I ordered 2 Accent Chairs on Vikinterio on January 8th 2026, priced Rs 30000, for delivery by March. Even after 4 months they have not delivered the furniture. Over 100 phone calls and messages have... Zobacz więcej
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Zobacz, co mówią recenzenci
I bought Dining Table set and received yesterday itself quality is suprb and received on time thanks vikinterio team
Reakcja na opinię
Fraud and Scam company. I ordered dining table and paid advance but not delivered the order till now. No refund issued. I see many similar issues and everyone complain same taking advance but no... Zobacz więcej
Reakcja na opinię
We received our six seated dining table set on time and quality is superb, I was also scared by reading reviews but I have them a chance to trust and paid 80k advance on 5th November, and I received m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent mebli
- Sklep z antycznymi meblami
- Wytwórca mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
Napisane przez firmę
Vikinterio: Committed to Craftsmanship & Transparency Based in Jaipur, Vikinterio is a dedicated furniture manufacturing brand specializing in high-quality dining sets, sofas, and home décor. As a direct-from-factory brand, we take pride in using premium materials to create furniture that lasts for generations. Why Choose Vikinterio? Unlike many online retailers, we own our manufacturing facility. This allows us to offer luxury designs at factory prices. However, our rapid growth recently led to logistical challenges that impacted our delivery timelines. We have taken this feedback seriously and have implemented the following changes to ensure a superior customer experience: Restructured Production: We have expanded our Jaipur factory workforce and upgraded our machinery to ensure that handcrafted items are completed and dispatched on time. Real-Time Tracking: We now partner only with reliable national logistics providers. Every order is assigned a verified tracking number immediately upon dispatch, which customers can track directly on the carrier’s portal. Dedicated Support: We have established a new customer response team to ensure that no message or call goes unanswered. From payment to delivery, our goal is 100% transparency. Authentic Content: We believe in showing the "real" side of furniture making. Our social media and website feature raw factory footage and actual customer home photos, moving away from standard catalog images. At Vikinterio, we aren't just selling furniture; we are building a reputation for honest Indian craftsmanship. We invite our customers to share their honest experiences here as we continue to improve and grow.
Dane kontaktowe
J-398 399 Electric Zone Sitapura Industrial Area, 302022, JAIPUR, Indie
- 09468670310
- care@vikinterio.com
- www.vikinterio.com
3,0
Średnia
20 recenzji
Odpowiada na 55% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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I ordered a dining table from Viki Interior on 19th April. At the time of ordering, I was told that delivery would take only 15 days. Even after almost one month, the product has still not been delivered.
There is no proper customer support or direct contact number available. The number given on the website works only through WhatsApp. Calls are never answered. Whenever I contact them, I am told, “Give me 15 minutes, I will call you back,” but there is never any response after that.
I have been continuously following up for nearly a month. I even requested a refund, but it was denied. At this point, I have completely lost hope regarding both the delivery and the quality of the product.
The seller shared an invoice and booking details from a delivery portal. However, when I checked the tracking status, it showed “Seller preparing the order.” When I asked about this, I was informed that the product was still in their factory. It appears that even the owner is not aware of the actual delivery status.
I have evidence of the number of calls made and the conversations exchanged.
Please be careful before placing any order with Viki Interior:
There is no proper access to speak directly with the seller.
Delivery timelines are not respected.
There is poor communication and no clarity about order status.
As of now, I have neither received my dining table nor my refund, and I have lost almost ₹23,000.
16 maja 2026
Opinia niezależna
2 Accent Chairs -Non DElivery
I ordered 2 Accent Chairs on Vikinterio on January 8th 2026, priced Rs 30000, for delivery by March. Even after 4 months they have not delivered the furniture. Over 100 phone calls and messages have been sent. Had I seen the reviews of this company I would not have ordered and taken such a risk. This company must be Blacklisted from dealing with any customer. Wonder how to get back my money.
8 stycznia 2026
Opinia niezależna
Fraud and Scam company. Order not delivered and no refund till now.
Fraud and Scam company.
I ordered dining table and paid advance but not delivered the order till now. No refund issued.
