Less than one star. This company never delivered my 6 year old’s birthday present, the main present he wanted was a skateboard. It’s still not here now… No tracking information, no updates, lack o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
AVOID LIKE THE PLAGUE!!! SCAM WEBSITE!!! Ordered 2 items on the 30th August, its now the 13th September and still no sign of my order. The ETA was yesterday which is utterly stupid considering the... Zobacz więcej
Awful experience, makes me wonder if this is just a scam business? Order placed and delivery expectation set as 5th August. By 10th nothing has turned up and no notification of dispatch. Custome... Zobacz więcej
Reakcja na opinię
I compared prices of Converse on lots of different websites and this site was the cheapest by quite a way. I was a bit worried that the shoes would never arrive at that price! I chose the cheapest, se... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z deskorolkami
- Sklep odzieżowy
- Sklep z odzieżą sportową
- Sklep z okularami przeciwsłonecznymi
- Sklep z deskami surfingowymi
- Sklep z bielizną
Napisane przez firmę
Urban Surfer started up as a physical surf and skate store in Exeter back in 1995. A lot has changed since then including a new owner based in the north east. We've grown into one of the UK's largest online retailers of skate, surf, ski and urban clothing.
Dane kontaktowe
1 Palmer Road, SR8 2HU, Peterlee
- 08448844779
- orders@urbansurfer.co.uk
- www.urbansurfer.co.uk
1,6
Bardzo słaba
607 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 52% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rash Vest
Better priced than the manufacturer !! Plus speedy service. Well done
24 lipca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Fraser,
Thank you very much for your kind review. We are happy you liked our prices and service. We hope you have a lovey day.
Kindest Regards
Danielle Foster
no nonsense service
I orders my flip flops on line. Just a few questions . My order arrived on time & just as I wanted no nonsense service.
23 lipca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review. We are delighted you liked our delivery service and got just what you wanted. We hope you have a lovely holiday.
Kindest Regards
Danielle Foster
Great, quick service
Item as described and delivered before expected. Would use again and recommend
22 lipca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you for your great review. We are delighted you like the item and our delivery service.
We hope you have a lovely day.
Kindest Regards
Danielle Foster
Fast Free Delivery
Fast Free Delivery! Look online for discount codes. I was surprised at how fast my order arrived considering Free delivery. Good quality item. Cheapest online. Thankyou. I would definitely recommend.
20 lipca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Donna-Marie,
Thank you so much for your lovely review. We are delighted you liked our service and the item. We hope you have a lovely day.
Kindest Regards
Danielle Foster
Bought some socks
Cheaper than elsewhere and very fast postage! Would use again
4 lipca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your great review! We are glad you liked our fast service! :)
Have a lovely day.
Kindest Regards
Danielle Foster
Kids Banz sunhat - Hawaii pink
Great product, as it says. Really easy purchase & quick delivery. I'd buy through Urban again! Thanks
29 czerwca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review will be greatly appreciated. We are glad you enjoyed our service and we hope that you buy with us again soon.
Yours sincerely
Danielle Foster
Great product and quick delivery
Great item arrived quickly was happy with price and delivery costs. Would recommend. Thank you
26 czerwca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Rebecca,
Thank you so much for your lovely review, it is much appreciated. We are delighted you liked the service. We hope you shop with us again.
Thank you again.
Kindest Regards
Danielle
what I needed!
These slides met my requirements, price was right and on line ordering, delivery et al fine!
16 czerwca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your kind review, it is much appreciated. We are happy you liked your item. We hope you have a lovely day and that you shop with us again soon.
Kindest Regards
Danielle Foster
Odpowiedź od Urban Surfer
Hello,
Thank you for your lovely review it is much appreciated! We are delighted you are happy with the delivery and the product. We hope you shop with us again soon.
Kindest Regards
Danielle Foster
Exactly what I wanted.
Excellent delivery arrangement and the item was spot on.
3 czerwca 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review, it is much appreciated! We are happy you liked our fast service and we hope you shop with us again soon. Have a lovely day.
Kindest Regards
Danielle Foster
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review, it is much appreciated! We are happy you liked our fast service and we hope you shop with us again soon. have a lovely day.
Kindest Regards
Danielle Foster
belts
Good price and speedy delivery, discount code in 1st purchase ensured I I returned promptly for a 2nd time and received the same speedy delivery :)
30 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review, it is much appreciated! We are happy you liked our fast service and we hope you shop with us again soon.
Kindest Regards
Danielle Foster
Does what it says on the tin
As described, well packed, speedy delivery.
24 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review, it is much appreciated! We are happy you liked our fast service and we hope you shop with us again soon.
Kindest Regards
Danielle Foster
Lovely shoes at a good price, good customer service on phone
As the title says lovely shoes at a good price but disappointed to pay for return. Had problems with return and refund, it had slipped through the net, but a quick phone call sorted it out immediately. Very friendly, efficient customer service.
21 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Chris,
Thank you for your kind review it is much appreciated. I am sorry you have problems with the return and refund procedure. We are happy this has been rectified now and we hope you have a lovely day.
Kindest Regards
Danielle Foster
Converse hat
Easy buy with great delivery with no problems thank you would recommend
16 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Paul,
Thank you so much for your awesome review, it is much appreciated. We hope you shop with us again soon.
Kindest Regards
Danielle Foster
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your awesome review it is much appreciated! We are delighted you liked the delivery service and we hope you shop with us again soon.
Kindest Regards
Danielle Foster
Great quick service
Found my item easily at a competitive price and delivery was spot in time
13 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your awesome review, it is much appreciated. We are happy you liked the delivery service and we hope you shop with us again soon.
Kindest Regards
Danielle Foster
Great boots
My granddaughter wanted the converse to wear with her prom dress!! Have to say they look lovely :)
12 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello Fiona,
Thank you for your lovely review! it is much appreciated. I think that was a awesome stylish idea! hope your grand daughter enjoyed her prom! :) we hope you shop with us again soon.
Kindest Regards
Danielle Foster
Levi's boots
Excellent quality and great fit, really happy with the purchase and will be back again. 5-5
10 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your awesome review! it is much appreciated. We are delighted you are happy with the item.
We hope you shop with us again soon.
Kindest Regards
Danielle Foster
resting my feet in heaven
I bought a pair of Animal flip flops they arrived very quickly and are excellent quality, I was pleased with the colour which is described as shocking pink and as I am the wrong side of 65 I wasn't to sure but they are a lovely pink. As the title says when I slipped them on that is exactly how I felt. Thanks to Urban Surfer.
6 maja 2015
Opinia niezależna
Odpowiedź od Urban Surfer
Hello,
Thank you so much for your lovely review it is much appreciated. We are over the moon you like the flip flops. They are a lovely pair for the summer and for your jolly holls. We hope you shop with us again soon. Have a lovely day.
Kindest Regards
Danielle Foster
Doświadczenie Trustpilot
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