Usemanly Recenzje 

Odpowiedź od Usemanly

14 maj 2026

Hi Kim,

Thank you so much for the kind words. We’re really glad both the products and the service have been a great experience for you.

It’s even better hearing that your son is loving all the products. That’s exactly what we hope for.

We truly appreciate your support and for choosing Manly for your family.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Sean,

Thank you so much for sharing this. We’re really glad you’re loving the products and that the body wash is leaving your skin feeling clean without any irritation.

That balance between being effective and still gentle on the skin was really important to us when creating the range, so it’s great to hear that coming through in your experience.

We truly appreciate your support and kind words.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Fiona,

Thank you so much for sharing this. We’re really glad your boys are enjoying the products and that the deodorant has been such a win in your home.

Creating a non-aerosol deodorant that actually helps neutralise odour without overpowering the whole house was something really important to us, so it’s great to hear that’s been your experience.

We truly appreciate your support and the lovely feedback.

Callum,
Founder, Manly}

Odpowiedź od Usemanly

14 maj 2026

Hi Chantelle,

Thank you so much for the thoughtful review. We’re really glad your son is enjoying the deodorant and that you feel confident about the ingredients he’s using every day. That’s something we care deeply about.

It’s also great to hear the ordering process was easy and that your products arrived reasonably quickly.

We completely understand your thoughts around pricing and postage as well. We know families are being more mindful with spending at the moment, and feedback like this is genuinely helpful as we continue looking at ways to improve value where we can.

We truly appreciate the recommendation and your support.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Jess,

Thank you so much for sharing this. We’re really glad your son is loving the products and that the ordering and delivery process felt fast and easy for you.

That’s exactly the kind of experience we want families to have from start to finish.

We truly appreciate your support and for choosing Manly.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Tina,

Thank you so much for the lovely feedback. We’re really glad your son is enjoying the full range and actually using all of the products. That’s always a huge win for us.

It’s also great to hear everything is working well for his skin while still being effective. That balance was really important to us when creating the range.

We truly appreciate your support and for having Manly in your home.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Heidi,

Thank you for the honest feedback, we really appreciate it. We’re so glad to hear the deodorant has impressed you, especially being aluminium free. Creating a natural deodorant that still performs well for active boys was really important to us.

It’s also helpful hearing your thoughts on the shampoo and conditioner. Every family is different, and feedback like this genuinely helps us continue improving the range.

We completely understand the request for bigger bottles and less packaging as well. That’s something we hear more often as families start using the products daily, and it’s definitely on our radar as we grow.

Thanks again for supporting Manly and taking the time to share your experience.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Michelle,

Thank you so much for the kind words. We’re really glad you’re enjoying the products.

We truly appreciate your support and taking the time to share this.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Danielle,

Thank you so much for sharing this. We’re really glad your boys are loving the shampoo and conditioner and that you’ve been happy with the scent, feel and results.

It’s always great hearing when products become part of the routine so quickly. We’re excited for you to try the body wash and deodorant next as well.

We truly appreciate your support and hope the boys continue loving the range.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Siddharth,

Thank you for your honest feedback. We completely understand that spending around $100 every few months on body wash and deodorant isn’t affordable for everyone, especially with the rising cost of everything at the moment.

We’ve tried to create products using quality ingredients that actually work, but we also understand value means different things to different families. Feedback like this is really important for us as we continue looking at bundle options, pricing and ways to make the range more accessible.

We genuinely appreciate you giving us a try and taking the time to share your thoughts.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Shannon,

Thank you for the honest feedback, and I’m glad our customer support team was able to help sort out the subscription issue for you.

I completely understand what you mean about the warmer weather and the smell starting to come back by the end of the school day. Teenage boys, heat and long school days can definitely put any deodorant to the test.

Our deodorant is a natural formula, so it works differently to traditional antiperspirants that use aluminium to block sweat. We know some families would love a stronger antiperspirant style option, and feedback like yours is really valuable as we continue developing the range.

We truly appreciate you sticking with us and for sharing your experience so openly.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Melissa,

Thank you so much for sharing this. We’re really glad you’re loving the deodorant and the scent.

We put a lot of thought into creating something that smells fresh and clean without being overpowering, so it’s great to hear it’s hit the mark for you.

We truly appreciate your support.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Julieta,

Thank you so much for this. It genuinely means a lot to hear you’re happy you found us.

We’re really glad the products have been a good fit for your son and that you’ve had a positive experience with them. Helping families through those teenage years is exactly why we created Manly.

Thanks again for your support.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Tash,

Thank you so much for sharing this. We’re really glad your 13 year old is enjoying the products. That age can be such a tricky stage, so when they genuinely like using them, that’s a big win for us.

We truly appreciate your support and for choosing Manly for your family.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Julie,

This gave us a laugh, thank you for sharing it. We’re really glad the grandkids are loving the products and that the scent hits the right balance. Fresh and clean without smelling like a florist shop was definitely the goal.

We really appreciate your support and for choosing Manly for your family.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Sumaira,

This honestly means so much to read. Hearing that it’s made such a noticeable difference, not just with BO but even with the smell in his room, is exactly the kind of real life impact we hoped these products would have.

It’s especially meaningful knowing your son is autistic and that the clean ingredients matter to you as a parent. We know how important it is finding products that feel right, smell right and are comfortable to use consistently.

The fact that you’re not easily impressed makes this even more special to us. Thank you for giving us a chance and for sharing your experience.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Chris,

Thank you so much for this review. We know finding a natural deodorant that actually works can be a challenge, so hearing that this one ticks all the boxes for you really means a lot.

We’re especially glad you mentioned no streaks and a scent that still performs well without being overpowering. That balance was really important to us when developing it.

We truly appreciate the recommendation and your support.

Callum,
Founder, Manly

Odpowiedź od Usemanly

14 maj 2026

Hi Henry,
I’m genuinely sorry to read this, and I can completely understand why you’re upset if this has been your experience. Feeling like your order hasn’t been fulfilled properly or that you haven’t been able to get the clarity and support you expected would be incredibly frustrating.

I do want to assure you that we are a real Australian business with a real team behind it, and we take feedback like this seriously. We’re not here to trap people into subscriptions or ignore customer concerns. If something has gone wrong with your order or account, we absolutely want to investigate it and fix it properly.

I’m also sorry if parts of the website or links weren’t working correctly for you. That’s not acceptable and it’s something we’re continuously working on improving. The same goes for communication around subscriptions and orders. Customers should always feel informed and in control.

If you’re open to it, please send us an email with your order details so we can personally review what’s happened and work towards a resolution for you. We genuinely do care about our customers and would appreciate the opportunity to make this right.

Callum,
Founder, Manly

Odpowiedź od Usemanly

18 maj 2026

Hi Matthew,

I’m genuinely so sorry for this experience. After being a customer with us for over a year, you should never have been left feeling ignored, especially after receiving the wrong products and making multiple attempts to contact us. I completely understand your frustration and disappointment.

I’ve checked into this and we did respond to your previous emails, but I’m very sorry if those responses did not come through or were never received on your end. I understand how frustrating that would have been, especially while trying to get this resolved. We have also sent you another email regarding this.

Receiving 4 incorrect deodorants instead of the Ball Deodorants you ordered is a major mistake on our end, and I’m truly sorry for the inconvenience this caused you.

I can also confirm that we have processed a refund for the incorrect order. We have also escalated and processed a complete Hygiene Kit to be sent out to you as an apology and to help make this right.

We really appreciate you bringing this to our attention and giving us the opportunity to make this right. Again, I’m deeply sorry for how this was handled.

Callum,
Founder, Manly