Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Zobacz więcej
Reakcja na opinię
The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Zobacz więcej
Reakcja na opinię
Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Montaż okien
- również w kategorii:
- Dostawca okien
- Producent
- Sklep z artykułami do dekoracji okien
- Sklep z drzwiami
- Utrzymanie nieruchomości
Napisane przez firmę
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
Dane kontaktowe
Ventrolla House, HG2 8PB, Harrogate, Zjednoczone Królestwo
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
4,8
Doskonała
906 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ventrolla are excellent in every way
Ventrolla are excellent in every way! From start to finish everyone involved has been efficient, very helpful & professional. We had Ventrolla windows installed in a previous house in Edinburgh too. Hayley & Diane in the Lockerbie office are wonderful & the fabulous teams we had working at our home were John & Paul recently (& previously it was Alan & Kevin). The windows are beautifully crafted & look perfect in our Listed property. Thank you to all at Ventrolla. We highly recommend this company.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Ventrolla
Thank you so much for your fantastic review and for your continued trust in Ventrolla.
We are absolutely delighted to hear that you have had such a positive experience with us, both in your previous Edinburgh home and now again. It really means a great deal that you chose Ventrolla for a second time.
Hayley and Diane will be so pleased to hear your kind words, as will John and Paul, and of course Alan and Kevin.
Thank you again for your recommendation and for taking the time to share your experience. It’s truly appreciated by everyone at Ventrolla.
Best regards
The Ventrolla Team
Scottish team
Hello. We are currently in the process of having our new windows installed by Paul, Steve and Stuart from your Scottish branch. So far everything has far exceeded our expectations. The windows are beautiful and Paul and the team are an absolute credit to Ventrolla. Polite, helpful and very skilled at what they do. They have been working so hard in what can only be described as torrential weather without complaint. We couldn't be happier.
They are back next week to complete the installation of the new frames and to refurbish the rest. I am so looking forward to seeing the completed job.
I won't hesitate to recommend Ventrolla in the future.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Ventrolla
Dear Fiona
Thank you so much for your wonderful review.
We are delighted to hear how pleased you are with your new windows and with the service provided by Paul, Steve and Stuart. They will be thrilled to know their hard work, professionalism and dedication, especially in such challenging weather conditions – have made such a positive impression.
Thank you again for your kind words and for recommending Ventrolla.
Best regards,
The Ventrolla Team
Great service and very pleased with the…
Great service and very pleased with the end results.
Had an initial hiccup with the agreed start date but Steve the area manager immediately took ownership of the situation and made sure the job was completed as expected which was very much appreciated.
Paul (installer/joiner) was excellent. Completed the job on time with minimal mess and what there was, cleaned it all up for he left.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Ventrolla
Dear Jason,
Thank you for your kind feedback. We are delighted to hear that you are very pleased with the end result.
While we’re sorry for the initial hiccup with the start date, it’s great to know that Steve was able to take ownership and ensure the job was completed as expected. We will also be sure to pass on your positive comments to Paul, he will be pleased to hear them.
Thank you for choosing Ventrolla, and we really appreciate you taking the time to share your experience.
Regards
The Ventrolla Team
Great aftercare
We had new double glazing custom made for our large windows. We have been very happy with the aftercare service conducted via Granada through Ventrolla and our dedicated manager, Jack, has been great with keeping us updated. Personal service like this is very much appreciated.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Ventrolla
Dear Tracy
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you are happy with your custom double glazing and that the aftercare service provided via Granada and Ventrolla met your expectations. Jack will be especially pleased to know his updates and personal approach were appreciated. Thank you again for choosing Ventrolla.
Best Regards
The Ventrolla Team
Installation and Repair of Sash Windows
The service provided by Paul and John was excellent. They explained very clearly what they were doing managed to complete the work before the time budgeted and I would have no hesitation in recommending them.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Ventrolla
Dear Andrew,
Thank you very much for your kind feedback. We are delighted to hear that Paul and John provided an excellent service and took the time to clearly explain the work involved. Completing the job ahead of schedule is always a bonus, and we are pleased this made a positive impression. We really appreciate your recommendation.
Best regards
The Ventrolla Team
Returning customer. Great service. I'll be back again.
I am in the process of (slowly )restoring or replacing all the sash and case windows in my home with double glazing. It's in a conservation area and so the finish and design need to match the originals. Ventrolla have provided an excellent service from start to finish. This is the second time we have entrusted them with the task.
