As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prompt delivery as always. High-quality vanilla pods that smell and taste divine.
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... Zobacz więcej
Reakcja na opinię
I would definitely recommend vanilla pods uk. I have ordered pods before which are much cheaper than the super market and they despatch really quickly, almost the next day. Since the name has changed... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z przyprawami
- Urządzenia piekarskie
- Sklep z produktami do pieczenia
- Catering
- Produkcja żywności
- Hurtownia przypraw
Napisane przez firmę
We are a family-run business based in Yorkshire. We strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients, whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high-quality products to enhance your dishes. Supplying Madagascan Grade A Gourmet Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We import directly from Madagascar, the capital of the vanilla world, to provide you with premium grade 'A' vanilla products.
Dane kontaktowe
Unit 5 - 6, Oakwood Business Park, BD21 3EQ, Keighley, Zjednoczone Królestwo
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4,9
Doskonała
243 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality
This is a lovely product ( not all vanilla is equal!) sent very fast. Will be returning. Thank you
6 listopada 2025
Opinia niezależna
Odpowiedź od Vanilla Etc Ltd
Thank you for taking the time to leave us a review, it is truly appreciated. Its great to hear you are happy with your Vanilla and the service we provide. We look forward to seeing you again soon, from the team @ Vanilla Etc.
Odpowiedź od Vanilla Etc Ltd
Hi Elizabeth, Thank you for taking the time to leave us some feedback!! It's greatly appreciated. We really hope you enjoy using your vanilla and hope to see you again soon. Many thanks, from the team @ Vanilla Etc.
always good service and great product!
4 listopada 2025
Odpowiedź od Vanilla Etc Ltd
Hi Brian, thank you for your lovely feedback. We hope you enjoy using your vanilla. Look forward to seeing you again soon. From the team @ Vanilla Etc.
What's not to love?
It was easy to order, it came on time and was what I wanted. What's not to love ❣️
1 listopada 2025
Odpowiedź od Vanilla Etc Ltd
Hi Neil, thank you for taking the time to leave us a review. It's great to hear you are happy, we aim to please. I hope you enjoy using your vanilla :) Many thanks, from the team @Vanilla Etc.
Odpowiedź od Vanilla Etc Ltd
Hi Sean, thank you, thank you, thank you :)
Great quality
Smooth ordering process. The scent is LUSH. 100% will order again.
11 października 2025
Odpowiedź od Vanilla Etc Ltd
Thank you for taking the time to leave us a review, it is much appreciated. Glad you like the smell of vanilla as much as we do!! Look forward to supplying you again soon. Many thanks from the team @ Vanilla Etc
Poor delivery
Although I paid for next day delivery, it took a total of 3 days to arrive and FedEx app not helpful at all.
2 września 2025
Odpowiedź od Vanilla Etc Ltd
Hi Enrico, I’m really sorry again about the trouble with your recent delivery. As we explained over email, we refunded your shipping costs as soon as we knew about the first delay, and then unfortunately FedEx caused another hold-up which was completely outside of our control.
You first ordered with us back in January 2024 and until now we’ve never let you down. We truly value your support and would love to keep being your vanilla supplier going forward.
As a small business, reviews have a big impact on us, so if you feel we did our best to put things right, we’d be very grateful if you might consider updating your review. Either way, thank you for giving us the chance to make this right and for being a customer.
Many thanks, from the Vanilla Etc team
Excellent communication and great site
28 sierpnia 2025
Odpowiedź od Vanilla Etc Ltd
Thank you for your feedback, it is much appreciated by the Vanilla Etc team.
Beautiful product in a good sized…
Beautiful product in a good sized quantity. Perfect service too. Thank you m!
3 sierpnia 2025
Odpowiedź od Vanilla Etc Ltd
Thank you for leaving us a review, its fantastic to hear you are happy with our products and service - we do our best to please :) We hope to see you again soon. Enjoy your Vanilla, from the team at Vanilla Etc.
Odpowiedź od Vanilla Etc Ltd
Hi David, Thank you for your review and for your repeat business!! Many thanks, from the team @ Vanilla Etc.
Great product & Delivery
Great product as usual with fast delivery what more do you need
8 czerwca 2025
Odpowiedź od Vanilla Etc Ltd
Hi Ms Roses,
Thank you for your 5* review of our products (vanilla pods, powder & alcohol free). It's great to know our customers enjoy a variety of our vanilla products.
The team @ Vanilla Etc
Odpowiedź od Vanilla Etc Ltd
Hi Kim, Thank you for your 5* review. We hope you enjoy your Madagascan Gourmet Vanilla Pods.
The team @ Vanilla Etc :)
Great service and the vanilla powder is…
Great service and the vanilla powder is excellent
3 kwietnia 2025
Odpowiedź od Vanilla Etc Ltd
Hi Hazel,
Thank you for your 5* review of our Madagascan Premium Vanilla powder.
Happy baking.
The team @ Vanilla Etc
Always good quality beans!
1 kwietnia 2025
Odpowiedź od Vanilla Etc Ltd
Hi Susan,
Thank you for your 4* review of our Madagascan Gourmet Vanilla Pods.
The team @ Vanilla Etc Ltd
Excellent quality of pods
Excellent quality of pods. Very person centered customer care. This was a repeat order and there will be many more.
7 lutego 2025
Odpowiedź od Vanilla Etc Ltd
Thank you for taking the time to leave us a review. It's great to hear you are pleased with our gourmet vanilla pods, we love them too! We look forward to supplying you again soon. Happy baking :) From the team @ Vanilla Etc.
Odpowiedź od Vanilla Etc Ltd
Thank you for your 5* review of our products Ailsa. We always aim to dispatch orders the same where possible and it's great to know this is appreciated.
Happy baking.
The team @ Vanilla Etc
Good quality at a very reasonable price
2 lutego 2025
Odpowiedź od Vanilla Etc Ltd
Hi Beatrix,
Thank you for your 5* review of our Madagascan Vanilla Pods.
The Vanilla Etc Team
Odpowiedź od Vanilla Etc Ltd
Hi Keish, thank you for your 5* review of our 2-fold Vanilla extract.
Happy Christmas
The Vanilla Etc Team
Tasty vanilla paste
Lovely product - like the taste and appearance (vanilla paste 500ml), speedy delivery, would prefer the bottle to have some sort of a spout/smaller opening to help pouring smaller amount of the product. Will purchase again. It is local to me, so another bonus. Best regards
26 listopada 2024
Opinia niezależna
Odpowiedź od Vanilla Etc Ltd
Thank you for your review, not sure how I missed replying to it at the time - apologies for this. I hope you have enjoyed using your Vanilla Paste and hope to see you again soon. From the team @ Vanilla Etc.
Very kind and helpful service.
Very kind and helpful service.
I ordered a litre of vanilla paste which was unfortunately delivered into my wheelie bin by the postman.. To make it worse, he neglected to put a leaflet through the door to let me know of this.
By doing so, he effectively binned the package, as it was taken with the rest of the garbage during the weekly collection.
Graham from Vanillaetc was really kind and helpful. He investigated the matter and found the proof of delivery photo, showing the inside of my bin.. Then he promptly arranged a replacement for me, which arrived the next day by Fedex.
I am really impressed with the service and the speed with which they resolved the issue. I just hope that the post office will admit to their responsibility for the loss and provide compensation to Vanillaetc, as it was clearly foolish of the postman to do what he did.
7 listopada 2024
Odpowiedź od Vanilla Etc Ltd
Hi Katalin, thank you for your 5* review of our service. We hope you are happy with your Vanilla Paste and look forward to you ordering with us again.
The Vanilla Etc Team :)
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