I see many similar issues and everyone complain same taking advance but not despatching order.
Vikram Saini is owner, customer care and person replying to all these reviews using AI. I believed his fake proof of orders delivery and paid advance. But after payment he is giving all nonsense excuses.
All 5 star reviews are completely fake. Pls don't fall for fake reviews and get cheated as me.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Vikinterio
Dear Siddesh R,
I am writing to you directly as the owner of Vikinterio. I hear your frustration clearly, and I want to sincerely apologize for the delay and the lack of clarity you’ve experienced regarding your dining table.
I understand why it feels like 'nonsense excuses' when you are waiting for an item you’ve paid for. The delay in your specific order was caused by a technical defect we identified in the back-part construction of the table during the final quality check. I made the decision to hold the dispatch rather than send you a faulty product that wouldn't last.
We have now rectified these production issues. I have personally supervised the schedule, and your order is confirmed for dispatch by March 10th.
I realize my words only matter once the table is at your door. I am committed to proving that we are not what the negative reviews suggest, but a business working hard to overcome recent technical and operational hurdles.
You will receive the tracking details the moment it leaves our facility. Thank you for your patience, even though I know it has been stretched thin."
Vikram Saini
Partner, Vikinterio (RGW IMPEX)
Complete Fraud, Order not despatched even after 6 months of advance payment
Complete Fraud company.
I ordered dining table Order No. VSO 1277 in September 2025 with full advance but till now order not despatched. Stop picking call and each time when called from another number give silly reasons. Don't get carried away by website and other false proof and reviews.
I hv registered police complaint against this cheater and recommend other people who faced the issues to register cyber crime compliant and teach this fake and cheater a lesson.
It is not company at all, only small setup run by Vikram Saini and there are no workers in that company. using AI generated fake reviews in Google and answers he is just faking everything.
Beware DON'T MAKE ANY ADVANCE PAYMENT.
UPDATE- Observe the person replied provided despatch date as Feb10 and later changed to Mar10 but still not despatched.
I have registered police complaint for this Fraud.
5 września 2025
Opinia niezależna
Odpowiedź od Vikinterio
Siddesh, I am Vikram Saini. I am replying to this personally because I recognize the severity of your complaint and the 6-month delay since September.
I will not give you 'silly reasons.' The truth is that our facility in Jaipur faced a severe backlog and technical rework requirements on the dining table back-supports that halted our dispatch cycle. As a small setup, these production hurdles hit us hard, and I realize my communication has not been good enough during this time.
Regarding your mention of a complaint: I am not running a scam, I am running a factory that is struggling to catch up. I have your order VSO 1277 in front of me. To prove this is not a 'fake' reply: Your unit is physically ready and is scheduled for the March 10th dispatch truck.
I am not asking for your trust—I know I have lost that. I am asking only for these few days to get the product to you. I will personally send the Lorry Receipt (LR) and tracking scan to your registered number the moment it loads. I am committed to clearing this debt to you
I got the product today itself quality…
I got the product today itself quality is superb and received on time
20 lutego 2026
Opinia niezależna
Odpowiedź od Vikinterio
Hi Dinesh! Thank you so much for the 5-star review. We are thrilled to hear that you’re happy with the quality and that it arrived right on time. We take great pride in our organic sourcing, and it’s wonderful to know it hits the mark for you. Enjoy!
Order not delivered
Ordered a set in November. They hurriedly took a 50% advance. After that, whenever we contact, the reply is either that they'll "update shortly" or that it's "dispatching". No transparency. When threatened with legal action, they responded with a long AI-generated response that heaven knows is true or not.
Extremely unprofessional organization. Strongly recommend against.
Edit: No lorry receipt provided by vikinterio as promised in the reply below. This is the exact pattern - irresponsible promises that are quietly reneged.
20 lutego 2026
Opinia niezależna
Odpowiedź od Vikinterio
Mr. Arkadeb, I am Vikram Saini. I completely understand your skepticism, especially given the delay since November and the 'AI' feel of previous messages.
