Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Zobacz więcej
Reakcja na opinię
Always a happy and helpful experience. The new young lady was very helpful and polite. Keep up the good work guys! 👍🏻
Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Dane kontaktowe
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Zjednoczone Królestwo
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best in Ashford. 5star shop
Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. Great staff, nice well stocked shop. Highly recommend. 👍
25 kwietnia 2026
Odpowiedź od Vapeology
Thank you so very much for the outstanding review, Jon. That has really made our day to hear such kind words.
Thank you for taking the time to support us.
Vapeology.
Odpowiedź od Vapeology
Thank you for the review, Mark. Is there anything that we could have done better in your opinion that could get us a 5-star review from you?
Vapeology.
Professional and really good staff
Professional and really good staff , excellent service , guys overe there know what they do and even if they are missing anything on shelf they willing to go to back room to look for it . Will be back there anytime I'm in Ashford
31 maja 2026
Odpowiedź od Vapeology
Thank you for the outstanding 5-star review, Piotr. we appreciate you chooseing to shop with us.
Vapeology.
Always good choice and great sevice
31 maja 2026
Odpowiedź od Vapeology
Thank you for the 5-star review, Paul. We appreciate your support.
Vapeology.
Odpowiedź od Vapeology
Thank you for your 5 star review,Annie. we appreciate your support.
Vapeology.
I wasn't happy that my order arrived a…
I wasn't happy that my order arrived a day late, I ordered before 12 and expected ne t day delivery. This didn't happen.
20 maja 2026
Odpowiedź od Vapeology
Thank you for your review, Neil. I apologise for the bad experience with your delivery. Unfortunately, we can't control what happens with deliveries once they're handed to the delivery company.
But I will happily refund the cost of next-day shipping for the inconvenience.
i know this wont fix the issue but i hope it helps.
Vapeology.
Great service by the guys in store at…
Great service by the guys in store at Ashford. Very helpful and knowledgeable
19 maja 2026
Odpowiedź od Vapeology
Thank you for the 5-star review, Jay. We truly appreciate your support.
Vapeology.
Amazing company, customer focused and theu go above and beyond to help
Amazing company, went above and beyond to help me get the vape juice and coils i wanted.
I really can't recommend these people high enough.
Very professional and customer focused from start to finish and I really appreciate the gift for the inconvenience even though it was out of the stores control.
Very helpful and stress free experience from beginning to end, fast shipping too..Thank you
9 lutego 2026
Odpowiedź od Vapeology
Thank you so much for this outstanding review, Terri. We really appreciate you taking the time to support us, and we are so happy that you had a great experience with us.
Thank you.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5 star review chris , we pride our selves on our customer service and the boys really appreciate the fantastic feedback !
I had aService text message letting me know my…
I had a text message letting me know my ordr was ready to collect
Staff always very helpful
7 maja 2026
Odpowiedź od Vapeology
Thank you for the 5-star review, Peter. We always try to help where we can, and we really appreciate your support.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review, Mandy. We truly appreciate you taking the time to support us.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review, Dan. We really appreciate your kind words and support.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review. We really appreciate your support.
Vapeology.
Easy to use website and speedy delivery
14 kwietnia 2026
Odpowiedź od Vapeology
Thank you for the 5-star review, David. We truly appreciate your support.
Vapeology.
Great customer service
Great customer service (they rang to check when I accidentally ordered the same thing twice) and the products were excellent too.
13 kwietnia 2026
Odpowiedź od Vapeology
Thank you for the amazing 5-star review, Leila. We truly appreciate your support.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review, Roger. Your support is very much appreciated.
Vapeology
Kitted me out with a great new vape and…
Kitted me out with a great new vape and it works like a charm
1 lipca 2025
Odpowiedź od Vapeology
Thank you for the 5-star review, Christopher. Glad we could help you with the new kit.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review, Anthony. We really appreciate your support.
Vapeology.
Odpowiedź od Vapeology
Thank you for the 5-star review, Marta, and your kind words. We really appreciate your support.
Vapeology.
Amazing service as always
24 marca 2026
Odpowiedź od Vapeology
Thank you for taking the time to support us, Richard. We really appreciate the 5 stars.
Vapeology.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.