Valuecabs Recenzje 

94
•
Wynik TrustScore: 2 na 5

2,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered a taxi online weeks before pickup on arrival at the airport the driver called me to say he was waiting outside. I then got a text about 15 minutes later to say they are to find a driver. Sto... Zobacz więcej

Oceniono na 1 z 5

I am writing this to warn anyone considering using Value Cabs for an important event. Please read the reviews before you book—I unfortunately only looked at them after they ruined my wedding day.I pre... Zobacz więcej

Oceniono na 1 z 5

Booked taxi and kept getting messages saying trying to get me a taxi after excepting my booking 50 minutes prior to arrangement. Standing in hot weather as an older person is not acceptable. If valu... Zobacz więcej

Oceniono na 5 z 5

First visit to Belfast and my partner"s Dad was taken unwell day one so we all needed to use taxi service a lot between Royal Victoria hospital and Crown Plazza Hotel each day. All Value Cab taxi driv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Taksówki
  2. również w kategorii:
  3. Przewozy autobusowe i autokarowe
  4. Usługa transportowa

Napisane przez firmę

At Value Cabs, we are proud to be Northern Ireland’s leading taxi and chauffeur-drive service. Established with a commitment to providing safe and reliable transportation, we have built a reputation for excellence over the years. Serving over 110,000 passengers per week, we strive to deliver an exceptional experience every time you ride with us. We operate a fleet of modern, well-maintained vehicles and are licensed for 800 taxis who are fully trained, uniformed, and committed to delivering the highest standard of service. Whether you're booking a ride to work, heading out for a special event, or need an airport transfer, Value Cabs is here to make your journey as smooth and convenient as possible.


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

94 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 27% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(94)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely shocking services

Absolutely shocking services. They accept and reject your booking at least 15 times and youll still not get a taxi. Spoke to the man on the desk, told me they are self employed so they can do that but let’s also bare in mind that they are a reflection of your company and it’s giving incompetent. You need to give your heads a wobble and sort your service issues out.

22 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Unreliable and unprofessional

I had booked a taxi with this company to collect us at the airport in two weeks time. I checked with the company in advance on the same evening they were to collect us and they confirmed that someone would be waiting for us. When we arrived at the airport there was no taxi and they said they had no drivers free to collect us. We will never use this company again.

26 września 2024
Opinia niezależna
Oceniono na 1 z 5

Ignorant & unhelpful

Text through to me that driver arrived - 6/7 minutes later driver pulled up (24 minutes late with traffic. (Traffic was bad but clearly he activated the command earlier. ) Car reg and details about his car on my text, got in, he confirmed drop off and then told me wasn't my taxi. I tried to show message, not interested and didn't even look, basically told me to get out. No apology just ignorant, I asked him to check with depot, he told me to go check, asked him is name, he told me none of my business.

18 września 2024
Opinia niezależna
Oceniono na 5 z 5

The Lost Phone

Amazing service from a truly professional company. Off a plane at BHD, left my phone in the back of the taxi. Contacted ValueCabs and they delivered it straight to my door when I contacted them about it. What other firm would do that? Brilliant customer service, 5 star service from ValueCabs.

12 września 2024
Opinia niezależna
Oceniono na 1 z 5

Taxis have been pre booked for the…

Taxis have been pre booked for the morning school run.. not once have they ever been on time and I'm not talking a few minutes late!! Literally half an hour after the booked time they're arriving then once in the taxi they're taking the longest way!!!! Joke of a taxi service!!!

9 września 2024
Opinia niezależna
Oceniono na 1 z 5

Disgraceful

We pre booked a taxi a week before we were needing it but still turned up an hour and a half late. The first time we rang the company, they said they would dispatch the taxi straight away. About 30minutes later still no show so we rang again and were told their drivers were “self employed” and it’s not their responsibility for when the taxis leave and drivers leave whenever they want, even if a booking was made for a specific time. Will definitely not use the service again as were not helpful or apologetic whatsoever.