As we discussed yesterday when I showed you the order currently in the finishing stage: Your set is physically in the final polish and assembly phase. I am not offering more 'updates'—I am offering the result. I have committed to a March 10th dispatch, and I am personally overseeing the packing of Dr. Sengupta’s order to ensure it meets the quality we promised. I realize my professionalism is on the line here, and I appreciate you giving me this final window to prove the work is real.
You will have the LR (Lorry Receipt) on the 10th
I received my sofa set on time and…
I received my sofa set on time and quality is also superb
26 stycznia 2026
Opinia niezależna
Odpowiedź od Vikinterio
Thank you so much for your kind words! We are thrilled to hear that your sofa set arrived on time and that you are happy with the quality. At Vikinterio, we strive to blend premium Jaipur craftsmanship with reliable service. Knowing that our furniture has found a place in your home makes our work truly rewarding. We look forward to serving you again in the future!
Odpowiedź od Vikinterio
We are so glad you love the sofa! 🛋️ Quality and punctuality are our top priorities, and we’re happy we could meet your expectations. Thank you for choosing Vikinterio. Enjoy your new furniture!
Superb quality and finishing
Superb quality and finishing, I received today itself
20 grudnia 2025
Opinia niezależna
Odpowiedź od Vikinterio
We are so glad you love the sofa! 🛋️ Quality and punctuality are our top priorities, and we’re happy we could meet your expectations. Thank you for choosing Vikinterio. Enjoy your new furniture!
Superb Quality and received on time
Superb Quality and received on time, their staff behaviour also good
1 grudnia 2025
Opinia niezależna
Odpowiedź od Vikinterio
Thank you so much for your kind words! We are thrilled to hear that you are happy with the superb quality of your furniture and that it reached you on time. Our team in Jaipur works very hard to maintain high standards, and I will be sure to share your compliments with our staff—it will mean a lot to them! Thank you for choosing Vikinterio and for trusting us with your home furniture
I bought Dining Table set and received…
I bought Dining Table set and received yesterday itself quality is suprb and received on time thanks vikinterio team
27 listopada 2025
Opinia niezależna
Odpowiedź od Vikinterio
Thank you so much for your wonderful feedback! We are delighted that your dining table set reached you on time and that the quality exceeded your expectations. Our Jaipur craftsmen take great pride in ensuring every dining set is built for durability and style. It’s a pleasure to know the Vikinterio team could deliver exactly what you were looking for. We hope you enjoy many wonderful meals around your new table!
Products are avaysome
Products are avaysome, I received my bed in time quality is superb
8 listopada 2025
Opinia niezależna
Odpowiedź od Vikinterio
Awesome is exactly what we aim for! Thank you for choosing Vikinterio for your bedroom furniture. We’re glad the delivery was prompt and the quality stood out to you. Now that you've seen our bed quality, we hope to help you with your living room or dining area in the future! Thanks again for the support.
We received our six seated dining table…
We received our six seated dining table set on time and quality is superb, I was also scared by reading reviews but I have them a chance to trust and paid 80k advance on 5th November, and I received my dining set on time, quality is superb and Thanks Vikinterio Team
15 listopada 2025
Opinia niezależna
Odpowiedź od Vikinterio
Thank you so much for your honest and heartfelt feedback. We completely understand that reading negative reviews can be unsettling, especially when making a significant investment like an 80k advance for a luxury dining set.
We are truly grateful that you gave Vikinterio the opportunity to earn your trust. As a direct manufacturer in Jaipur, our goal is to prove that quality and reliability still exist in the online furniture market. Knowing that your six-seater dining set arrived on time and that you are happy with the superb quality is the best reward for our hard-working factory team.
Your trust helps us fight the misconceptions about our brand and shows other customers that we are committed to delivering on our promises. Thank you for choosing Vikinterio!
Fraud and fake company
This guy is fraud and the company is fake. They take money and do not deliver as the company is non-existent. The website looks real but the people are frauds. The name of the person is Shri Vikram Saini and he keeps saying wait for sometime, give me moment etc but does not do his work. I asked him for refund and he is simply not doing that showing his spurious intentions.
8 października 2025
Opinia niezależna
Odpowiedź od Vikinterio
Dear Preeti Rele,
We sincerely apologize for the frustration caused by the delay and subsequent cancellation of your order (VSO-1290) for the Milano Marble Top Dining Set.