The most recent installations were carried out by Allan and Lindsay. They were considerate, careful, professional and cleaned up carefully after they finished. I wouldn't hesitate to recommend them to everyone.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Helen
Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you’ve chosen Ventrolla again and that we’ve been able to support you with the careful restoration and replacement of your sash and casement windows, especially within a conservation area where detail really matters.
It’s great to know that Allan and Lindsay provided a considerate, professional service and left everything clean and tidy, we will be sure to pass on your kind words to them.
Thank you once again for your continued trust and recommendation.
Best regards
The Ventrolla Team
Kitchen windows
Everything went very well. all the Ventrolla staff who visited were friendly and helpful (Gary Rowan, Paul Thorn and Lucas Oates (there was another installer with him but I don't recall their name).
24 listopada 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Thomas
Thank you for your kind feedback! We’re pleased to hear that Gary, Paul, Lucas, and the rest of the team provided a friendly and helpful service. We’re delighted that everything went smoothly with your kitchen windows.
Best regards,
The Ventrolla Team
Great windows, expertly installed
Great windows, very draft proof, and great appearance. It was easy to arrange a survey, and John and Paul fitted the windows very efficiently and expertly, and cleaned up afterwards. All in all a great experience from beginning to end.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear John
Thank you for your feedback! We’re thrilled to hear that you’re pleased with your new windows and that John and Paul provided an efficient and expert installation. We’re delighted the whole experience, from survey to completion, was a positive one.
Best regards,
The Ventrolla Team
Excellent
We would highly recommend Ventrolla. From Russell’s initial visit to the completed installation by the brilliant Dave and James, and everything Zoey handled in between, the job was managed efficiently and finished to the highest standard. Everyone involved was also very understanding of our particular needs as a young family with a newborn baby, making every effort to ensure things were as easy and comfortable for us as possible.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear E Lybeck
Thank you so much for your wonderful feedback. We’re delighted to hear that Russell, Dave, James, and Zoey provided a seamless experience and that we could accommodate your needs as a young family. It means a lot to know you’re happy with the installation and our service.
Best regards,
The Ventrolla Team
Efficient and friendly
Efficient, friendly staff both in the office and in person on site. Installation carried out promptly, punctually and tidily by Andy S and Scott. Zoey in the office held it all together well.
22 października 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Jane
Thank you for your fantastic feedback! We’re delighted to hear that our team, both in the office and on site, provided an efficient and friendly service. Andy, Scott, and Zoey will be thrilled to hear your kind words.
Best regards,
The Ventrolla Team
Clear communication and a job well…
Clear communication and a job well done. Really pleased with thelook of the heritage double glazed windows. Look great on our Georgian property.
Thanks Dean and Zoe.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Reb
Thank you for your lovely feedback! We’re thrilled to hear that you’re pleased with the heritage double glazed windows and that they complement your Georgian property so well. Dean and Zoe will be delighted to hear your kind words.
Best regards,
The Ventrolla Team
The second installation this year and…
The second installation this year and as usual all very professional and quality work. Dean did a good job. Thanks
9 października 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Robert
Thank you for your kind words! We’re delighted to hear that you’re pleased with both installations and that Dean did a great job. We really appreciate your continued trust in Ventrolla.
Best regards,
The Ventrolla Team
Good experience
Very professional throughout the process. Special thanks to Justin, the fitter, who was quiet, polite and tidy. Very good experience and would use again.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Irene,
Thank you for your lovely review. We are glad to hear the process was professional from start to finish, and we will be sure to pass your thanks on to Justin. We are delighted you had a great experience.
Thank you for choosing Ventrolla.
Best regards
The Ventrolla Team
Highly recommend!
My new windows are fantastic, I couldn’t be happier with the service from Andy, Lewis, and Miles. From start to finish, the team were friendly, professional and efficient. The work is flawless, and they kept the disruption and mess to a minimum. A huge thank you!
26 listopada 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear TN,
Thank you so much for your wonderful review! We are delighted to hear that you’re thrilled with your new windows and the service you received. Andy, Lewis, and Miles will be over the moon to know they made such a positive impression.
Thank you again for choosing us, we truly appreciate it!
Best regards
The Ventrolla Team
Had windows fitted great job 👏…
Had windows fitted great job 👏 especially pleased impressed by hard work and professional attitude of Andy V .
