recommend Warranty Assist !!

17 kwietnia 2026
Opinia niezależna
Logo Warranty Assist

Odpowiedź od Warranty Assist

Hi Ian,

Great to hear the team could assist with your claim.

Please don’t hesitate to reach out for any further help.

Gabby

Oceniono na 5 z 5

Repair claim

My claim was dealt with efficiently and quickly! Zaki Dar and Dane Walters were really helpful and friendly to get me the money for my repairs back, thank you so much!

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Jess,

Great to hear the team could assist.

I’ll pass on your kind words to Zaki and Dane.

Gabby

Oceniono na 1 z 5

Waste of time and money .

Waste of time and money .. i got my car from car planet and i was tricked in to 5 years. Gold warranty ! They have done noting for me at all.. not even one car service !!

4 kwietnia 2026
Opinia niezależna
Logo Warranty Assist

Odpowiedź od Warranty Assist

Hi Sanel,

Please review Car Planet who sold you the vehicle. Warranty Assist only administer the warranties they sell.

You should discuss your complaints with them.

Car warranties are not car services.

Gabby

Oceniono na 5 z 5

Excellent support

Professional support and service supported by Zaki Dar

30 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi,

Thank you for your review!

Gabby

Oceniono na 5 z 5

Everyone was especially helpful

Everyone was especially helpful my claim got approved within the day and went on hassle free, amazing company would definitely recommend.

12 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Asim,

Thanks for the review, I’ll be sure to pass your kind words on.

Gabby

Oceniono na 5 z 5

Lovely costumer service

My query was handled swiftly with no issues. I’d like to thank Dane and Warranty Assist for their impeccable service.

25 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Sarthak,

Thanks for the review, delighted to hear the team could help.

Gabby

Oceniono na 5 z 5

The dreaded point where the car you…

The dreaded point where the car you bought had a fault came along. Warranty assist were brilliant in helping me when my Audi went wrong. So grateful for their service and would recommend to family and friends.

11 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Arthur,

Thanks for your review. We are delighted to take the hassle out of motoring for you.

Gabby

Oceniono na 5 z 5

Great service

I recently made a claim with warranty assist for my car. The claim was processed smoothly and made really simple for myself and my partner.

24 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi James,

Thank you for the review.

Gabby

Oceniono na 5 z 5

Claim settled quickly

After an initial miscommunication, a big thanks to Dane, Dans and Mikes who resolved my claim swiftly.

Great customer service, thank you.

19 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi,

Thanks for the review, I’ll pass the kind words onto the team.

Gabby

Oceniono na 1 z 5

Don't bother wasting your money

Don't bother wasting your money, the contract may as well be written on toilet paper, so many get out clauses even though they will tell you the coverage is full when they miss sell it to you.

12 marca 2026
Opinia niezależna
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Odpowiedź od Warranty Assist

Hi Paul

As you haven’t left a reference I cannot locate you as a member on our database.

Please respond to our request for further information so a manager can investigate and be in touch.

Gabby

Oceniono na 1 z 5

Never Ever Ever go for this warrenty

Never Ever Ever go for this warrenty. Useless taking ages to response. Coming back with rejection claim. Save money for you and deal problem your own paid £1800 for warrenty nothing in return.

3 marca 2026
Opinia niezależna
Logo Warranty Assist

Odpowiedź od Warranty Assist

Hi All In One Best,

As you haven’t left a full name or reference I cannot locate you as a member on our database.

Please respond to our request for further information so a manager can investigate and be in touch.

Thanks

Gabby

Doświadczenie Trustpilot

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