Villager Jim Recenzje 

Appauling customer service. Do not EVER use this company. You won't receive your items.

I ordered 2 suncatchers for a mother and daughter in memory of their family dog. They live in separate houses. One was beautiful, the other looked like a faded version. After a lot of carry on they advised me to send the faded one back which I did. More than 2 weeks later I hadn't heard from them so got in touch. They couldn't find it but,luckily, I had the PO tracking and forwarded it to them. Today I received another 2 suncatchers, so I now have 2 faded ones and a bright one. I am so disappointed.

Item not received. Emailed to explain only to receive a reply that was most unhelpful, with absolutely no offer of looking into resolving the issue. After re-submitting original & subsequent email(s), the submission of their online content from, still nothing!
Totally unacceptable not to receive the item and the company responsible for arranging delivery to have no interest and no intention of resolving this to my satisfaction.

Ordered 5 ceramic baubles with dogs on as gifts. Took two weeks to arrive and were delivered by Amazon?
They weren't cheap and they were pretty small, not well finished and on the whole very disappointing. Wouldn’t recommend them sadly, not sure what to do with them now as quite frankly I wouldn’t want to give them to anyone.

Quick delivery, but on the expensive side. Recieved one personalized bauble with a dog on it. Rather disappointed in the size of the printed dog, I wouldn't have bought it if I realised it was going to be such a small print. In saying that it is nice enough, no damage or errors.

I am so delighted with my personalised cat silhouette steel heart. Better than I imagined and a comforting tribute to my much loved Bengal cat who I had to say the hardest of goodbyes to a few weeks ago. Would not hesitate to recommend Villager Jim's. Lovely items at reasonable prices. Thanks for helping to mend my broken heart.

Ordered two throws, great quality and very lovely designs.

Delighted with the Mini personalised tree of life I have just received. The quality of the item and the lettering
far exceeds my expectations. Well worth the money.

Order of 6 x suncatchers took two weeks to arrive and lots of emails! When product arrived it, I was very disappointed …. in my opinion, poor quality for the price. Items returned at my expense and refund minus original postage and minus 10%!! Not a happy customer

Fast shipment, a real eyecatcher......

2 weeks and still waiting
No company initiated comns
Clearly order from AliExpress at £3.49 for £23 sale items and then send when they receive it from China
Avoid Buyer Beware

I ordered a plant pot from this company arriving from their choice of delivery amazon trading. I was in all morning but received a text to say my parcel had been delivered! I live on a retirement complex and after asking around other residents one mentioned a parcel of hers was left abandoned at a closed farm shop half a mile down the road and luckily for her our post lady noticed it and brought it to her. We found our parcel in exactly the same place. When reporting the loss of our parcel the customer service at villager Jim asked if we’d asked round our neighbours! So far haven’t had a response to where it was left. Not their fault but the lack of interest or help like suggesting they phone the delivery company to see where our parcel was left wasn’t forthcoming. There was also no photo of delivery. I’ve ordered quite a few items from villager Jim, all lovely but this experience and lack of help has put me off.

I love my gorgeous grand-dogter Mia, she's a 12 year old staffy. When I saw Villager Jim's stained glass black staffy I fell in love and put in an order for the bigger one straight away. It came today, oh my goodness, it is absolutely gorgeous, I would recommend these to anybody and everybody. Thank you.

Just received my heart memorial for my dog Gunner. It arrived in perfect condition & I was very pleased with it. Would highly recommend, thank you.

Such an incredible company. I bought a beautiful slate heart for my friend who's just lost her dog. I needed it quickly so I could take it to her asap. The heart arrived within 24 hours. Thank you Villager Jim for such a beautiful slate heart and such fantastic service.

I bought some pewter memory pebbles for my cats that have passed on. They are so lovely , I keep them in a pretty little bowl and have memory sessions with them. I hope they keep these in stock. Lovely product.

I ordered the Rustic Rusted Pet Garden Sculpture & Personalised Pet Slate Heart. I placed the order on a Thursday & both arrived two days later on the Saturday. Neatly & safety packaged.
Extremely pleased with both products, high quality, well made.
Great website. Would definitely recommend.

Valentine Labrador blanket bought as a present but very disappointed with quality and feel. The price is 3 times that of a normal fleece throw so was expecting a more luxurious feel! Instead it feels like cardboard

I was disappointed with the cheap feel of the apron. It’s a gift for a family member and for the price I was expecting a bit more “Sophie Allport” quality. Having to pay to return plus a % for restock(?) I am not bothering but unfortunately has put me off ordering again.