20 listopada 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Kim,
Thank you for your great review!
We are thrilled to hear you are pleased with your new windows, and it’s fantastic to know Andy V. made such a positive impression with his hard work and professionalism. We will be sure to pass your kind words on to him, feedback like this really means a lot to the team.
Thanks again for choosing us! If you need anything in the future, we’re always happy to help.
Best Regards
The Ventrolla Team
Excellent repair and replacement sash windows…
Repair and replacement sash windows carried out in North Berwick. Extremely professional at every level from initial contact to surveyors report to arrangement of convenient timing for work to be done. The work was done with minimal disruption and by two fantastically considerate and professional fitters. Very happy to recommend.
10 listopada 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Malcolm,
Thank you so much for taking the time to share your wonderful feedback!
We are delighted to hear that your sash window repair and replacement in North Berwick went smoothly and that you found every stage of the process professional and well-organised. It’s great to know our surveyor and fitting team made things easy and carried out the work with minimal disruption.
Thank you again for choosing us, we are always here if you need anything in the future.
Best regards
The Ventrolla Team
Sash cord window.
Work was carried out by Ventrolla to my sash cord windows. The workmen, Rob, James, Tyler and James did an excellent job fitting the windows and the work was completed in good time and to a high standard. I recommend them for their courteous and professional manner.
20 listopada 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Howard,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you’re pleased with the work carried out on your sash windows. Rob, James, Tyler, and Scott will be thrilled to know their efforts and professionalism made a positive impact.
We truly appreciate your recommendation and are glad the installation met your expectations. If you need anything in the future, we’re always here to help.
Best regards
The Ventrolla Team
Ventrolla restoration of old sash windows
The communication from the office from Zoe and Dan was very timely and clear.
The work done on the old sash windows by Carl was outstanding and by Adam also. There were some rotten areas which were expertly and carefully restored and replaced. The duo cleaned up thoroughly after what was a really messy job. Really delighted with the windows revamp
8 października 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Clare,
Thank you so much for your lovely review. We are delighted to hear that Zoey and Dan kept everything clear and well-communicated throughout your project. It’s also wonderful to know that Carl and Adam delivered such outstanding workmanship on your sash windows especially when tackling those rotten areas that needed careful restoration.
We really appreciate your recognition of their hard work and attention to detail.
Thank you again for choosing Ventrolla, it’s been a pleasure to help bring your windows back to life.
Best Regards
The Ventrolla Team
First Class Job
Jack Bellerby was effective in managing the project from start to finish, communicating well. Justin Murray is an excellent fitter, thoughtful, careful, tidy, completing a first class job.
Only four stars as two of the windows were measured incorrectly and we had to wait for them to be remade, however this was executed promptly and the final result is superb.
3 września 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Paul
Thank you for your thoughtful review and for sharing your experience with us. We are delighted to hear that Jack managed your project effectively from start to finish, and that Justin delivered such a careful, tidy, and first-class installation, we will be sure to pass your kind feedback on to them both.
We are sorry for the inconvenience caused by the two windows that required re-measuring, but we’re pleased to know the remake was handled promptly and that you’re happy with the final result.
Thank you again for your patience and for choosing us.
Regards
The Ventrolla Team
Many thanks to Ventrolla for helping us
Many thanks to Ventrolla for helping us to deal with Conservation and Planning requests in a patient and informative manner. You went the extra mile to assist our paperwork seeking approval. Thanks also for bearing with us over a long period awaiting official Approval.
Once this was granted, we got a date for the actual work and
Andy S, Scott and Paul turned up on site to replace and repair our large windows over the course of a week. These guys are polite, and thorough and they know their jobs! Everything was executed in a calm and professional manner and the inside and outside of the house was pristine after they left.
Thanks for helping to make a potentially stressful time as calm and short lived a trial as possible. It was appreciated and now we get more light and less breeze through our lovely looking windows!
17 października 2025
Opinia niezależna
Odpowiedź od Ventrolla
Dear Gerard,
Thank you so much for taking the time to share such a detailed and generous review. We are really pleased to hear that our team were able to support you throughout the Conservation and Planning process.
We will be sure to pass your kind words on to Andy S, Scott, and Paul. It’s wonderful to hear that their professionalism, care, and attention to detail made a positive difference during the installation.
Thank you again for choosing Ventrolla, it’s been a pleasure working with you.
Regards
The Ventrolla Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.