I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Zobacz więcej
Reakcja na opinię
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Zobacz więcej
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Zobacz więcej
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Zobacz więcej
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 6% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very disappointed with Vitamin Planet. Order place 2 weeks ago, items still haven't been sent.
Customer service is non-existent, no reply to any of the e-mails sent and the phone line just says no-one available to take the call, leave details & we'll call you back ......they don't.
I have requested a refund, but still no response.
Would not recommend this company.
Great service would recommend and use again thanks
Honey well packed!
I bought two masks and payed the delivery cost on 22-Apr, but I did not receive the parcel till 10-May, even didn’t receive any notification from the delivery company. I send many emails to the seller for help and request refund it if the parcel was lost, but still not get any help and feedback, they should be responsible to their customers. This is my first bad experience online purchase, I think I will not buy anything from Vitamin Planet.
ordered 4 weeks ago and have not yet received the goods.
wrote to them but was just told that I should have patience and wait patiently - it should probably show up sometime !!!
Do not order anything here that is less than 50% chance of receiving something or has to wait an incredibly long time for your goods.
My product has not arrived.
After posting this I received a refund the very next day. Disappointed that I haven't had the product but happy not to have gone out of pocket.
This order has not yet arrived over 3 weeks from despatch so can't comment on it
This supplier has very bad customer service - really not worth it.
They would wrongly advertise their products and send your promotional code that will never work. When you are trying to contact the customer service to ask them send a new code, they will just ingnore you.
The worst customer sewrvice I have ever seen.
Beside, really they have changed the reward scheme then all my reward points has just gone (grounded to zero) without me being noticed at all-though finally resolved but had to ask them to do the right thing.
Stay away from Vitamin Planet unless they can invest more in the customer service. I feel sorry for “the only one person customer care team”.
Haven’t received items and no reply from requests
Items not in stock, but received an email confirming the dispatch. Apologies and refund (fast and hassle free) only after I started asking where the order is, which was over a week later.
Have the product on sale price . And received them quickly. Recommend to shop on this website
First time buyer
I was impressed about the packaging and the delivery
I have been very happy with my buying experience through Vitamin Planet and am sad to say that I probably won't be buying from you again. Unfortunately I live in Europe and I have found out through bitter experience that I have to pay at least an extra 30 euros for any vitamins I buy in the U.K. I am a pensioner and cannot afford these extra charges and tariffs. I imagine you have quite a few English speaking customers in Europe who are hoping that sometime in the future you are able to set up a warehouse in Europe to help negate these extra monies.
Kind regards
Monica Meren
Awful! Black Friday I ordered some masks, a few days later, they cancelled my order, said the price was a mistake. I just missed all the other black Friday deals because of their mistakes!
I would never buy anything from this company!
Good customer service and reliable products.excellent
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.