Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... Zobacz więcej
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... Zobacz więcej
Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.
Dane kontaktowe
Whittle Way, RH10 9RW, Crawley, Zjednoczone Królestwo
- 01293 265550
- www.vape-simple.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So I ordered a starter pack which came…
So I ordered a starter pack which came with a free extra coil and tip etc… But the coil was the wrong one sent out in the box.
Asked for some customer support, 0 answer….
Just maybe go to a shop where they will be able to help you, and if anything’s wrong they will sort you out then and there.

Odpowiedź od Vape Simple
improved delivery options- thank you
Probably the last time i order from here. the offer prices are great but it's just not worth it when i have to wait a full week for what is supposed to be a 2-3 day delivery and find myself having to source e liquid elsewhere to get by in the meantime. This is the 3rd time an order has took a week to arrive and that is why paying £2.99 to a competitor for next day (DPD) delivery is my preference when buying e liquid.
So great prices vape simple but just awful delivery options and awful delivery timings. Will stick to competitor and pay the extra £1.75 for the same (quantity, brand & flavour) e liquid from now on.
EDIT 21/07/23... THANK YOU VAPE SIMPLE *
having got fed up with the delivery times and options ( as noted in my above review ) i thought i would give them another look to see if anything has changed AND IT CERTAINLY HAS...for the better! I now see that vape simple are offering better delivery options with next day delivery for a low price from DPD ( just as i mentioned in my original review ) you've brought me back as a customer and i'm really glad as nobody beats your prices on my favourite e-liquid. I'm here to stay... WELL DONE!

Odpowiedź od Vape Simple
Ordered a week ago not received sent…
Ordered a week ago not received sent them emails but not replied
Great service all round.
Great service all round.. customer service especially
I have been a loyal customer since I…
I have been a loyal customer since I started vaping in 2020 - their flavours are second to none, and their customer service is great. I've had some issues getting my flavour in stock in my mg but they contacted me and talked me through a solution rather than just cancelling my order. Whenever I place an order it's really quickly collected and dispatched, or ready to collect.
First time using this company.great…
First time using this company.great service and product exactly how described on website.
Simple and easy to use as normal
Simple and easy to use as normal. It's a shame you are now out of stock of your Happy Vibes twist and vape the blackcurrant menthol is gorgeous.
Excellent company
Excellent product
Bought my first vape 💨 kit from them excellent quality for the price
Amazing service
Amazing service! Quick delivery! Great products!
The best
I still have not received my order that…
I still have not received my order that I ordered on the 30th March?? This is the second time it has take so long to get to me?? I am not happy with the delivery service at all
No delivery
The company was brilliant and the customer service teams were helpful however my parcel went missing and nothing has been done about it
Quick no fuss service
Great service
I made a stupid ordering gaff and Vape…
I made a stupid ordering gaff and Vape staff sorted it in hours.. What stars . thank you
Excellent service great liquid an good…
Excellent service great liquid an good delivery
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