24 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Value cabs have been filmed on more…

Value cabs have been filmed on more than one occassion bringing illegals down to Ipas centre in Dublin from belfast port and airport seems to always be foreign drivers (pakistani) facilitating this illegal activity can you explain? Are they getting some sort of backpmt for this illegal activity?

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Recent experience of using ValueCabs

On 17 July 2024c I booked a taxi to meet us at Glengall Street as we were returning at 12.45am on the airport bus from Dublin Airport. I got very quick and helpful replies by email. I got the time wrong but Valuecabs sorted us out as soon as we arrived at Glengall Street. The driver was really helpful and pleasant as we were exhausted from travelling. I would strongly recommend the company.

17 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

I booked a taxi 24 Hours in advance for…

I booked a taxi 24 Hours in advance for early next morning at 4.40am. The next day it didn't arrive and when I called they didn't answer. I got a text saying they were having trouble with finding a driver. I was concerned as I had to make a bus going to Dublin to go on holiday and I had to make it. They didn't turn up. I had to get my partner up and to drove me there which was ridiculous!! When I just made the bus and was travelling down to Dublin, Value Cabs called me and asked did I still want the taxi? I said no because they didn't turn up and I had to make alternative arrangements. They just then hung up. An overall awful experience and will never be using them again. So unprofessional and a complete waste of my time with no apology or anything. Disaster and I couldn't be more unimpressed. Never again.

11 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

S****

S**** - waited an hour on a booking 6 drivers offered and rejected, had to cancel and go with fona cab,

29 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Rudest taxi driver

Booked taxi over an hour in advance. Taxi was 30 mins late. Driver was exceptionally rude saying we should have booked earlier and it was traffic. He was so aggressive I wouldn’t travel with him and missed a dinner reservation. We are staying at a hotel and have advised they do not use the firm agai

26 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

The worst taxi service …

Booked a taxi on the App and booking was accepted. I rang twice and got that awful automated message. After almost an hour they just cancelled!!! Meanwhile empty taxis drove up and down the road past us! Obviously greedy for short journeys instead of 6 miles! I have a disability meaning I can’t walk or stand too long without being in pain. So thanks for the dreadful service Value Cabs. I will never use you again. App deleted!!!

22 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

I tried to pre-book a wheelchair…

I tried to pre-book a wheelchair accessible taxi days in advance and was told that wheelchair accessible taxis could only be booked on the day rather than in advance. Rang valuecabs, on the day of my doctor’s appointment and was told that no taxis were available.Really! In Belfast, not one wheelchair accessible taxi can be found with an eight hour advance booking.Dreadful!

13 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Booked a taxi for today at 10am

Booked a taxi for today at 10am. It didn’t arrive. I rang valuecabs and was told that they didn’t have any drivers in the area but someone had just picked up the job and would be with me shortly. 20 mins later, I gave up and my aunt took me to the airport.

What is the point of booking a car if they just say they can’t do it when the time actually comes. That is less than useless. A booking is a booking and should be prioritised.

I won’t use this firm again.

10 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

I tried to pre book a taxi for pickup…

I tried to pre book a taxi for pickup from George Best Airport as I had to catch a coach to Dublin from Glengall St - was told there are “always” taxis at the taxi rank. Even though I explained I was Not arriving on a flight, I was dropping off a car hire.
Needless to say I waited half hour—NO taxis. An employee called the cab company a taxi came.almost missed the Dublin bus
Next time I will it’s book with another firm.

17 marca 2024
Opinia niezależna
Oceniono na 1 z 5

What a terrible service

What a terrible service. Booked a taxi the evening before for 5 am on their awful automated service. Taxi never turned up. I rang at 5 to receive an automated message saying they were still locating me a taxi and couldn’t give me a timeframe. Had to get in my car and drive to the airport and when I got to the airport, I then received a call saying they had arrived. How does this company even exist???

15 lutego 2024
Opinia niezależna

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