We wish to clarify for the public record that Vikinterio is a legitimate, registered manufacturing unit based in Sitapura, Jaipur. Your order was a genuine production piece that unfortunately faced significant delays during the walnut polishing process. We respect your decision to cancel and have formally acknowledged your refund request in our system.
Regarding the refund: While we are navigating a temporary financial restructuring phase with a final settlement scheduled for April 2026, we are taking immediate action to show our sincere intentions. We will be initiating a partial refund to your account this coming Monday.
We are not 'frauds' or 'non-existent'; we are a small business working hard to fulfill our financial obligations to every customer, even during tough times. Shri Vikram Saini and the entire team are personally committed to ensuring you receive your funds. We thank you for your patience and apologize again for failing to meet the initial delivery timeline.
Quality is superb received on time my…
Quality is superb received on time my dining table set
20 września 2025
Opinia niezależna
Odpowiedź od Vikinterio
Thank you for the wonderful feedback! We are so pleased to hear that your dining table set arrived on time and that the quality met your expectations. Every piece is handcrafted in our Jaipur factory with great attention to detail. Your support helps us continue our mission of providing premium furniture directly to homes across India. Enjoy your new dining set!
Pathetic company
Pathetic company, i have ordered a table paid in full 2 months ago. They dont answer the phone keep giving excuses.
I am filing a case against them and a consumer complaint.
16 sierpnia 2025
Opinia niezależna
These guys are frauds
These guys are frauds. They are not delivering goods that was ordered and paid for in full.
17 czerwca 2025
Opinia niezależna
Odpowiedź od Vikinterio
Dear Customer,
We sincerely apologize for this long delay. We want to be completely honest with you: in June 2025, our manufacturing unit faced a severe financial and labor crisis that forced us to temporarily halt operations. This caused a backlog that we are still working through today.
We want to assure you that Vikinterio is a real manufacturing unit in Jaipur, and your funds were invested into the production of our goods. We are currently in a recovery phase and are working tirelessly to resolve all pending orders from that difficult period.
We are not frauds; we are a small business that hit a major roadblock and is now fighting to make things right. Please contact us directly so we can provide you with a specific update on your production status or a scheduled settlement plan. We value your patience more than we can say.
it is a fake company don't believe and…
it is a fake company don't believe and make payment for anything you wont gent product and money back
13 czerwca 2025
Opinia niezależna
It’s a fake company
It’s a fake company , cheated us , it’s been a year after making full payment the only thing we get is false information and promises . Horrible . I hope we get our money back.
1 maja 2025
Opinia niezależna
vikinterio / vikram saini cannot be trusted
the company and owner vikram saini cannot be trusted . he has not supplied the goods i ordered worth 1.45 lakh and and he refuses to refund the money. i have sent him a legal notice and he has cyber crime applications against him.
pls see there are many complaints like mine online. the ‘vs saini’ in the 5 star comments here is the owner of the business.
he keeps deleting genuine google review complaints. fraud / scam alert!
27 marca 2025
Opinia niezależna
Odpowiedź od Vikinterio
We acknowledge your feedback and would like to provide the necessary context regarding your multi-part order from January 2025.
Your order involved an Eight-Seater Dining Set with highly customized chairs, two coffee tables, four side tables, and specific Black Italian marble slabs. Because these items were custom-made to your specifications, we invested the advance directly into the specialized raw materials and labor required for your unique design.
While we regret the two-week production delay, the goods were prepared according to your request. As per industry standards for customized furniture, once production is complete and materials are cut, cancellation becomes a significant challenge for a manufacturing unit. We are currently holding this custom stock in our warehouse.
We are aware of the legal notices and are cooperating with all formal inquiries to show that Vikinterio is a real, operational factory. Due to current financial constraints, we are unable to process an immediate lump-sum refund; however, we are committed to a structured settlement in installments starting from September 2026.
We have never intended to defraud any customer; we are simply navigating severe cash-flow challenges while holding custom inventory. We remain open to a professional dialogue to resolve this settlement
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