Ordered a pair of sticks, which arrived speedily. I have had them from this company previously so knew that they could supply sticks long enough for a person over six feet tall. After being in use for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Instructions for purchase of the rubber tips were excellent and sizing perfect for the three walking sticks which have now been given to members of the family. They were delivered in the time sta... Zobacz więcej
Very swift service, competitive price, no faffing about with products. I needed a tripod walking stick urgently because of an injury that left me not only housebound but almost chair bound, arrived... Zobacz więcej
As someone with poor balance, the walking sticks give me confidence, support and they look beautiful. So I am more relaxed when I go walking with either stick I acquired from you.
Informacje dotyczące firmy
Napisane przez firmę
At WalkingSticks.co.uk our mission is to help you find a walking stick that looks fantastic and provides that important support and reassurance when you're on the move. We have hundreds of walking sticks in stock in our London warehouse. We specialise in helping you select a walking stick by colour, pattern, style, length, type of wood, special features and any other way you can possibly think of that helps to choose the right walking stick for your needs! Our UK-based Customer Service Team is here to help you select the perfect walking stick to suit your style. We offer free UK delivery on orders over £40 too. Our tracked delivery services take care of your walking stick while it's on its way to you, and we aim to deliver your walking stick as quickly as possible. We look forward to helping you find your perfect walking stick.
WalkingSticks.co.uk
Napisane przez firmę
- Free UK Delivery Over £40
- We offer free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.
- Product Experts Ready to Help You
- Whether you're shopping for your first cane or you're interested in the latest products in our range of mobility supports, our dedicated Customer Services team are on hand to help you with your order. They are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of mobility products, we pride ourselves on our growing reputation for supplying quality walking sticks, canes, and accessories at affordable prices from brands you can trust.
- Safer Shopping with WalkingSticks.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders over £40.
Free UK Delivery Available
We offer free UK delivery on orders over £40!
Receive free UK delivery on all orders over £40. This way you can ensure you have a cane for every occasion without worrying about any extravagant shipping costs.
Dane kontaktowe
Unit 6, Union Court, Union Road, SW4 6JP, London, Zjednoczone Królestwo
- 020 7501 0591
- helpdesk@walkingsticks.co.uk
- www.walkingsticks.co.uk
4,8
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well made
Well made, looks great, step father loves it. Arrived quickly too, fantastic. Well worth the money.
8 czerwca 2026
I'm impressed!
The stick was brought out to me in Cyprus. It is very well made, the handle is very comfortable in the hand, it is very light in weight and it is a very strong support. I feel very safe using it and the handle has drawn favourable comments. Thank you for an excellent product.
10 czerwca 2026
Great choice
Great choice, good prices and helpful sizing advice. Delivery was super fast and the stick I chose arrived in good condition and is a good product that I will find so helpful. Thanks.
8 czerwca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
I have to install a screw in order for…
I have to install a screw in order for it to work properly. Please don't contact me again.
9 czerwca 2026
Odpowiedź od Walking Sticks
Dear Andrew,
We are sorry to hear that additional fixings are required in order to have your walking stick working as expected. This should not be the case, and we would be happy to help replacing your stick, if it happens to be faulty.
Should you need to discuss further, our in-house team remains available at helpdesk@walkingsticks.co.uk
Kind regards,
Victor
Walkingsticks.co.uk
A great website for walking…
A great website for walking sticks/poles. Lots to choose from and great prices. Very pleased with my pole
8 czerwca 2026
Great quality and price
Great quality and price. Easy transaction.
I've had many admiration of its quality.
8 czerwca 2026
Very easy process from ordering to…
Very easy process from ordering to delivery
A good product
8 czerwca 2026
Competitive prices
Easy to order, good prices and quick delivery. I have used the company before and will use them again
8 czerwca 2026
Speedy service
Speedy service, great value and honestly the best walking stick I own, will buy another.
8 czerwca 2026
Brilliant website layout, product not fit for purpose or of satisfactory quality, customer service very very poor.
The web site for this company is very well designed. It makes it easy to find products and it offers plenty of advice. Unfortunately some of that advice turned out to be incorrect in my case so I had to return a walking stick and that is when I discovered that the administration/customer service offered are very very poor. I would not use this company again and wish I hadn't used it at all. Long story short.
1) Guided by the web site which says that Derby Handle was "Elegantly shaped, comfortable to hold and easy to carry, Derby Walking Sticks are an ever-popular choice for both special occasions and everyday use." I ordered walking stick with Derby Handle on 31st May 2026
2) When the stick arrived the width of the Derby handle was too small for my hands. It was impossible to hold the stick because there was not room for all my fingers between the stick and the end of the handle. I emailed the company on 4th June asking where I should return the stick. I also left a message on their answerphone
3) On 5th June I received an email with a returns note, giving me the address and recommending that I use Royal Mail's tracked signed for service.
4) On 8th June I returned the stick by the Royal Mail service.
5) It is now 22nd June and I have still not received any refund. I have chased the company by email and by phone several times. They initially said they would come back to me the same day but they didn't .
6) On 17th June I managed to speak to Cliona on their helpdesk and she promised a refund and emailed me to confirm that "we have now processed a refund ...totalling £92.98". This hasn't materialised.
7) The company refused to refund postage even though their web page expressly says they will bear return postage cost for 'defective product'. Under the Consumer Rights Act 2015 where goods re not fit for purpose they are legally considered faulty and the buyer is entitled to a full refund and must not be charged for any return postage I have politely pointed this out to the company on the phone but they are still adamant that they won't refund the return costs.
22 czerwca 2026
Odpowiedź od Walking Sticks
Dear Graham,
Thank you for taking the time to leave your review.
We are pleased that you found our website easy to navigate, but we are sorry that the walking stick did not meet your individual requirements.
As discussed during our correspondence, the stick's handle size was ultimately unsuitable for your hand size. While we appreciate this prevented you from using the stick comfortably, this does not indicate that the product was faulty or not as described. We therefore accepted the return as an unsuitable item and processed a full refund for the products, as advised.
We wish you all the best in finding a walking stick that better suits your needs, and please do let us know if you need anything further.
Kind regards,
Victor,
Walkingsticks.co.uk
Excellent in every way.
An excellent item was delivered well-packed and speedily. I am very satisfied with my purchase and my experience with your company.
8 czerwca 2026
Nice enough stick but arrived all…
Nice enough stick but arrived all batteted and scuffed. Not acceptable. As it was a last min present had to give it all marked and chipped.
Prompt response and offer of a refund which seems reasonable. If this happens i would be happy to amend rating as mistakes do happen but will await my refund first.
As expected,no refund arrived and given false promise for a better review. Makes the experience even worse!
Thanks
Thanks.
8 czerwca 2026
Odpowiedź od Walking Sticks
Dear Ms Bireleson,
I really am sorry that your walking stick did not arrive to you in perfect condition.
I can assure you that the stick left our warehouse in pristine condition, and we can only apologise for the inconvenience caused.
This matter has been escalated with the courier, as this is not the service we expect our customers to receive.
I can confirm that your purchase has now been refunded in full, and I hope that we can provide you with a better experience in the future.
Kind regards,
Victor
Walkingsticks.co.uk
A well made walking stick
26 maja 2026
The service was great
The service was great, quick and efficient. The website is easy to use. The tracking and delivery is quick and efficent.
2 czerwca 2026
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